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Heads Up: New Changes to Office Depot's InkToner Cartridge Redemption Program - New 7/1/2009 Update! in: Consumer Alerts

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judicska said:From OD FAQ:
"Is there a limit to the amount of Rewards I can get?
Yes, starting 12/07/2008 your Recycling Rewards will not exceed the amount of your total qualifying annual Office Depot purchases (Qualifying purchases exclude taxes; shipping; postage stamps; and prepaid gift, merchandise, debit, phone or services cards). Unearned Recycling Rewards will carry over from quarter to quarter and will expire at the end of the year."

That part that I bolded was added as of 4/1. It was not there previously.


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So if i purchased something for 100 using rewards credit, can i redeem 100 worth of ink cartridges for next quarter?


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Bittermelon said:So if i purchased something for 100 using rewards credit, can i redeem 100 worth of ink cartridges for next quarter?

No because using a rewards card to pay is not a "qualified form of payment" It's more like a X off Y, and you pay the difference if there is anything left.

Neither does using an OD Gift Card.


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My OD Rewards has updated to the correct amount! 99% of the "annual purchase" was made by buying AMEX and Vanilla Visa Pre-paid cards.


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In the 1st quarter, I:

* recycled 15 cartridges
* bought paper towels: $16.99 (before tax)
* bought gift card: $28.95

Reward amount is listed as: $45.17


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Mr0ffic3r said:judicska said:From OD FAQ:
"Is there a limit to the amount of Rewards I can get?
Yes, starting 12/07/2008 your Recycling Rewards will not exceed the amount of your total qualifying annual Office Depot purchases (Qualifying purchases exclude taxes; shipping; postage stamps; and prepaid gift, merchandise, debit, phone or services cards). Unearned Recycling Rewards will carry over from quarter to quarter and will expire at the end of the year."


That part that I bolded was added as of 4/1. It was not there previously.

Actually it was posted on the OD WL Website on 12/17/2008. I have a program running on my PC that constantly monitors changes on the site and them saves new revision to a PDF so I have a record of changes in case of a dispute. The terms you highlited are in the 12/17 revision PDF. Whether or not you and others bothered to check the site is another issue. Also to avoid futher confusion of the program tems as of 4/1 WL CS has now removed and specific WL ink recycling program terms from the supplemental receipts that print when you turn in carts. Those supplemenal receipt now states to refer to the OD WL website for complete program terms. IOW CYA


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cnIsfg said:Mr0ffic3r said:judicska said:From OD FAQ:
"Is there a limit to the amount of Rewards I can get?
Yes, starting 12/07/2008 your Recycling Rewards will not exceed the amount of your total qualifying annual Office Depot purchases (Qualifying purchases exclude taxes; shipping; postage stamps; and prepaid gift, merchandise, debit, phone or services cards). Unearned Recycling Rewards will carry over from quarter to quarter and will expire at the end of the year."


That part that I bolded was added as of 4/1. It was not there previously.


Actually it was posted on the OD WL Website on 12/17/2008. I have a program running on my PC that constantly monitors changes on the site and them saves new revision to a PDF so I have a record of changes in case of a dispute. The terms you highlited are in the 12/17 revision PDF. Whether or not you and others bothered to check the site is another issue. Also to avoid futher confusion of the program tems as of 4/1 WL CS has now removed and specific WL ink recycling program terms from the supplemental receipts that print when you turn in carts. Those supplemenal receipt now states to refer to the OD WL website for complete program terms. IOW CYA

You are wrong. I read the site thoroughly.

I don't know what site you have been checking, but that defintely was not there, in regards to the ink recycling section.

I remember reading that you can't get rewards for taxes; shipping; postage stamps; and prepaid gift, merchandise, debit, phone or services cards; but nothing about the fact that those are not part of your "annual purchase."


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In my rewards statement as of right now for the 1st quarter of 2009 I see a postage stamp purchase as part of "annual purchase" but not "qualifying purchase" for rewards.Come to think of it my total annual purchases were less than my ink recycling yet all recycling shows as rewards due.
I guess we will just have to see when it finally comes out. I doubt it will stay that way the next quarter. I will have to use my gift card for tax and postage and pay cash for merchandise.


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FYI heads up OD WorkLife Rewards for the 1Q 2009 are in the mail! I got mine yesterday. The amount was the same as intiially posted on the OD WL website.


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Me too! Got all mine


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Thanks for the heads up. I hope mine comes today or tomorrow just in time for Memorial Day.

Some FARs on next week's circular: OD May 24 - 30

Message edited by: Stolat on 2009-05-22 07:27:34 CDT
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Watch out with T-Shirt Factory Rebate! Ad says FAR with $30 rebate but rebate is only for $20 and no rebate on box.

Message edited by: judicska on 2009-05-22 12:10:27 CDT
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judicska said:Watch out with T-Shirt fasctory! Ad says FAR with $30 rebate but rebate is only for $20 and no rebate on box.

Nova Development rebates have been submitted online for a couple of years now so there will not be any rebate form in or on the box. All you need is the rebate code from the sticker on the box. You can also call the Nova Development rebate center at 1-800-564-9309 and they will give you the rebate code for your applicable Nova Development software purchase. Also keep in mind Nova Development rebate offers often span multiple years so if you have already done another rebate for the same Nova Development software title you are not likely going to be eligible for another. For example the current Nova Development\Office Depot T-Shirt Factory offer has been valid since last November. If you did this T-Shirt Factory rebate during the Office Depot Tax software promotion you are not eligible again.


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Got my OD card today, Great deal, just in time for the big sale.


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So now that everyone had received their second quarter checks, has anyone received their full amount without meeting the "annual purchase" requirement?


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Some people were worried about OD going out of business before the rewards could be spent. Good news, some generous folk have just contributed $350 million.


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Important change...

From OD website (emphasis theirs), prints from register too...

Q) What ink and toner cartridges qualify for the recycling program?

A) Starting 07/01/09, you can recycle ANY ink and toner cartridge - NO MATTER WHICH BRAND IT IS!


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JamesTKirk said:Important change...

From OD website (emphasis theirs), prints from register too...

Q) What ink and toner cartridges qualify for the recycling program?

A) Starting 07/01/09, you can recycle ANY ink and toner cartridge - NO MATTER WHICH BRAND IT IS!

Thanks! Great info!


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From their WorkLife rewards FAQ section:

What ink and toner cartridges qualify for the recycling program?
Starting 07/01/09, you can recycle ANY ink and toner cartridge - NO MATTER WHICH BRAND IT IS!



How many cartridges can I recycle per day and get rewarded for?
(Real old info deleted)...
From 12/07/2008 to 06/30/2009: up to 5 qualifying cartridges per day. Qualifying cartridges are HP, Dell, Lexmark™ and Office Depot® brand. Qualifying toner cartridges are HP, Brother®, Canon, Lexmark™, Dell, Samsung and Office Depot® brand.
Starting 07/01/2009: members can recycle up to 5 ink and toner cartridges per day - we'll take back any brand! Your Recycling Rewards will not exceed the amount of your total qualifying annual Office Depot purchases (Qualifying purchases exclude taxes; shipping; postage stamps; and prepaid gift, merchandise, debit, phone or services). Unearned Recycling Rewards will carry over from quarter to quarter and will expire at the end of the year. You can recycle additional cartridges but Recycling Rewards will only be issued for 5 per day.


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can someone confirmed they were able to trade in ANY ink cart? Office Depot has shown a pattern of changing their policies adhoc


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