ATTENTION SUNROCKET CUSTOMERS!: Helpful link and information for your Dead Sunrocket Service (Unlock Gizmo and other opt

YeaBabyYea said: My Sunrocket service stopped working also. I set up Sunrocket gizmo (AC-211) for VoiceStick (purchased annual plan last Thur.) and it's working well. One problem I have, voicemail's not working. After about 10 rings it just says, "The person's your're calling is not answering" and hangs up. I enabled voice mail from my account. Anyone else have this problem? Also, I inquired about number portability form that I faxed couple of days ago, so far they have not responded to my e-mail. No one is answering the phone. So far, I am not impressed. I like low international rates but if I do not hear from them soon I'll be switching to a different carrier.

my service finally stopped working too. when i call out, i get a message that my sunrocket service
has been disconnected and asking me to activate with telebrand.

i got a voicestick number last week, which has been great in it's use with global forwarding.
i tried it w/o global forwarding set and set voicemail to email and i try to leave myself some voicemails as a test. i get the email but the attached wav file is blank. does anyone have that situation or am i doing something wrong in the voicemail setup?

th Signed up with Telebend on the 28th, and my service hasnt dropped yet. I am in FL btw.

webstar said: 800 Toll Free Service still working with old sunrocket!! Getting calling card.
Sounds like a plan. I'm going to try this just to squeeze every last drop out of those SOB's.

Well we can call 800 numbers dont unplug your locked boxes yet you can call google 411 and get connected to any business to bad its not residential lines to. Setup a speed dial for google on your phone here the info. Welcome to Google Voice Local Search
Google Voice Local Search is Google’s experimental service to make business search accessible over the phone.

Using this service, you can:

search for a business by name or category.
You can say "Giovanni's Pizzeria" or just "pizza".


get connected to the business, free of charge.


Dial from any phone
1-800-GOOG-411
(1-800-466-4411)

And it's free. Google doesn’t charge you a thing for the call or for connecting you to the business. Regular phone charges may apply, based on your telephone service provider.

Note: Google Voice Local Search is still in its experimental stage. It may not be available at all times and may not work for all users. We’re fine-tuning the service to get better at recognizing your requests. It’s currently only available in English, in the US, for US business listings.

To find out more about getting GOOG-411 and other Google products on your mobile device, visit Google Mobile web site I should add the google will dial and connect to that business for you.
Pennepincher said: webstar said: 800 Toll Free Service still working with old sunrocket!! Getting calling card.
Sounds like a plan. I'm going to try this just to squeeze every last drop out of those SOB's.

my sunrocket is finished and my amp'd is finished.
i have no phone service.
tomorrow, i will cement my mail box closed so the postman
can't put any mail in it.

kafka said: my sunrocket is finished and my amp'd is finished.
i have no phone service.
tomorrow, i will cement my mail box closed so the postman
can't put any mail in it.Don't forget to unplug your phone at work.

Thank lord that my porting went OK with Vonics and completed yesterday.

I don't think Telecrack ever started anything on their end - they merely turned the servers on after SR drama, and now can't fugure anything. I have had NO INCOMING for last 5 days even though I paid them the ~ $15 (to save my number)

Bye bye telecracks . SR was good while it lasted.

NoMoneyInMyWallet said: kafka said: my sunrocket is finished and my amp'd is finished.
i have no phone service.
tomorrow, i will cement my mail box closed so the postman
can't put any mail in it.Don't forget to unplug your phone at work.

What about your email and internet??

OK...I'm trying to sign up with Axvoice, it says my number can be ported but when I try to enter my primary number in the drop down menu it does not give me the right exchange to pick from. How will I get my number if I can't enter them in the drop down menu? Anyone else have this problem signing with Axvoice?

Flowerface said: My number is just ported to Voicestick!

Account Created Date: 7/24/2007
Port Date: 8/9/2007
Number was owned by: Globle Crossing.

Just received a letter from Voicestick to inform me my number is ported. After updating the gizmo setting, I can both make and receive phone calls with my old number now! Voicestick's port process is suprisingly faster than I thought.

By the way, it's strange that my sunrocket phone can still make calls out now by using the alreaday ported number. It could not receive calls since August 6th. And, I didn't sign up with the Taliblend.

Letter from Voicestick? Like snailmail? I faxed my LOA on the 18th and am still waiting. (Choice One owns my number.)

YeaBabyYea said: My Sunrocket service stopped working also. I set up Sunrocket gizmo (AC-211) for VoiceStick (purchased annual plan last Thur.) and it's working well. One problem I have, voicemail's not working. After about 10 rings it just says, "The person's your're calling is not answering" and hangs up. I enabled voice mail from my account. Anyone else have this problem? Also, I inquired about number portability form that I faxed couple of days ago, so far they have not responded to my e-mail. No one is answering the phone. So far, I am not impressed. I like low international rates but if I do not hear from them soon I'll be switching to a different carrier.

I have no problem with Voicemail. But it only takes 3 rings! How do you survive for 10 rings? But that is the message someone gets if I disable voicemail (after 3 rings again.) VoiceStick says 3 rings is working as designed. Perhaps the reason I'll leave in 6 months or so, but for now, I'm set (once my number ports.) (EDIT ADD: Their manual does say "Currently, there is no facility for changing the number of rings prior to voicemail." I like that word Currently.)

I have found that opening a ticket (meaning using the customer service on their webpage) gets a better response than an email directly to a CSR. Somebody is watching the beans. But as previously pointed out. VoiceStick is taking 300 tickets/day. If you want to jump ship because a company overwhelmed with new subscribers can't get back to someone in a week I think you are being a bit rash in your decision. What makes you think another ship is any less crowded? And if it is, why?

Back to your voicemail concern. Did you or were you able to set up your Greeting? The manual says dial 0000 but that didn't work for me. I had to dial my number and hit *, then followed the prompts. I wonder if your problem is that you don't have a greeting?

Taliban finally cut my service. I already ported both numbers out to my cell phones. My problem is that all calls from taliban subscribers still route to my dead SR phone, not the cell phones. Calls from outside of SR network are fine. It seems that SR did not delete my numbers from their database.

Anyone has similar issue?

k000 said: sean20904 said: I also switched from Teleban to Vonics yesterday after not being able to receive any incoming calls for four days. Right after signing up with Vonics, I faxed over the letter of authorization to have my number ported. How long did it take for them to have your number ported?
k000 said: Thank lord that my porting went OK with Vonics and completed yesterday.

I don't think Telecrack ever started anything on their end - they merely turned the servers on after SR drama, and now can't fugure anything. I have had NO INCOMING for last 5 days even though I paid them the ~ $15 (to save my number)

Bye bye telecracks . SR was good while it lasted.

7 days

Did you have a Level3 number? My number is from Global Crossing and they sure seem to take their sweet time. It has been 2.5 weeks since my request. Vonics initially told me that the port was supposed to take place this past Wednesday but it is still not complete. They gave me a temp number but I want my SR number!

Has anyone been succesful with porting from Global Crossing to Vonics? If so, how long did it take?

Thanks for the reply orangespot. I called global crossing but they are of no help. They say that we are not holding anybody's porting request. I asked them to check my number but they are saying that I need to talk to my service provider.
Call to Heather Thomas always goes to voicemail. I have left detailed message but didn't get any response. I don't know what to do.

orangespot said: pslak said: I requested my number port to VoiceStick on July 24. Haven't got the equipment(ATA) yet. They shipped it using DHL on July 28 and it's lying with them from last 4 days at my destination. I called DHL and they will try to deliver it today.

For my number porting, VoiceStick is saying that number porting is denied by level 3 because Global Crossing has requested my number port and they were in line before voicestick number port. I never requested number port with any career so what is this Global Crossing? Anybody elsed faced the same issue with their porting? Please help me as I don't want to loose the number.

voicestick gave me the "Level 3 won't let us" run around when I asked about porting a wireless # to them. (I moved it to verizonwireless to save it from the sinking SR ship).
I called Level 3 who said "no problem", but when I relayed that info to VS, they have not replied.
If the number is really important, quickly port it to someplace safe (like a wireless carrier) then deal with VS later. Right now, I don't really trust VS, they seem like they can barely handle all these new customers. When I see signs of stabiltity, I'll try again.
Meanwhile, I found this link for contacting Global Crossing. and 918-547-8530 for Level 3. Talk with Heather Thomas.

UncleWade said: k000 said: sean20904 said: I also switched from Teleban to Vonics yesterday after not being able to receive any incoming calls for four days. Right after signing up with Vonics, I faxed over the letter of authorization to have my number ported. How long did it take for them to have your number ported?
k000 said: Thank lord that my porting went OK with Vonics and completed yesterday.

I don't think Telecrack ever started anything on their end - they merely turned the servers on after SR drama, and now can't fugure anything. I have had NO INCOMING for last 5 days even though I paid them the ~ $15 (to save my number)

Bye bye telecracks . SR was good while it lasted.

7 days


Did you have a Level3 number? My number is from Global Crossing and they sure seem to take their sweet time. It has been 2.5 weeks since my request. Vonics initially told me that the port was supposed to take place this past Wednesday but it is still not complete. They gave me a temp number but I want my SR number!

Has anyone been succesful with porting from Global Crossing to Vonics? If so, how long did it take?

Just recieved email from vonics. It says they cannt port my number. I am trying to reach this scums for past few weeks. Only thing I can do is leave messages and they dont call back. Any suggestions. I cant let go my number. I dont even know what they mean in the given reason.

Dear Valued Customer,

Unfortunately! Due to following reason your phone number has not been ported to Vonics Digital.

Phone Number 718ZZZZZZZ
Reason Vonics Digital does not have appropriate telephone numbers reserved for this service. The Telephone Number(s) are not available for assignment.

We truly thank you for your patience and we look forward to serving your communication needs.

Best Regards,

Vonics LNP Department

Vonics Customer Care Department

When I signed up with TeleBlonde, it had the $3.00 credit for international calling. Now I see no mention of that on their web page.

Yes, I should have expected that

- Vikas

robertsotx said: Login to sunrocket and set your forwarding option to "Do not disturb". At least calls will go to voice mail.

Call all the toll free numbers you like from your "disconnected" sunrocket/teleblend phone.

Thanks, that part is still working. Atleast my callers won't hear the annoying "signup with Taliban" message. I wish N2P was faster with the porting.

Thanks for the information, my signature number is now going directly to voicemail after I setup the 'Do not disturb' but the primary number is still giving me the busy tone... may be porting is in process who knows...

any trick to make fax through MG-3 of VoiceStick Gizmo?

I had my Sunrocket line working till yesterday Noon. Now there is a dial tone (Gizmo's all lights are green) However I can not make out bound calls. Out side callers hear ring but no ring is heard at the phone. Went ahead and activated teleblend power cycle the gizmo. But now still having same issues. No out bound and inbound calls.

Has any one else experience this with Telblend? Not mentioned in their FAQ.

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