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Razorwrite
- Happy Member
posted: Sep. 2, 2008 @ 5:38a 
What about those folks who bought "Amazon Prime" under the assumption that the 30 day price guarantee was part of the "deal"? Glad I didn't sign up for "Prime" this year... I'd be ticked off. |
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wiredspider
- Shopaholic Member
posted: Sep. 2, 2008 @ 2:17p
That sucks, but I haven't ordered as much since my Prime expired and they haven't offered any good deals to renew. |
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taf
- Enthusiastic Member
posted: Sep. 2, 2008 @ 4:05p
Hello from Amazon.com. Thank you for contacting us to take advantage of our Post-Order Price Guarantee. Only orders placed before September 1, 2008 are eligible for a price difference refund under the Post-Order Price Guarantee policy. As of September 1, 2008 we are no longer offering discounts if prices change on our website after you make a purchase. Further, we appreciate the time you've taken to share your feedback with us. It's always important for us to hear how customers feel about all aspects of shopping at Amazon.com. Strong customer feedback like yours helps us continue to improve our store and the service we provide. I'll be sure to pass your message on to the appropriate department in our company for consideration. |
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evancg
- Thrifty Member
posted: Sep. 3, 2008 @ 10:51a
I used to shop at Buy.com once in awhile because occasionally they had better prices than Amazon (and GCO), but Amazon was my favorite place to shop. Prime, plus never had to worry about prices dropping right after making a purchase. Based on this, I never though to check Buy.com's price matching policy. While Buy.com will price match several online retailers, they do not offer any kind of price guarantee if their own prices drop. I never noticed this, and after many years and thousands of dollars in orders at Buy.com, could not get a measly $5 price adjustment. I realize it's not their fault I didn't read the policy, but if their biggest competitor is Amazon, I figured they'd try to have equal or better policies. I stopped shopping Buy.com and used Amazon exclusively. Now that Amazon has changed their policy, I have to seriously consider canceling Prime and my Amazon Visa. They've lowered themselves to the same level as the competition. Heck, if Amazon prices are not that much better than B&M prices (particularly since B&M often have coupons), and B&M stores offer instant gratification and a price matching policy, why bother with Amazon anymore? |
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Razorwrite
- Happy Member
posted: Sep. 3, 2008 @ 11:51a
evancg said:Heck, if Amazon prices are not that much better than B&M prices (particularly since B&M often have coupons), and B&M stores offer instant gratification and a price matching policy, why bother with Amazon anymore?
EXACTLY!!! Not only are prices at a local B&M often "better/lower" we can pick the item up & examine the item. If the product breaks we can immediately take it back. And, what has become even more of an issue to me is the problem with UPS damaging almost everything that they deliver. It's also good to purchase locally because the taxes contribute to the welfare of the community. Amazon doesn't even have to maintain a B&M presence & still they charge close to what I can usually pay locally for a similar product. |
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kurfali
- Member
posted: Sep. 5, 2008 @ 5:27a
How about everyone go to their website and email them a complaint?  CXY007 : Your posts hit my funny nerve, especially the one that started with "yea". LOL. It sounded like a little wounded puppy. LOLOL |
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jcb193
- Ancient Member
posted: Sep. 5, 2008 @ 1:35p
Well, I guess 36 disgruntled fatwalleters (whom Amazon probably doesn't make any money off of considering how much you pester their customer service and shop deals) that are upset about this will definitely affect a billion company. Why is everyone so surprised when a business changes a policy that probably loses them money? Do you think they changed this policy just to piss people off, or because their research showed it was the right thing to do. Fatwallet: The only place in america where you can work for an hour and make less than $5.00 |
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NoMoneyInMyWallet
- Cranky Member
posted: Sep. 5, 2008 @ 2:33p
jcb193 said:Fatwallet: The only place in america where you can work for an hour and make less than $5.00In reality, it's make a few hundred selling the stuff that you bought on company time. |
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inurface
- Senior Member
posted: Sep. 5, 2008 @ 10:16p
ugh, this and now nys tax collection!! |
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emk2k
- Member
posted: Sep. 5, 2008 @ 11:10p
Thanks for the FYI OP. Been buying from Amazon for years and never had a problem before. Gonna miss the price guarantee, but very few companies had it anyways ... still will be loyal Amazon customer |
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voodoomorph
- Member
posted: Sep. 6, 2008 @ 8:30a
Why don't they just apply the price difference to your account for a future order? Newegg just did this for me. A couple of days after I got the credit I spent it & a bunch more. Kept a customer happy. It's that the #1 priority in the sales business? |
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lray
- Senior Member - 2K
posted: Sep. 6, 2008 @ 12:02p
Their sensitive pricing model is the problem. The 30 day guarantee made it average out. Now we have to sit around and wait for prices, or go elsewhere. They didn't lose money by matching their own price. They just make less on a single sale, but probably more overall, which they will hopefully learn. jcb193 said:Why is everyone so surprised when a business changes a policy that probably loses them money? Do you think they changed this policy just to piss people off, or because their research showed it was the right thing to do. |
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aero1
- Ancient Member
posted: Sep. 6, 2008 @ 12:58p
I guess what cracks me up is that some of the users who modded down every Buy.com deal are now modding down rational comments like emk2k at the bottom fo the first page of this thread. eg user "donnman" modded down his reasonable comment just as user "donman" modded down all the Buy.com deals. lol |
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aero1
- Ancient Member
posted: Sep. 6, 2008 @ 1:04p
lray said:Their sensitive pricing model is the problem. The 30 day guarantee made it average out. Now we have to sit around and wait for prices, or go elsewhere.
They didn't lose money by matching their own price. They just make less on a single sale, but probably more overall, which they will hopefully learn.
jcb193 said:Why is everyone so surprised when a business changes a policy that probably loses them money? Do you think they changed this policy just to piss people off, or because their research showed it was the right thing to do. Actually they do lose money buy matching their own price. They lose the amount of the price match. Also if you have ever worked in retail you know why it is a per se loss for Amazon on the example above, but also a loss in a second way. the product you purchased 28 days ago could be purchased by Amazon for a different price. They may have paid $500 and sold it to you for $520. If their cost price went down to $450 and they relist at $470 it is a loss. Even if their cost doesn't go down they lose money on a price match to themselves. |
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Razorwrite
- Happy Member
posted: Sep. 6, 2008 @ 1:18p
I'm sure that just doing the price match is a loss in time and money for Amazon. Not doing the "PM" is just another reason to shop elsewhere... as in "locally". Eventually the ease of buying online may no longer be justifiable if the benefits of buying locally become a better deal in keeping our wallets...... "Fat". |
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newintechno
- Senior Member
posted: Sep. 6, 2008 @ 4:55p
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newintechno
- Senior Member
posted: Sep. 6, 2008 @ 5:06p
This sucks - what am I going to do with my Prime membership ? I guess I will have to visit overstockdealz.com more often now - last time I ordered Quicken 2008, they accepted my offer which was less than half of what Amazon had. Frankly though, I still do not know how Amazon make money with their Prime membership - UPS cost a lot ! They shipped my 3 grocery items using 3 different shipments, that I think the shipping cost worth more than the price of the item. Hmmm..... |
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ahlex
- Senior Member
posted: Sep. 6, 2008 @ 6:30p
Amazon's price has been known like a yo-yo (up and down faster than stock market).
Now, they drop their PO price guarantee. It means "we, as buyers, have to watch their price like watching stocks" ... |
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sideout
- Cranky Member
posted: Sep. 8, 2008 @ 7:40a
The people from FW make up a small portion of their sales. Isn't the whole point of this website is to find the best deals on products? If a website removes the ability for us to find the best deal out on the web what kind of financial impact is that really having on them?? You all have choices people. That's what is great about America. You have the right to choose along with crying in all those threads. Geez.... |
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ahlex
- Senior Member
posted: Sep. 8, 2008 @ 1:03p
sideout said:The people from FW make up a small portion of their sales. Isn't the whole point of this website is to find the best deals on products? If a website removes the ability for us to find the best deal out on the web what kind of financial impact is that really having on them?? You all have choices people. That's what is great about America. You have the right to choose along with crying in all those threads. Geez....
I don't think we're crying (because Amazon's policy change).
We may miss "the good old days" 
Knowledge is power and this website just provides that |
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