Did you give them the code for the $77 deal or just ask for the deal? I'm sure they don't care what junk you get in the mail but the mailer likely has the code you need to quote to get the deal. It sounds like you may not have provided it.

Let me know how you do with this as I have the 3 months free with no activation fee and I would like to get the $77 deal.

Did anybody get a mailer on this and have an idea when the offer expires?

gorji said:I tried yesterday but was on hold for over 10 minutes. I will try again today.
Or maybe I will wait for someone to answer your question about how the coupon looks like. An image uploaded would be wonderful.

Hold times exceeded 40 minutes at times yesterday due to the wave of customers calling to cancel their service. XM suspended Opie and Anthony from XM due to the concern that their recent comments might threaten the government approval of the XM/Sirius merger. In a show of support for Opie and Anthony, and a sign of protest over XM's decision to censor the voices of their on-air talent for the sake of promoting their business a lot of subscribers called to cancel.

Not sure how a company can stay in business giving away their product. Nine months is a big chunk. I don't think it's fair to try and get a year's free service. I'm on a three months free offer so I don't have any bargaining room there.
It doesn't really make sense. They take off O&A which you would assume they wanted to do for justifiable reasons yet if a customer is mad about their decision, they give you free service?

Sound like a lot of people are easily bought off. They want to cancel in protest but when offered free service, they grab it. Bottom line is that XM retains the subscriber and the subscriber numbers which helps the stock, etc. You are doing no good if you are ready to compromise your principles but this is a different matter altogether.

I don't care for O&A but it might be a good time to get that $77 deal if they are getting that many calls for cancellation.
I did a bit of research on that $77 deal and it seems like the offer is geared for expired or near expiring subscriptions (hence the z"winback") so it's best to wait until you're near the end of your three months if you're on the free deal. However, it sounds like some have piggybacked the $77 deal on top of the three months of free service. Can anyone confirm if this is the case?

Above still works 5-17-07

I did the thing above and the girl said that if they keep my CC on file (not to bill, just to have it??) then it's a 1 month credit off the $77. I got charged a total of $64.05 and used PP debit card for 1.5% CashBack. Total out of pocket = $63.09

I believe that this code only works by calling in.

40 minute hold.
Then 30 min with CSR to take one radio off and use Zwinback on remaining radio.


Customer service does not seem to be strong point of XM.

The code worked.
CSR told me they would honor it if I was thinking of quitting.
I said ok and they did it. I had 1 month left in my free trial.
Pretty childish. The two CSR experience today turned me off. They act like the customer is stupid!! And it seems that they enjoy it if they get you frustrated.

That is correct.

Just called to try an renew my $77 bucks for a year deal...They wouldn't do it, but they offered 6 months at $38, so I grabbed that.

Not bad. Not bad at all.