Hi all,

Planning to buy this Samsung LN46A650 LCD TV
from Amazon.com. The price is pretty good (with free shipping) compared to BB or CC.

There were 2 things I am wondering about though:

- Does Amazon.com pay for return shipping in case there is a problem with the TV? What about a situation where in I want
to return it because I am not satisfied? - I guess a B&M store works better in that case compared to an online purchase

- Secondly, does Amazon.com have decent extended warranty plans with the TV? (Is it even worth getting the extended warranty?)

Any other gotchas to be aware of?

Please share your experience buying TVs from Amazon.com....

Thanks a lot!!

23 out of 25 Amazon buyers gave it 5 stars.

During the white glove delivery of the set, if you find damage, you can refuse delivery and not have to pay to have it returned.

Damage-Free Delivery, Guaranteed
At your home delivery experts will place the carton in a room of your choice on the ground floor, unpack the product, and remove all packing materials from the residence. If you find signs of damage to your product, simply refuse delivery, and you will receive a refund.

Hi,

Actually I was just evaluating the advantages of getting the TV from Amazon.comm (at a much lower price) vs a B&M store

Also, do u know if Amazon offers Extended warranty with LCD TVs - I tried adding LN46A650 to the cart, and it did not
offer me any Extended warranty plans....

Thanks for the inputs

As earlier poster mentioned about running something for a few minutes while they set up your set,
it is a good idea. That way you find bad pixels and get them to take it back.

Run some DVDs or tune in the set to a HD channel and see that it is as good as a picture you see in the store.

Get a HDMI cable if you don't have one. There are some good deals out on Hot Deals- something like 3 HDMI for $10 in one deal. Get a 1080p upconverting DVD player or Blue Ray player to play something for the HD resolution of the set.

yobuttin said:There's no way a delivery service is going to stick around and watch you unbox, setup, and turn on your tv to inspect it. They're on a time schedule.

As stated on the Amazon.com site, you get white glove delivery where they are supposed to unpack and set up the HDTV.
Have everything else ready to plug in so that you can quickly get the picture going to see that you don't have a dud.

From Amazon.com site:

Damage-Free Delivery, Guaranteed
At your home delivery experts will place the carton in a room of your choice on the ground floor, unpack the product, and remove all packing materials from the residence. If you find signs of damage to your product, simply refuse delivery, and you will receive a refund.

yobuttin said:There's no way a delivery service is going to stick around and watch you unbox, setup, and turn on your tv to inspect it. They're on a time schedule.

UPS, FedEx and DHL do not, but many locals hired by the seller, Amazon, CC and others do provide set up and operate.

Amazon ships them via CEVA and they actually do set it up, plug it in and make sure it works before they leave.

Amazon has the following extended warranties for it.

3 Yr Samsung Ecommerce LCD (flat panel only) ($1,500-$1,999), DOP $223.00

5 Yr Samsung Ecommerce LCD (flat panel only) ($1,500-$1,999), DOP $358.99

Product Description
The Samsung Extended Service Plan eliminates all of the inconveniences associated with restoring your product to peak performance. Make one toll-free phone call to our service support center and we will provide fast, efficient service. The Samsung Extended Service Plan will cover the cost of all covered repairs, if we cannot repair it, we'll replace it..... GUARANTEED!

and if you buy it at the time of buying the TV they reduce it further.

Ships from and sold by Samsung Extended Service Plan.

I bought my Samsung from Amazon. "White glove" is sorta a joke. The guys only unpacked it because I asked them to. They also refused to take the packaging. That being said, the TV did arrive in good condition. I've had it about 10 months now, no problems.

Samsung does offer in home service, so don't worry about that. As atlanticfisherman said, your credit card should offer extended warranty at no cost. Use your AMEX if you can, otherwise Visa. FWIW, Visa also sells extended warranties which are cheaper than what you will be offered in the store.

I purchased a Samsung TV from Amazon around Thanksgiving. The delivery was first class. They unpacked it, set it up, turned it on ect. In addition Amazon happened to drop the price three times in 30 days on the LNT-4669 I bought, and each time all it took was a single phone call to get a credit to m credit card. I bought at around $2100 and ended up paying only $1899 or so after credits. I recommend Amazon highly for Tvs based on my experience.

I just got the LN46A650 on Saturday. They came to my door, unpacked it outside so the box wouldnt dirty the carpet. Set it up and set the time, date, language etc and made sure it worked and then left. They were only there for about 10 minutes tops but they did their job. The TV itself is amazing! I purchased it blindly just based on reviews. Never saw it in a store or anything and let me tell you, the picture is top notch. For peace of mind I got a warranty from SquareTrade with a 30%off coupon so it was only $140.00 for 3 years additional coverage. With the price on Amazon less than 2 grand, this is a TV that cant be beat. I kept the box even though its bulky just in case. If the TV looks the same in a week or so I will then throw it out.