while Amazon loses money on the 30 day PM, it gains customer's willingness to buy by offering protection against price fluctuation. by taking this away, customers have an incentive to more thoroughly compare prices, knowing that an adjustment is no longer possible. Hence, they lose customers. While it may boost short term profits, its poor strategy to have your customers look elsewhere.

I love costco as a retailer but if they decided to eliminate their lax return policy which is also a PM policy, i simply wont shop there. Almost all the top retailers have decent return policies. Without one, the general consumer will come in, look at an item.. think long and hard if they really need it, if its a good deal, then leave without it.

Both Costco and REI are terrible for my wallet.. I walk through the store, if something catches my eye, more often than not, i leave with it.

This worth a shot guys.
Tell Amazon to keep its Post-Order Price Guarantee!

This came as a real shock to me. So sad, really.

First Try, by Phone:

Thank you for contacting Amazon.com This is only regards to inform you: Only orders placed before September 1, 2008 are eligible for a price difference refund under the Post-Order Price Guarantee policy. As of September 1, 2008 we are no longer offering discounts if prices change on our website after you make a purchase.

Second try, by email:

Thank you for contacting us to take advantage of our Post-Order Price Guarantee. I have reviewed our previous correspondence with you, and I offer my sincere apologies for any misunderstanding thus far I've confirmed that we now offer a greater discount on "<product name>" than at the time you placed your order. However please understand that as of September 01, 2008 we are no longer offering discounts if prices change on our website after you make a purchase. Please note that only orders placed before September 01, 2008 are eligible for a price difference refund under the Post-Order Price Guarantee policy. I am sorry if this information disappoints you. Hence as you have placed this order after on September 09, 2008, we will not be able to apply this Post-Order Price Guarantee for this order. Again, I would like to apologize for the inconvenience you have experienced and express our gratitude for the patience you've displayed thus far. If you prefer, you may return the item within 30 days of delivery for a full refund. Just visit our online Returns Center, which will guide you through the process and even give you a printable return mailing label:

kopitubruk said:This worth a shot guys.
Tell Amazon to keep its Post-Order Price Guarantee!

I just experienced this today with Amazon and was not happy at all with Amazon. I just found out that this issue has been covered on the deal discussion. It is 1116 total signatures as of today. How many more we need to make Amazon put their policy back?

same problem here. Does any one know whether other stores (CC, BBY) start doing the same thing? personally I think it is wrong business decision

fish777 said:benbencute said:kopitubruk said:This worth a shot guys.
Tell Amazon to keep its Post-Order Price Guarantee!

I just experienced this today with Amazon and was not happy at all with Amazon. I just found out that this issue has been covered on the deal discussion. It is 1116 total signatures as of today. How many more we need to make Amazon put their policy back?

As long as people still buy from them, there is no reason for them to change their policy back. The thing is probably only FWers are taking huge advantage of this price match and they are losing profits from those that took advantage of this. There are a lot other online shopping out there that don't even know about this policy and still buy stuff from Amazon.
Ask yourself, if you really need certain item as soon as possible and you notice Amazon has pretty good price, could you NOT shop at Amazon because their price guarantee policy change? I think as long as Amazon offer pretty good price, people will still shop there.

There is a difference. If I really need a product, without much thinking I used to buy from Amazon (though current price is little high, I hope to get adjusted if/when the price come down.). 50% of the times, I paid little more than average prices in the market.

But now I will shop around for the better price and buy when i find the cheaper price. Now I buy from them only when the price is cheapest.

parsimony said:I'm going to look for alternative places on the web. Maybe Buy.com, Newegg, etc. Any suggestions?

Kung Fu Panda Blu-Ray: $20.89 shipped after code DVDTALK @ Deep Discount DVD

Most retailers still offer price adjustments - usually within 14 days with just the receipt and within 90 returning the actual product.

Last Christmas 99% of my gifts were purchased from Amazon because of their price policy. Amazon realizes that most people will not go through the hassle of sending the items back just because the price has dropped.

I purchased an item, the price dropped $17 the next day and when I was refused the adjustment- I felt as though I was taken advantage of.

Item came in multiple oversized large packages - it would have cost more to send it back - so I will keep it and "eat" the price difference!

another insulting thing is that they have advertised some toys as "the lowest price of the season"

see at the bottom of the items price
http://www.Amazon.com/exec/obidos/tg/detail/-/B0002AUWKG/ref=ord_cart_shr?%5Fencoding=UTF8&m=ATVPDKIKX0DER&v=glance

but guess what, the prices drop a few days later. i called them and their rep tried to tell me that it means its the lowest price of the season "at that time", and that it does not mean the price can drop further, what the heck!!! add this to them stopping the 30 day price match and it is a very frustrating scenario

i wrote them a letter stating my concerns and hoping that they are not sacrificing their loyal customers to make a buck. lets help bring back the 30 day price gaurantee