While this thread is for all C0nnect3D products and rebates, it is now primarily discussing the C0nnect3D 1Gb ($30 rebate) and 2Gb SD cards ($50 rebate) sold by 8uy.com in late January and early February 2007.
C0nnect3D is now OUT OF BUSINESS. 8uy.com says they are aware of this now.
Call 8uy.com at 1-800-800-0800 or 949-389-2402 to speak with a CSR and/or write to them by clicking on the customer service link and request they step up to the plate and take responsibility to pay the C0nnect3D rebates or provide you with an RMA number so that you return your C0nnect3D products for a refund.
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updated:
Oct. 26, 2010 @ 1:39p by ScottMalinowski
posted: Mar. 16, 2007 @ 6:07a
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You can also subscribe to this topic, and get emailed whenever there is a new post, as HOTMAIL dumped my offical "notice"... (more)
cows123 (Nov. 14, 2011 @ 12:43p)
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i'm sorry for buy..com stockholders, they'll get screwd like us when this company goes bankrupt..
I'm also mad with Fatwallet... (more)
davizinh (Jan. 14, 2012 @ 8:12p)
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New status pulled January 14, '12 :
MINUTES FINALIZED FOR STATUS CONFERENCE 2012-01-10 09:00:00.0. 01/12/2012 THE MISCELLANEOUS... (more)
MickRivers (Jan. 14, 2012 @ 8:35p)
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SUMMARY
10/26/10 - Appears as if the group will get "class action" because of an appeal that was won.
Buy.com advertised and sold Connect 3D products with a Buy.com after rebate price, or a "Buy.com Total Price $0.00." Rebate request forms sent through the USPS mail, were not paid. Buy.com refused to accept returns of the products even though they were not as Buy.com had advertised.
Dispute the outcome of closed BBB complaints. Call the BBB at (909) 835-6064. If you don't do this, the BBB assumes the complaint was resolved satisfactorily and gives Buy.com a good report.
Lot of people's whose rebates were rejected had called parago and got the rebate approved over the phone, did any of those people get their rebate checks at all. I am in the same boat as OP. I received a letter saying that the rebate was invalid. Checked the online status and I am seeing the same message.
Don't panic just yet - at least at the time being - if your Connect3D rebates were sent to Connect3D itself in San Jose, CA. The $30 rebate (on Connect3D 1GB SD card from Office Depot) processed by Parago is totally a different story.
Yes, I just saw the message for my $30 rebate for a 1gb SD card purchased at TechDepot/OfficeDepot....processed by Parago. It was valid and scheduled for final processing.
ddyourself said: shoot! I have a $50 rebate for a 2gb SD card mailed to some CA place, haven't heard anything back yet. Looks like a tough fight ahead.the one through Buy.com was mailed directly to Connect3D, not to parago. but yes, there *may* be a fight ahead of us.
My status "was" being scheduled for final processing after I called them a few weeks ago. Now it has switched over to the OP's msg. Has anybody received this rebate yet? Has anybody called the wintergreen and gotten any answers?
Should we be writing the Attorney Generals Office & the Better bBsiness Bureau in Indiana? Doesn't this consitute FRAUD? Did anyone get an email about this? I just checked the status of the rebate and saw the info below.
awestun said: this is NOT good news for ANY c0nnect3d rebates:
people that did the 0D parago rebate now have a status that says:
Please be advised: Parago, Inc. is a provider of rebate processing services for its clients. As a rebate processor, Parago works on behalf of Wintergreen Systems to receive mail, perform data entry services, receive customer service calls, print checks, and perform other services associated with its promotions. For the submission in question, Parago performed data entry on the submission, and forwarded the information to Wintergreen Systems for approval and funding. To date, Parago has not received such approval and funding from Wintergreen Systems. Until Wintergreen Systems forwards additional funding for the promotion in question to Parago, Parago will not be able to mail any additional consumers checks under the promotions. We apologize for any frustration this has caused, and will process the reward as soon as we are provided the required funding and approval by Wintergreen Systems. In the interim, we suggest you contact Wintergreen Systems directly, at:
Wintergreen Systems 2510 Sterling Avenue Elkhart, IN 46516 (574) 295-9054 ext. 110
This comment was posted the techrepubllic link below this worked for me Person responsible for rebates is Kathy Plake at Wintergreen Systems. Her telephone number is 574.295.9054 Ext. 110 and her email address is "Kathyplake@wintergreensys.com". I got to her through a Andy Sommers who forwarded my complaint to her and his email address is "wsisales@wintergreensys.com". Hope this helps anyone who uses it!!!!!!! Posted: 01/02/2007 @ 19:19
I sent an email to Kathy with a copy to Andy. The address for Andy bounced, saying 'user unknown'. I'll let you know what I hear from her.
roy7736 said: I did a Google search on Wintergreen Systems and found more complaints about unfulfilled rebates here and here
I e-mailed Wintergreen Systems (rebates@wintergreensys.com) and received this canned reply:
We have received your email. We will be working with RebatesHQ to verify your rebate status as they retained all rebate submissions and operated the status website. When we are able to verify your rebate status Wintergreen Systems will honor your rebate by processing a check within 3 weeks. Please be advised due to the number of requests we are receiving we will not be able to contact you unless there are any problems with your rebate.
Thank you.
Wintergreen Systems
Hope this offers at least a faint glimmer of light at the end of the tunnel.
Let's hope so! When did you have to submit your forms by? The comment on my submission said they were working with Pargo. Are Pargo & RebatesHQ the same processing company?
Watergod said: I e-mailed Wintergreen Systems (rebates@wintergreensys.com) and received this canned reply:
We have received your email. We will be working with RebatesHQ to verify your rebate status as they retained all rebate submissions and operated the status website. When we are able to verify your rebate status Wintergreen Systems will honor your rebate by processing a check within 3 weeks. Please be advised due to the number of requests we are receiving we will not be able to contact you unless there are any problems with your rebate.
Thank you. Wintergreen Systems Hope this offers at least a faint glimmer of light at the end of the tunnel.
emailed to the above email address and get this "automated" reply back now:
------- Date: Wed, 21 Mar 2007 02:01:10 -0400 From: Rebates <Rebates@wintergreensys.com> Subject: Out of Office AutoReply: connect3d 1GB SD card rebate
We have received your email. Parago/RebatesHQ processed the rebates and operated the website for customers to receive status for Wintergreen Systems. At this time we are also unable to check the status of your rebate. We will try to respond to your email as quickly as we can but be advised due to overwhelming requests there will be unavoidable delays. We are working with Parago to remedy this issue and plan to honor all valid claims.
Thank you.
Wintergreen Systems -------
keep it up FW. keep emailing them, and that Kathy lady above. I say SPAM till they pay up!!!
any updates from anyone? let's keep this thread alive and not forget about connect3d/wintergreen systems rebates. i believe a lot of people are in the same boat (with not just the SD card rebates, but some LCD related rebates and others too).
I received an email yesterday with 1 claim ID. When I go to the website it says "Submission Origin: Standard Submission". Thats all it says. I currently have 4 rebates outstanding with Connect3D (from Buy.com not Office Depot) and I have no idea which rebate the ID is referring to. Guess I will have to wait and see if other emails show up.
Here is the email I received.
Dear **** *******:
Thank you for your purchase of a Connect3D product. We have received your Connect3D rebate and are processing your claim. Please allow 6-8 weeks for processing. If you would like to check the status of your claim online, please refer to www.rebate-zone.com/Connect3D. Your Claim ID is ********. Again, thank you for your patronage.
This is an automatically generated email that is unable to accommodate replies. Please be aware that you have not been added to an email list.
Has anyone tried calling the phone no. of Connect3D in San Jose listed on the rebate form -- is Connect3D doing the fulfillment themselves? Outrageous behavior from the outside rebate fulfillment houses such as Wintegreen. I have two outstanding that were mailed to the San Jose address.
This is an excellent idea. Maybe someone in San Jose, can call their local number.
robrunner said: Has anyone tried calling the phone no. of Connect3D in San Jose listed on the rebate form -- is Connect3D doing the fulfillment themselves? Outrageous behavior from the outside rebate fulfillment houses such as Wintegreen. I have two outstanding that were mailed to the San Jose address.
USA Office Connect3D Incorporated 1762 Technology Drive, Suite 223, San Jose, CA 95110. Tel: (001) 408.441.4632 Fax: (001) 408.441.4633
happy6610 said: This is an excellent idea. Maybe someone in San Jose, can call their local number.
robrunner said: Has anyone tried calling the phone no. of Connect3D in San Jose listed on the rebate form -- is Connect3D doing the fulfillment themselves? Outrageous behavior from the outside rebate fulfillment houses such as Wintegreen. I have two outstanding that were mailed to the San Jose address.
crazycool said: Someone in San Jose go there and get it for us. USA Office Connect3D Incorporated 1762 Technology Drive, Suite 223, San Jose, CA 95110. Tel: (001) 408.441.4632 Fax: (001) 408.441.4633
I received an email yesterday from connect3d stating that my rebate was received and that it would be fulfilled in 6-8 weeks; unclear if this is from date of email (which would make it very late) or from the date of mailing. I also called connect3d and a real person answered. Said the rebates were being processed but not much more information.
This is good news. What number did you call & what department did you speak to? thanks
robrunner said: I received an email yesterday from connect3d stating that my rebate was received and that it would be fulfilled in 6-8 weeks; unclear if this is from date of email (which would make it very late) or from the date of mailing. I also called connect3d and a real person answered. Said the rebates were being processed but not much more information.
This is terrible. I think their goal is to disallow all the rebates. They say no resubmissions either, right!
foobart said: i got a card from wintergreen saying "missing UPC" I'm 100% sure I sent the UPC. I have copies of course but not the original. anyone else get this card?
Thanks for the toll free number. I'll check my status & see if it's changed. Maybe there's hope for us yet!
richps1961 said: My Status shows as "Submission Origin: Standard Submission" Wonder what it means...Anyone ????? Toll Free Numbers seems a bit strange 1-800-123-4567
I called them today and they just told me they have finished entering the information in their DB, keep me patient for another 2 weeks at least. Checked on line and the same thing "standard submission", will see.
MINUTES FINALIZED FOR STATUS CONFERENCE 2012-01-10 09:00:00.0. 01/12/2012 THE MISCELLANEOUS HEARING IS SCHEDULED FOR 02/15/2012 AT 09:00 AM IN DEPARTMENT CX101. 01/10/2012 MISCELLANEOUS HEARING SCHEDULED FOR 02/15/2012 AT 09:00:00 AM IN CX101 AT CIVIL COMPLEX CENTER. 01/10/2012 STATUS CONFERENCE STATEMENT FILED BY MARKET DEVELOPMENT SPECIALISTS INC; LEVY, JOHN ON 01/05/2012 E-FILING TRANSACTION 280367 RECEIVED ON 01/05/2012 04:01:52 PM. 01/06/2012 CASE MANAGEMENT STATEMENT (JOINT) FILED BY Buy.com INC ON 01/04/2012 E-FILING TRANSACTION 280065 RECEIVED ON 01/04/2012 03:54:36 PM. 01/05/2012
The following is also posted : Hearings Results 1 - 2 Event Scheduled Date Start Time Dept Judge JURY TRIAL 06/11/2012 09:00 CX101 ANDLER MISCELLANEOUS HEARING 02/15/2012 09:00 CX101 ANDLER
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