Citi offered me five $10 visa card for keeping the credit protector plan. I mailed 3 so far, but only got 1 visa card. The rebate coupon only shows the website for tracking: helixglobalsolutions.com/exchange
This website shows nothing more than the very brief info about 2 out of 3 of my rebates. The middle one is missing. No phone number. No email address. I googled the company, found only a mailing address. Looks like the company is trying to hide from the customers.
How could I talk to them? will that be helpful if I talk to a citi credit protector representative? Last time I asked about the rebate, one of them told me that is system thing. I really doubt if they can help.
Their e-mail address seems to be info@helixglobalsolutions.com or support@helixglobalsolutions.com. Customer Service at: 1.866.454.3549 or 1-800-668-2639 according to my google search.
I guess I was lucky. I got all of my rebate checks from them in 1-2 months after mailing my rebates.
This company sucks! I emailed them and got no reply. I tried to contact them on the phone and got a very rude CSR. I will complain to Citibank. Citibank is a Shittybank to hire such company...
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