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I'm heading to small claims court to demand payment of the entire balance of my phone. I used this site Small Claims Link to submit a direct claim letter to Cingular (C T Corporation). The Agent for Service of Process for Cingular is C T Corporation System, 818 W. 7th Street, Los Angeles, CA 90017. Since they have not replied the next step is to file a small claim in the local court.

The latest information about this ATT Free2Go Phone mess is that they are refunding unused prepaid phone cards. You must give them the PIN number and expiration dates.

Also, there is discussion to refund unused balance money on your phone after 3/31/07. One rep said the max refund may be $500 or there may not be a limit. Also the rep said there is discussion to allow more than $500 to be transfered to the Go Phone.

The phone number I called is 1-866-563-7639.
The website Cingular/ATT have set up for this refund issue is Link for refund of unused balance and unused phone cards Scroll to the lower part of the page and find the link which says, "I am not interested in learning more about this offer. Proceed with balance refund process." I recommend you print out these website pages for future reference.

I recommend that if you call them that you notify the rep you are taking notes and recording the conversation. Most common answering machines have a feature to record conversations. This communication is part of my presentation in small claims court.

REMINDER that anything you post here can be used against our effort to claim unused balance and unused prepaid phone cards. Please refrain discussing how much dollars you have in unused balance or unused cards.

Member Summary
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You again?<br>I take it back this guy has got to be a Troll<br>(for those reading this after the above poster is removed... (more)

Mattthew (Feb. 17, 2007 @ 5:10p) |

LTV5 said: <blockquote><hr> those of you that think by suing if your balances expire(d) before they shutdown free2go wil... (more)

dbackerfans (Feb. 17, 2007 @ 11:42p) |

Patico said: <blockquote><hr>Ok. I know many of you keep an eye regarding Free2Go here and everywhere else, but for thos... (more)

Mattthew (Mar. 11, 2007 @ 7:13p) |

Things to ask for in suit:

- Full balance refund
- Cost of phone replacement
- Lost business due to loss of service/interruption

I know that you can't get what you don't ask for so a complete list would be good.
mattthew
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Go sic em, Hope you win massive punitive damages for lacky resolution by this company.

There are no punitive damages in small claims court.

If you click all the way through the balance refund link posted above you'll see that they won't process any requests until 4/1. Since most people's balances will go poof after 3/31, it looks like they're only going to be handling the lucky ones that added a $100 card to their account before the end of last year (extending the expiration past 3/31).

Good luck with your small claim, I hope they cave for all of us. I and others in the main f2g thread here are trying to get balances ported to postpaid accounts, with limited success.

Forgot to ask, where are you getting the info from about the refunds? I haven't seen that much talk about it here and the mods squashed all serious questioning of f2g migration over at the cingular.com forums. Also, what area of Cingular is the phone number you posted for?


"Forgot to ask, where are you getting the info from about the refunds?"

I sent a demand for payment claim first. Then the following week I called the usual 800 number and after they looked up my account they said there is a site (mentioned at the top) where more info is available for refunds. Maybe my account was flagged that I was going to court.

I highly recommend people follow the steps outlined on the site for going to small claims court.
I've never done anything like it, but it is there to protect consumers like us.

GTFan said: [Q]If you click all the way through the balance refund link posted above you'll see that they won't process any requests until 4/1. Since most people's balances will go poof after 3/31, it looks like they're only going to be handling the lucky ones that added a $100 card to their account before the end of last year (extending the expiration past 3/31).[Q]

I did not find this mentioned anywhere on there site. Instead, I found this:

"GoPhone Service: Service is not available at all times or in all areas. Service subject to Terms of Service and other printed materials. Service is available only with a positive account balance. Usage rounded up to the next full minute or kilobyte. Account balances are not returnable or transferable."

This means if you transfer a balance to GoPhone, then THAT balance is not returnable or transferable!

When I signed up with Free2Go I planned on using the phone for a long time. But now my unused prepaid cards are voided. My unused balance on the phone is arbitrarily eliminated by 4/31/07. And although the above sites seemd to offer fair refunds there is no written assurance it will happen. Just because of a merger I am a victim of an abusive "bait and switch" business practice.

This will be settled in court.






</blockquote></blockquote>

GTFan said: [Q]

Good luck with your small claim, I hope they cave for all of us.

They will not cave in for any of us unless there is massive demand claims for refunds followed by action to file in small claims court. I'm finding the process easier than expected and rather satisfying. The motto, "I'll have my day in court", is really taking on some profound meaning to me.

Imagine hundreds, if not thousands, of ATT Free2Go phone users filing formal demand claims for refunds followed by action to file in small claims court. They don't have enough lawyers to represent the claims. Remember, if they don't show up, the judge rules in favor of the plantiff! Including all court fees! Once the judge awards in your favor you will get the money because the court has ordered it.

"I'm mad as h___l and I'm not going to take it anymore!" is another motto that is really taking on some profound meaning to me.


thinwalletnow said:
[Q]Remember, if they don't show up, the judge rules in favor of the plantiff! Including all court fees! Once the judge awards in your favor you will get the money because the court has ordered it.

Please don't assume that since there is/will be a judgment made in your favor that you will automatically get the $$. There are a lot of people walking around that have judgments made in their favor that never see a penny. I'd say that it's fairly likely that you'll get your money but nothing is guaranteed. It's possible that you may still have to hire an attorney to execute that judgment...

spybaby said: [Q]thinwalletnow said:
[Q]Remember, if they don't show up, the judge rules in favor of the plantiff! Including all court fees! Once the judge awards in your favor you will get the money because the court has ordered it.

Please don't assume that since there is/will be a judgment made in your favor that you will automatically get the $$. There are a lot of people walking around that have judgments made in their favor that never see a penny. I'd say that it's fairly likely that you'll get your money but nothing is guaranteed. It's possible that you may still have to hire an attorney to execute that judgment...

While that may be true if you were suing an individual or a small private business, that is not true for a public company. Once the judgement is made in your favor, there are severe penalties for a public company not to abide by the judgement.

Setting up the small claims court date was so easy that I'll have to use this legistlatively-given right more often!

Matter of fact, when I went to the local court house to submit my papers there was no line at all. She was very helpful in making sure my paper work for filled out properly. Then she said the earliest date available and that was it! She reminded me that next time I could have submitted the paperwork via internet which would have saved me more time.

I believe if dozens of ATT Free2Go phone users filed small claims in each local area, the odds of them sending a representative to every case is small. If hundreds of us filed, then the odds are even slimmer. If thousands of us filed, there would be an announcement by Cingular to accomodate us more easily.

bump

thanks for the great info, I'll be filing soon!

Can you file now even before the 3/31 expiration date? Cingular can still in theory privides refund or some sort of official resitution. I know they likely will not but how can you tell until after the expiration date.

CSEREP said: [Q]hondo1978 said: [Q]Can you file now even before the 3/31 expiration date? Cingular can still in theory privides refund or some sort of official resitution. I know they likely will not but how can you tell until after the expiration date.


No because up till April 1st you can still do the upgrade over. After April 1st all the accounts will be cancelled and the wireless numbers will be put into a recycle bin to be reissued.FYI they can recycled by cingular in as little as 15 days up to possibly 90 days.

I am talking about filing a suit in a small claim court. I don't think Cingular has any authority over that.

CSEREP said: [Q]
Maybe you should have read the arbritration clause that came with your service. They do.
Now why would you say such an idiotic statement like that. Maybe you should stop being such a Jeckll and Mr. Hyde mental case pretending to give information on one post and flipflop to a total cingular rep troll the next, Mr AgentDebit or whatever name you are. This won't be the first time Cingular is sued and lost if you haven't noticed. The court decides the case has merit or not, not Cingular or whatever disclaimer they may have. Do you actually getting off pissing people on this forum?

Let's keep things positive here. CSREP is not a TROLL but does work for Cingular and has some loyalty which I respect. Unfortunately, or fortunately, CSREP won't be the judge when we go to court so figuring things out here is only useful in preparing for court and having a devils advocate is in fact helpful.

Since Cingular is making a change that has an adverse impact on me to the terms of my service with Cingular I feel confident that the law will insist that Cingular attempt to remedy this. Taking half my balance (I have over $900) is half as bad as taking all of it. Not allowing me to preserve my balance as I was able to before the change is the same thing as taking it. I was also prevented from extending my balance beyond March 31st due to the $500 cap put in place in 2006.
Since cingular has a similar service in place and is refusing to allow me to preserve my balance with that service they have little excuse. The $500 cap is arbitrary and results in a large financial benefit for Cingular at my expense. I will also sue for the cost of a new phone as the shut down of TDMA is causing my phone to be worthless.

And if Cingular refuses to respond to correspondence I think Arbitration would be hard to honor don't you?

And just to be clear I think any postition that says that what Cingular is doing is totaly legal would have to agree it would ALSO be legal if they gave no notice that TDMA was being shut down, simply stopped accepting payments, and "let" all balances expire without the option for customers to preserve their balance, maintain service, or upgrade.

I don't mean to be negative here and I welcome opposing view but to suggest that Cingular has the authority over our ability to sue is just very audacious especially from a person purported to be a rep of Cingular. This kind of tactic does not look good for Cingular, I wonder the company condone this kind of correspondence with the customers.

It seems safe to say that large companies honestly do feel like they are above the law and it seems, sadly, like most consumers have been convinced.

Maybe our lawsuits will be the shot heard round the block at least, he he

I'm confident that in addition to having the law on my side that Cigulars refusal to respond in writing will constitute a breach of the law. I have been told point blank by CSRs that I don't qualify to receive anything by mail and my letters to cingular have gone unanswered.

Also NO WHERE has the loss of balance due to the inability to add funds been spelled out by Cingular.

Please CSEREP encourage them to put that in writing somewhere official. "if you balance expires prior to April 2nd you will lose your balance and not qualify for a refund or balance transfer"
Airvoice was clear about this, and cingular is clear that you will lose your phone # and miss out on the current deal.
Also let me know where I can write to get an answer. The second I see it in official writing I will accept it.

As it is there is page stating that for refunds for balances between jan1-mar31st we should wait till April 1st to apply for a refund.

In short I'm just asking cingular to officially answer my question as you so clearly have CSEREP.

They refuse to, why?

It's not so hard to just spell it out and they should.

(as I said b4, I don't think they will since then they can REALLY get sued)

Again you and I won't be the judge/arbitrator on this. If I could just get it in writing that I will in fact lose my balance that would really be great so if you can give me an adress to write to or web page to print out ect, if and when you know of one, please do.

It really does imply that I'm eligible for a refund on the refund page so please call that to Cingular's attention. I can't because I have no ability to contact them sadly.

Thanks again for trying to help. I wish you were writing their copy becuase I understand exactly what you are saying.



Thanks, if you run accross anything official please let me know.
Don't know why Cingular won't write back but they won't <img src="i/expressions/face-icon-small-frown.gif" border=0>

CSEREP said: [Q]hondo1978 said: [Q]CSEREP said: [Q]
Maybe you should have read the arbritration clause that came with your service. They do.
Now why would you say such an idiotic statement like that. Maybe you should stop being such a Jeckll and Mr. Hyde mental case pretending to give information on one post and flipflop to a total cingular rep troll the next, Mr AgentDebit or whatever name you are. This won't be the first time Cingular is sued and lost if you haven't noticed. The court decides the case has merit or not, not Cingular or whatever disclaimer they may have. Do you actually getting off pissing people on this forum?

Well if you think that i'm gonna kiss your butt and saying its chocolate, ain't gonna happen. When you took up the service all these terms were alid out and given before you put a dime onto the phone, and if you signed up for the service given those terms then you need to shoulder some responsibility here.

Large corporation get sued all the time because they are deep pockets for bottom feeding lawyers and the ilk that hire them.

If you got a balance that expires before April 1st please due sue, because all they need to do is walk in show they are not taking the money anyway since it expired before you could use it all, no one forced you to put that balance on there and all they have to do is show that you added it on with the intent to not use it all and you will lose big time.


Yes Sir, Your honor. I did in fact put $800 on my account just knowing it would be forfeited. After all, I can affor it, can't you?

CSEREP said: [Q]no one forced you to put that balance on there and all they have to do is show that you added it on with the intent to not use it all and you will lose big time.

[Q]Your analogy that by them not allowing you to add to it is the same as taking the money away from you, that is wrong. No one told you add the funds on, clearly you added those with no intent of using it fully.

CSEREP,

I can't speak to what anyone else's intent may have been, but here's a scenario for the judge:

Customer has had Free2Go for [x number of] years, never had a cell phone previously, wasn't quite sure how often the phone would ultimately be used. Balance expiration dates came along every 90 days, then for a time every 45 days (before returning to the 90 day interval), forcing the consumer to add more funds than the customer wanted or needed to add -- alternative being losing ALL of the balance, as well as the phone number, for not having added a refill at the correct time. Customer ONLY added ONE refill -- minimum allowable funds -- per each expiration date. Balance was building up, but was still far below the maximum allowable $1000 balance; customer was using the phone, and the balance, per (his/her) own needs and wishes.

All of a sudden, in September 2006 Cingular thrusts disruption into this situation, including sudden new balance limits and notification that the Free2Go prepaid plan will be ending. Customer reads online (not notified of this by Cingular) that balance extensions are being granted. Customer requests balance extension and it is granted.

In the late fall of 2006, through customer's own online research, it is found that Cingular intended to shut down the TDMA network by 2008 and has had those plans for some time, since well before the Free2Go changes were announced. Why didn't Cingular inform all Free2Go customers of this intent when that decision was made, so that TDMA prepaid users would have had more time to anticipate this change? Most prepaid users just use the phone; they don't keep on top of the latest news in wireless technologies, so they wouldn't have been aware their prepaid phone(s) were headed for extinction.

(Actually, my opinion on the above is that Cingular anticipated that if they DID notify customers, a number of them might indeed run up their balances, and maintain them near $1000, hoping for a refund..... but why should customers who clearly did not behave in that manner suffer losses?)

Flash forward to February, 2007. With the ending date of the Free2Go prepaid plan looming, customer has endeavored to use the balance, and indeed HAS used much more in a four/five month time period than in any other four/five month time period since beginning the account. NO REFILLS HAVE BEEN ADDED SINCE SUMMER OF 2006 -- balance has been in steady decline since that time. However, balance is still at several hundred dollars.

Since the balance had been steadily, progressively building with only the minimum refills over a long period of time, despite customer having used the balance according to need/desire, that's not "clearly adding it with no intent of using it fully" because someone (AT&T, then Cingular) DID tell customer to "add the funds on" or lose what customer had already deposited! With several years (prior to Cingular's 2006 changes) until the balance would have reached $1000, there was not a perceived urgency or reason to use the phone any more often than needed / wanted.

After the changes were announced in September 2006, customer clearly made an effort to reduce the balance but cannot use it up fast enough to satisfy Cingular. In two ways, Cingular is trying to tell the customer how funds should be used:

1. Use the cell phone unnecessarily so as to reduce the balance per Cingular's timetable, and
2. By the deadline, migrate that balance to a GoPhone prepaid plan that has material differences from Free2Go, even though that plan might not be viable for or desirable to the customer -- or Cingular will confiscate said balance.

For many months, customer maintained the prepaid account balance by adding refills, but this is no longer possible. Now, because of a corner that Cingular painted customer into, Cingular claims the balance is no longer the customer's if migration to a DIFFERENT prepaid plan is not accomplished.

I feel that there must be other customers with account conditions similar to those described above. Having a web page that mentions refunds for customers having a balance "between 1/1/07 and 3/31/07" yet telling those who inquire that they are not eligible for that refund if their expiration date is 3/31/07 or 4/1/07 is DECEPTION BY INFERENCE, plain and simple.

So I'm interested to hear your reasoning on how a judge would rule if circumstances of an account are such as described above.



It's going to be alot easier than all this if Cingular refuses to answer simple questions from customers. They won't respond to written questions and they won't even respond, from my understanding of the opening post in this thread, to a court summons.

Oh and I don't have receipts because they were gifts, from people who love me your honor.

I'll just write Cingular explaining that my understanding is that I'm eligible for a refund. They will fail to respond and I will win my case in court if I don't in fact get a refund.


oh and under your logic CSEREP it would be legal for CINGULAR to start up "GO PHONE PLUS" which requires a special $200 handset and the first 90days are just $100 but refills after that are just $1 for a whole year, turn around and announce they were kidding and that after the 90days the phones will be paper weights.

Now that is a valuable bit of info. Thank you.

Do you know how I can get what you have said so clearly about refunds, in writing, from cingular?
doens't seem like that should be so hard does it?
I know your not in charge over there but your in a much better position than I am, that's for sure.

Just an FYI for anyone looking at this thread and wondering who we were talking to a poster going by CSEREP posted a number of posts saying basically that we would lose our entire balance if we had an airtime balance with an expiration day of Apr. 1st or earlier. This poster said they worked for Cingular and that this was what they were told within the company though there was no public notice given.

Any hoot for whatever reason they deleted all their posts or their post were deleted I don't know which.

Mattthew said: [Q]Any hoot for whatever reason they deleted all their posts or their post were deleted I don't know which.No one can deleted their own posts. Cingular corporate must have deleted them, as they control the moderators.

what about using the quote feature next time? Just a thought.

I posted the information below on the main Cingular-Free2Go thread but thought that it might be worth repeating here for people who simply want to concentrate on a small-claims-court action and haven't the time to read through more than 90 pages.

It may look like a lot of wade through, but your case could be tossed if you're not prepared to address the arbitration issue. I think it'd be wise to print out the Ting case (or even just the filing referred to below) so the judge can see you've done your research and are on solid ground in pursuing this matter in court. You'll notice Cingular relies on the arbitration clause to shield themselves from exactly this sort of action ("As part of a deliberate scheme to delay meritorious litigation, Cingular continues to bring frivolous motions to compel arbitration so that it can continue to benefit and derive millions of dollars in revenue from its wrongful conduct.")

The class-action lawsuit excerpted below apparently deals with the AT&T postpaid customers that Cingular inherited, but the issue of arbitration is the same.

So, here you go:

On the Stritmatter Kessler Whelan Withey Coluccio site, you can read the actual 22-page class-action complaint that was filed on behalf of Cingular's AT&T customers July 6, 2006. Here are some key parts:

Cingular's Real Post-Merger Scheme

"After the merger was consummated, Cingular did not give AT&T Wireless customers access to a 'combined network.' Instead Cingular implemented a deliberate scheme to dismantle the AT&T Wireless network in order to degrade the service provided to AT&T Wireless customers and induce them to 'transfer' to the Cingular network. For example, Cingular effectively ceased maintaining the AT&T Wireless network facilities. According to published reports, Cingular 'has been spending next to nothing to maintain the [AT&T Wireless] network, leaving customers who don't upgrade [i.e., transfer to the Cingular network] in the lurch.' 'Why You Still Can't Hear Me Now,' The Wall Street Journal, May 25, 2005, at D1. See also 'How Cellular Services Rank on Complaints: Cingular Tops FCC List With Most Gripes Per Customers; Dropped Calls, Billing Errors,' The Wall Street Journal, March 29, 2005 at D1, d5 ('industry analysts believe that Cingular is investing close to nothing [to maintain the AT&T network]'). As part of this scheme, Cingular encouraged AT&T Wireless customers suffering from degraded service to 'upgrade' to Cingular by (i)paying an $18 'transfer fee' to Cingular, (ii)purchasing new handsets from Cingular, (iii)entering into or extending service contracts with Cingular that are often less favorable to the customer than the customer's existing contract with AT&T Wireless, and (iv)charging the customer an additional $18 for the SIM chip which enables the handset to operate. AT&T Wireless customers who do not agree to such an 'upgrade' are left with the choice of fulfilling their contract term with AT&T Wireless despite degraded or non-existent service, or paying an early termination fee of $175 to cancel service before the expiration of the 12 or 24 month contract term."

No Enforceable Agreement to Arbitrate
"AT&T Wireless and Cingular have inserted clauses into customer contracts that purport to impose mandatory arbitration and a waiver of the right to participate in class actions. However, these contracts are contracts of adhesion drafted entirely by the Defendants on a take-it-or-leave-it basis in a setting in which disputes between the contracting parties predictably involve small amounts of damages. Plaintiffs had neither the bargaining power nor the ability to change the contractual terms. Defendants rely on the mandatory arbitration and class action waiver provisions to shield themselves against consumers' use of the civil justice system and potentially high awards while depriving aggrieved wireless customers of their legal rights of access to justice to redress Defendants' misconduct. In practice, the waiver virtually immunizes the Defendants from responsibility for their own wrongful conduct. Such waivers are unconscionable under California and Washington law and federal law and should not be enforced. The mandatory arbitration provision and, particularly, the class action waiver provision in these contracts have repeatedly been held unenforceable."

"Despite suffering defeats in each of these courts, Cingular remains obstinate. As part of a deliberate scheme to delay meritorious litigation, Cingular continues to bring frivolous motions to compel arbitration so that it can continue to benefit and derive millions of dollars in revenue from its wrongful conduct. Such a delay imposes unnecessary and burdensome costs on customers who assert meritorious claims and ultimately discourages customers from pursuing their legal rights. See, e.g., Ting v. AT&T Corp., 319 F.3d 1126 (9th Cir. 2002). ... Furthermore, the purported arbitration agreements of AT&T Wireless and Cingular are entirely pretextual. Neither AT&T Wireless nor Cingular has ever used arbitration to resolve its own claim against a customer. Instead, both have resolved millions of claims against customers by assigning them to collection agencies who then pursue a variety of means to resolve them, including filing lawsuits, but not arbitration. Moreover, no customer has ever been awarded any relief by an arbitrator pursuant to any AT&T Wireless or Cingular arbitration agreement. AT&T Wireless, for example, has included an arbitration clause in its terms and conditions since July 1999. Yet no dispute between AT&T Wireless and any AT&T Wireless customer has been arbitrated."

Violations of the Washington Consumer Protection Act and Similar Statutes in Other States
"The defendants by their conduct alleged herein violated the Consumer Protection Act of the State of Washington, RCW 19.86 in that defendants' conduct constitutes deceptive and unfair acts or practices in the conduct of trade or commerce in violation of RCW 19.86.020. These acts adversely affect the public interest and are a proximate cause of injury and money damages to plaintiffs and the plaintiff class in their trade and business in an amount to be proven at trial. Defendants are liable to plaintiffs and the plaintiffs' class in this civil action for damages and are entitled to recover actual damages, treble damages up to $10,000 per plaintiff and per class member, costs and attorney's fees pursuant to RCW 19.86.090."


You may also want to read these stories on the Consumerist, as they may be relevant to the issue:

Cingular Declares Your Legal Rights Waived.

Script For Escaping Cingular Contracts Without Fee, Based On New Arbitration Clause.

Cingular Arbitration Escape Script Addendum.

I've not had a chance to thoroughly review the script and the addendum, but, if you're heading for court, it might be wise to do so. Preparation is the key to winning. And I do want to see you win.




xoneinax said: [Q]Mattthew said: [Q]Any hoot for whatever reason they deleted all their posts or their post were deleted I don't know which.No one can deleted their own posts. Cingular corporate must have deleted them, as they control the moderators.

Because Cserep wrote remarkably like the long-banned Agent Debit, I'd guess a moderator got suspicious and looked up the IP address. Or someone complained, although I can't think why. Perhaps a new Cingularite will appear among us.



Can't say I'd argue with that assesment. Though I'd like to give CSEREP the benefit of the doubt I can't say anything of value was contributed. We should concentrate on the facts, not opinion or speculation. Internal policys at Cingular are very irrelevant to this thread since we are looking to the law to give us what we have a right to.

It has been several weeks since Cingular received my first letter asking for a refund. I will write a couple more so that I have a paper trail to present in court. I doubt I'll get a reply at all.

I will also go through the formality of calling to request a refund next month though I'll let them know I can't accept any information that is not given to me in writing.

I'm not going to record phone calls (should I?) seems unnecessary.

If you plan to record the conversation, be sure to find out what the law is regarding this. In some states, both parties to the call must consent, while in others, you don't need the OK of the person being taped. For safety's sake, you might just say upfront, "I'd like your permission to record this conversation."

My guess is that if you ask, though, you won't get approval. I was on the phone a while ago with a customer-service rep and told her to give me just a moment to catch up. She absolutely blew up, accused me of recording the conversation and then, when I told her I was simply making notes (which was, indeed, all I was doing), she announced that this wasn't allowed. I couldn't help but laugh.

I suspect Cingular is terrified of having a rep say something that could end up online - like that conversation the guy had with AOL when he tried to get his service disconnected - so I wouldn't expect them to give you an OK.

But it might not hurt to ask (it doesn't mean you have to actually record anything), and see what the answer is. If it's a no, you can mention this in court. Be sure to get the rep's name, of course.

An encouraging small claims victory over Verizon:
http://www.fatwallet.com/t/52/704567/

One thing, you should never, ever, ever under any circumstances tell anyone you are recording. If they have the "calls may be recorded disclaimer, you are 100% good in every state, and most corporations have that.


MATTTHEW
I don't know if this will help, but go to http://cingular.mediaroom.com/index.php?s=contracts#regions
I hope I got that right. Let me know if it doesn't work. Lots of phone #'s, cell #'s, and e-mail address's. Not sure what it means or if they can help us. Keep us updated. OK

Thank you! Some actual email address's wow, though they are for media relations people. Different address to:

Cingular Wireless Headquarters
Cingular Wireless
Glenridge Highlands Two
5565 Glenridge Connector
Atlanta, GA 30342

I had:
To: Cingular / AT&T Wireless
5020 Ash Grove Road
Springfield, IL 62711



Someone had this listed; 1-866-cingular as a phone #. I thought that would have too many numbers but I called it and sure enough it connected to "cingular wireless the new AT&T."

Please explain how " private message " works. I tried it two times, but I don't think it worked. Does it go as a e-mail and then I should receive a e-mail back ? Should my computer show [save] the message I send ? Where would it be ?
Any explanation would be appreciated.

'

You again?
I take it back this guy has got to be a Troll
(for those reading this after the above poster is removed it was more unofficial rambling from a socalled cingular rep)

Sorry I doubted your judgement hondo1978, you were right.

DON'T FEED TROLLS, IGNORE THEM

Skipping 2 Messages...
Patico said: [Q]Ok. I know many of you keep an eye regarding Free2Go here and everywhere else, but for those who don't, HERE is a "success" story about someone who went thru small claims court and reportedly got a really nice (although undisclosed) settlement.

I'm taking another approach and I may get some luck. If it goes ok, I'll report it here as well.

This is encouranging



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