I got this email from my trendnet antenna rebate. It was in my Junk folder. If anyone missed it be carefull cashing the checks.
Dear Valued Customer,
This is an official email from TRENDnet.
Please note that a mail-in-rebate check that was recently mailed to you by a 3rd party company, on behalf of TRENDnet, will BOUNCE if you try to cash this check. This issue came to our attention today and we are taking immediate action to ensure that you receive your mail-in-rebate refund.
Why will your mail-in-rebate check bounce?
Please note that a 3rd party rebate processing company (legally we cannot disclose the company name at this point) was contracted to issue you your mail-in-rebate check. This 3rd party company is experiencing financial difficulties and the funds provided to them, by TRENDnet, are no longer available. We apologize for any inconvenience, delay or confusion this may cause. We are doing everything in our power to rectify the situation immediately.
We are taking immediate corrective actions to change our mail-in-rebate provider to ensure that this never happens again. We are committed to ensure that you receive your refund in a timely manner and that you will have full confidence in TRENDnet running into the future.
How to get your mail-in-rebate:
Don't cash the mail-in-rebate check you have received (it will bounce) If you have not yet received the check, remember not to cash it once you do get it in the mail Make a photocopy of the check for your records Mail the original check to TRENDnet headquarters along with a printout of this email. Mail the check to: (for your reference: our headquarter address can be confirmed on our website at www.trendnet.com) TRENDnet Mail-In-Rebate Check Rectification 20675 Manhattan Place Torrance, CA 90501 USA
TRENDnet will immediately mail back to you a new check that you can cash at any time Additional Questions:
Please email rebatequestion@trendnet.com if you have any questions or concerns about the process or your mail-in-rebate check.
Rest assured that we are doing everything in our power to correct this unfortunate occurrence immediately.
This could be a big concern if rebatestatus won't be able to pay out their rebates. In a discussion here, someone also noticed that Pricegrabber $5 bonus rebates have disappeared from the Pricegrabber site since yesterday. Pricegrabber rebates are also handled by CPG/rebatestatus. Maybe it's just a coincidence, or maybe not.
roy7736 said: This could be a big concern if rebatestatus won't be able to pay out their rebates. In a discussion here, someone also noticed that Pricegrabber $5 bonus rebates have disappeared from the Pricegrabber site since yesterday. Pricegrabber rebates are also handled by CPG/rebatestatus. Maybe it's just a coincidence, or maybe not.
Blahhhhh, this means that this Black Friday if anyone is intent on getting Free or FAR stuff or any Rebate related items they'd have to do their research and make sure what the status of RebateStatus is prior to buy or risk not getting paid on their rebate.
OP should change the title of this thread to "Rebatestatus" instead of "Trendnet", since this problem is apparently not confined to just Trendnet rebates.
This thread needs to be a STICKY at the top of the HOT DEALS forum. This impacts a LOT of people, and potentially many deals currently posted and upcoming.
Friday, November 14, 2008 - 5:38 PM EST Continental Promotion seeks bankruptcy protection after layoffTampa Bay Business Journal - by Michael Hinman
Just a day after it handed out pink slips to 17 employees, CPG Marketing Inc. and Continental Promotion Group Inc. of Tampa have filed for Chapter 11 bankruptcy protection Friday.
The companies both list an Eisenhower Boulevard office as their address, and both have Daniel Granger as its chief executive. Continental Promotion lists assets of between $1 million and $10 million, and liabilities in the same range from between 200 and 999 creditors. CPG Marketing listed estimated assets of $1 million to $10 million, and liabilities of between $10 million and $50 million, with up to 50 creditors.
sun4ray
New Member
posted: Nov. 14, 2008 @ 5:45p
Got 1 also this needs to be sticky to top of hot deals
sun4ray said: Got 1 also this needs to be sticky to top of hot deals
This site is CLULESS as they locked and relocated my post about this in detail. I suggest you research on other sites to get the latest information about this, because this one is lacking !!!!!!!!!!!!!!!!!!! I am finished posting details and future deals here. I will post elsewhere.
You will lose money only monitoring this site on this.
mistycoupon said: sun4ray said: Got 1 also this needs to be sticky to top of hot deals
This site is CLULESS as they locked and relocated my post about this in detail. I suggest you research on other sites to get the latest information about this, because this one is lacking !!!!!!!!!!!!!!!!!!! I am finished posting details and future deals here. I will post elsewhere.
You will lose money only monitoring this site on this.
RELAX. The mods were correct to move this out of the Hot Deals forum. The entity offering the rebate promotion (manufacturer, distributor or retailer) is responsible for fulfillment. Other than bank fees due to bounced checks, you should still get your rebate check - eventually. Worst case, you will have to go back to the entity advertising the promotion, and/or file a claim with your credit card company.
This is not the first or last time a rebate fulfillment house has run in to difficulties - just be patient, persistent, respectful - and keep good records.
Fortunately, all of my outstanding rebates are fulfilled by other entities.
mistycoupon said: sun4ray said: Got 1 also this needs to be sticky to top of hot deals
This site is CLULESS as they locked and relocated my post about this in detail. I suggest you research on other sites to get the latest information about this, because this one is lacking !!!!!!!!!!!!!!!!!!! I am finished posting details and future deals here. I will post elsewhere.
You will lose money only monitoring this site on this.
It is interesting that you want you thread to stay in Hot Deal Forum but yor wrote "This is not a hot deal..." to start that thread.
shank said: mistycoupon said: sun4ray said: Got 1 also this needs to be sticky to top of hot deals
This site is CLULESS as they locked and relocated my post about this in detail. I suggest you research on other sites to get the latest information about this, because this one is lacking !!!!!!!!!!!!!!!!!!! I am finished posting details and future deals here. I will post elsewhere.
You will lose money only monitoring this site on this.
RELAX. The mods were correct to move this out of the Hot Deals forum. The entity offering the rebate promotion (manufacturer, distributor or retailer) is responsible for fulfillment. Other than bank fees due to bounced checks, you should still get your rebate check - eventually. Worst case, you will have to go back to the entity advertising the promotion, and/or file a claim with your credit card company.
This is not the first or last time a rebate fulfillment house has run in to difficulties - just be patient, persistent, respectful - and keep good records.
Fortunately, all of my outstanding rebates are fulfilled by other entities. Great advice but don't rely on your CC for any help on rebate related issues. However major manufacturers and retailers will stand behind their offers. Very few here will have CPG rebate exposure. I have done 1154 rebates since 11/2005 and only 6 were fulfilled through CPG. CPG biggest client was CompUSA. When they went belly up it ws only a matter of time before CPG was in big trouble.
I WOULD HAVE NEVER KNOW ABOUT THIS DEAL UNLESS I MONITORED OTHER SITES. I POSTED THE INFO HERE AND NOW THIS POST IS BURIED WHERE NOBODY CAN SEE IT. GOOD MOVE. AT 3000 + POSTS I AM FINISHED WASTING MY TIME AND ENERGY BY POSTING IN THIS RINKY DINK SITE.
MY ORIGINAL POST HAD 1178 VIEWS AND THIS POST HAD 303 VIEWS. TOTAL 1481 FOR THIS MOST IMPORTANT INFORMATION.
SD HAS 42,633 VIEWS !!!!!!!!!!!!!!!!!!!!
NOW FW, THINK REAL HARD WHAT IS WRONG WITH YOUR MODEL HERE.
SmashNGrab
Addicted Member
posted: Nov. 14, 2008 @ 8:24p
you're right. they've traded common sense and spirit of the site for blind adherence to forum classification. i'll give SD a try now.
SmashNGrab
Addicted Member
posted: Nov. 14, 2008 @ 8:35p
so let me guess what happened. they typically don't come up with the funds to pay out for rebate claims but receive them from retailers they work for. from the article, it's about $50mm. however, in an ill fated and greedy attempt to profit from holding these funds, they invested them in CDS or mortgage backed securities instead of something safe like an interest bearing account. or maybe even in the stock market or mutual funds. so depending on what they invested in, the value of funds pretty much evaporated in the course of a year or the last few weeks. now they're worth $1mm to $10mm.
SmashNGrab said: so let me guess what happened. they typically don't come up with the funds to pay out for rebate claims but receive them from retailers they work for. from the article, it's about $50mm. however, in an ill fated and greedy attempt to profit from holding these funds, they invested them in CDS or mortgage backed securities instead of something safe like an interest bearing account. or maybe even in the stock market or mutual funds. so depending on what they invested in, the value of funds pretty much evaporated in the course of a year or the last few weeks. now they're worth $1mm to $10mm.
it's that or someone ran away with the money...
It is neither. CPG like all other US rebate processors does NOT have access to client funded rebate payment accounts to use as they like. CPG ONLY process the rebates and cuts the checks from the client's rebate escrow accounts once the client funds the account for a particular rebate program. Look on ANY rebate check and you will see the checks for each manufacturer's offer(s) has their own unique account number on it. CPG cannot access the funds for their internal operating expenses or for speculative investing as you suggest. The reason CPG got into trouble is that CompUSA their largest source of continuous revenue is gone. Losing their largest customer earier this year coupled with unexpected payroll expenses over the past couple of years due to Arizona's crackdown on illegals (yes really ) forced CPG into the red.
PriceGrabber.com wants to thank you for being a loyal customer, and also say thank you for participating in our review rebate program.
We wanted to give you an update on a recent change in our rebate process that has occurred over the past few days. We have been informed that the vendor who supplies the rebates to PriceGrabber customers who have filled out a review on our site is unfortunately no longer able to process rebate requests from our customers. Although PriceGrabber has prepaid this vendor a substantial amount to more than adequately fund our review rebate program, they have informed us that they do not intend to honor checks they have previously issued to our customers.
If you are currently in possession of a rebate check issued on behalf of PriceGrabber.com, or if you receive a check of this kind within the next week, PLEASE DO NOT CASH IT. The vendor is placing stop-payments on these checks to prevent you from being penalized, but we still hope to prevent you this additional inconvenience. PriceGrabber is in the process of reissuing your rebate check directly from our own accounts. A new check to be mailed to you directly from PriceGrabber headquarters in Los Angeles, CA. No additional action will be required from you to initiate this process.
We apologize for any inconvenience this may cause you, and we appreciate you taking the time out of your busy schedule to participate in both of our programs. Your feedback is very valuable to us, and we want to ensure you receive your rebate as promised. Rest assured that PriceGrabber is also taking all appropriate actions to ensure this type of problem does not occur again.
If you have any questions or concerns, please feel free to email us at rebates@pricegrabber.com
Again, thank you for your time and understanding.
Best regards,
Darren Davis VP, Product Marketing PriceGrabber.com
Great. I've got a $15 rebate out with them for synthetic oil I purchased from Checkers. Guess I'll take it up with CSK and see where it goes from there. Can't believe the ONE time I don't use a credit card, things don't work out. I wish I could do a chargeback. Ah well, at least it's something I would have bought anyway.
I fired off an e-mail to address the issues not discussed in the correspondence from pricegrabber.com.
I understand that previously issued checks are being handled as described below. What about the previously submitted rebates that haven't shown up on the rebatestatus.com website yet or the ones that have yet to be submitted? This correspondence does not address these issues.
Please let me know how these issues will be handled.
PriceGrabber.com wants to thank you for being a loyal customer, and also say thank you for participating in our review rebate program. We wanted to give you an update on a recent change in our rebate process that has occurred over the past few days. We have been informed that the vendor who supplies the rebates to PriceGrabber customers who have filled out a review on our site is unfortunately no longer able to process rebate requests from our customers. Although PriceGrabber has prepaid this vendor a substantial amount to more than adequately fund our review rebate program, they have informed us that they do not intend to honor checks they have previously issued to our customers. If you are currently in possession of a rebate check issued on behalf of PriceGrabber.com, or if you receive a check of this kind within the next week, PLEASE DO NOT CASH IT. The vendor is placing stop-payments on these checks to prevent you from being penalized, but we still hope to prevent you this additional inconvenience. PriceGrabber is in the process of reissuing your rebate check directly from our own accounts. A new check to be mailed to you directly from PriceGrabber headquarters in Los Angeles, CA. No additional action will be required from you to initiate this process. We apologize for any inconvenience this may cause you, and we appreciate you taking the time out of your busy schedule to participate in both of our programs. Your feedback is very valuable to us, and we want to ensure you receive your rebate as promised. Rest assured that PriceGrabber is also taking all appropriate actions to ensure this type of problem does not occur again. If you have any questions or concerns, please feel free to email us at rebates@pricegrabber.com Again, thank you for your time and understanding. Best regards, Darren Davis VP, Product Marketing PriceGrabber.com
nonlnear
Member
posted: Nov. 14, 2008 @ 9:12p
What bank are their checks drawn on?
aroot
Senior Member - 1K
posted: Nov. 14, 2008 @ 9:30p
wth I've just received the 30 rebate from Antec...darn it
This communication contains important information regarding the redemption of Costco Mail-in Rebate checks dated prior to November 13, 2008.
Due to a significant business disruption at the company that processes Costco Wholesale's Mail-in Rebates, no rebate checks dated prior to November 13, 2008, should be deposited into your bank account. These checks should be redeemed at your local Costco warehouse. Mail-in rebate checks dated after November 13, 2008, are not affected by this business disruption and may be deposited or cashed at your bank, or redeemed at any Costco warehouse.
If redeeming your check at a Costco warehouse is inconvenient, you may mail the original check to: For U.S. Costco Members:
Costco Wholesale c/o APF PO Box 1015-A Grand Rapids, MN 55745 For Canadian Costco Members:
Costco Wholesale c/o APF PO Box 10668-A Thunder Bay, ON P7B 6V1
A replacement check will be issued promptly upon receipt of the original check. Please retain a copy of the original check for your records.
If you have already deposited a mail-in rebate check dated prior to November 13, 2008, it may be returned to you by your bank. If so, please bring your returned check and proof of any associated bank fee to your local Costco warehouse for full reimbursement.
If redeeming a returned check at a Costco warehouse is not convenient, you can mail the returned check and the notice of bank fees to the address above for full reimbursement.
Costco Wholesale sincerely apologizes for any inconvenience that this unfortunate situation may have caused.
Please do not reply to this email. If you have any questions, please contact our Call Center at 1-866-355-3137.
This should be stickied in Hot Deals at least temporarly. I was getting ready to deposit a 5$ pricegrabber rebate and almost did, but saw the post in Hot Deals. Would have cost me 30 bucks!
psuJC said: This should be stickied in Hot Deals at least temporarly. I was getting ready to deposit a 5$ pricegrabber rebate and almost did, but saw the post in Hot Deals. Would have cost me 30 bucks!
It was, I had it there in a post.
Buy FW deleted it. For up to date info look to SD. You won't miss anything and more informative. I am posting all my deals over there from now on. This thread has minimal views where SD has 50,000 +. FW has a problem.
When I posted at 5:00 pm above (with the link to the Bankruptcy notice) I PM'd the mods. They moved the thread from Rebate Tracking (where it was when I responded) into Deal Discussion to assist given the gravity of the situation. They said that all the mods that could approve it to go to Hot Deals were not around this weekend, so it may stay here for a couple days.
The only thing you can do is update the Quick Summary on any deal involving CPG to have the important info to help others for now.
mistycoupon said: psuJC said: This should be stickied in Hot Deals at least temporarly. I was getting ready to deposit a 5$ pricegrabber rebate and almost did, but saw the post in Hot Deals. Would have cost me 30 bucks!
It was, I had it there in a post.
Buy FW deleted it. For up to date info look to SD. You won't miss anything and more informative. I am posting all my deals over there from now on. This thread has minimal views where SD has 50,000 +. FW has a problem. The business model has a problem when viewers cannot see important subjects.
SD KEPT THIS VERY IMPORTANT INFORMATION IN THE HOT DEALS FORUM FOR ALL TO SEE UNLIKE THIS SITE THAT BURIED IT, LOL, IN THE DEAL DISCUSSION. SD HAS 50,000 VIEWS AND HAS IT HIGHLIGHTED ON THEIR FRONT PAGE !!! FW HAS A PATHETIC 1000 VIEWS BECAUSE THEY MOVED IT OUT OF HOT DEALS !!!
Look elsewhere for better info and to be updated in the future. This is the hottest news of the year and FW puts it in deal discussion. Pathetic.
Shoot... I didn't cash 3 checks from them yet and one check is pending... out $60.
boho
Addicted Member
posted: Nov. 15, 2008 @ 9:05a
This is an official email from TRENDnet.
Please note that a mail-in-rebate check that was recently mailed to you by a 3rd party company, on behalf of TRENDnet, may BOUNCE if you try to cash this check. This issue came to our attention today and we are taking immediate action to ensure that you receive your mail-in-rebate refund.
Why will your mail-in-rebate check bounce?
Please note that a 3rd party rebate processing company (legally we cannot disclose the company name at this point) was contracted to issue you your mail-in-rebate check. This 3rd party company is experiencing financial difficulties and the funds provided to them, by TRENDnet, are no longer available. We apologize for any inconvenience, delay or confusion this may cause. We are doing everything in our power to rectify the situation immediately.
TRENDnet and our valued customers are victims of this unfortunate occurrence. We are taking immediate corrective actions to change our mail-in-rebate provider to ensure that this never happens again. We are committed to ensure that you receive your refund in a timely manner and that you will have full confidence in TRENDnet running into the future.
IF YOU HAVE NOT CASHED YOUR CHECK:
How to get your mail-in-rebate:
Don't cash the mail-in-rebate check you have received (it will bounce) If you have not yet received the check, remember not to cash it once you do get it in the mail Make a photocopy of the check for your records Mail the original check to TRENDnet headquarters along with a printout of this email Mail the check to: (for your reference: our headquarter address can be confirmed on our website at www.trendnet.com)
TRENDnet Mail-In-Rebate Check Rectification 20675 Manhattan Place Torrance, CA 90501 USA
TRENDnet will immediately mail back to you a new check that you can cash at any time IF YOU HAVE CASHED YOUR CHECK:
How to get your mail-in-rebate:
Don't worry, TRENDnet will take full responsibility for refunding your rebate check amount as well as any fees charged to you by your bank Your check may not bounce Why: The 3rd party rebate processing company communicated to TRENDnet that the funds that we had provided them are no longer available. However, there is a significant chance that your check will still clear if it was already deposited. TRENDnet is taking a proactive approach in order to ensure that you will not be affected by this situation.
If the check does bounce, your bank will notify you. They will send the bounced check back to you along with a statement of additional charges that they may have levied. Make a copy of all documents for your records Send the original bounced check along with the bank statement outlining additional bank charges to TRENDnet headquarters: Mail the check to: (for your reference: our headquarter address can be confirmed on our website at www.trendnet.com)
TRENDnet Mail-In-Rebate Check Rectification 20675 Manhattan Place Torrance, CA 90501 USA
TRENDnet will immediately mail back to you a new check for the rebate amount and any additional charges Most likely, your deposited check will clear without incident. We are taking this action to ensure that everyone is aware of the situation and to ensure that you receive your rebate check and a refund for any other applicable charges Frequently Ask Questions (FAQs)
Q. What if I have already received the check deposited it and received the funds? A. If your bank has already cashed the check and you have received the funds in your account there is no need to worry, your check has been cashed accordingly.
Q. What if I cashed the check this week and have not heard from my bank? A. If you cashed the check and it has not cashed yet there may or may not be a problem. Please do not panic. Wait until your bank has advised you if it has cleared or not. If by chance it does not clear and it does bounce, your financial institute will mail the check back to you along with a statement from your bank notifying you about the insufficient funds. Upon receiving both these documents follow these instructions.
Make a copy of the letter as well as the original check. Mail the letter and the original check to: TRENDNET Attn: Mail-In-Rebate Rectification 20675 Manhattan Place Torrance CA, 90501 You will receive full reimbursement of those bank fees along with the rebate check issued by TRENDnet.
Q. What if I've received the check but haven't cashed it, is my check still valid? A. No, your check is not valid. If you have not cashed the check please:
Make a copy of the original check. Mail the check to: TRENDNET Attn: Mail-In-Rebate Rectification 20675 Manhattan Place Torrance CA, 90501
Upon receiving your check it will take 2-4 weeks to process and TRENDnet will issue you a check directly.
Q. What if I have already received the check deposited it and received the funds? A. If your bank has already cashed the check and you have received the funds in your account there is no need to worry, your check has been cashed accordingly.
Q. What if I cashed the check this week and have not heard from my bank? A. If you cashed the check and it has not cashed yet there may or may not be a problem. Please do not panic. Wait until your bank has advised you if it has cleared or not. If by chance it does not clear and it does bounce, your financial institute will mail the check back to you along with a statement from your bank notifying you about the insufficient funds. Upon receiving both these documents follow these instructions.
Make a copy of the letter as well as the original check. Mail the letter and the original check to: TRENDNET Attn: Mail-In-Rebate Rectification 20675 Manhattan Place Torrance CA, 90501
You will receive full reimbursement of any bank fees along with the rebate check issued by TRENDnet.
Q. What if I've received the check but haven't cashed it, is my check still valid? A. No, your check is not valid. If you have not cashed the check please:
Make a copy of the original check. Mail the original check to: TRENDNET Attn: Mail-In-Rebate Rectification 20675 Manhattan Place Torrance CA, 90501
Upon receiving your check it will take 2-4 weeks to process and TRENDnet will issue you a check directly.
Q. What if I have not received my check yet? A. If you haven't received a check yet and receive one from the rebate company and not directly from TRENDnet please:
Make a copy of the original check. Mail the original check to: TRENDNET Attn: Mail-In-Rebate Rectification 20675 Manhattan Place Torrance CA, 90501
Upon receiving your check it will take 2-4 weeks to process and TRENDnet will issue you a check directly. If you don't receive one within another 3-4 weeks please contact TRENDnet.
Q. Can TRENDnet send me a rebate check before I send mine in? A. We cannot send you a rebate check without receiving the original check until we receive the original. TRENDnet has no way of knowing if you have already cashed it or not without the evidence in our possession.
Q. What if my bank doesn't send me back the original check? A. If you bank doesn't send back the original please send a copy of bank document indicating there was insufficient fund for the rebate check. We will also need a copy of the rebate check that you made before depositing into your bank account. If you did not make a copy of the original rebate check, you must contact your financial institution to provide one (copy or original) to you. Please send both documents to:
TRENDNET Attn: Mail-In-Rebate Rectification 20675 Manhattan Place Torrance CA, 90501
Q. What if I have moved and I still haven't received my check? A. If you have recently moved and have not received your check please advise your local post office of the move if you have not done so already. If you have please allow delivery of the check and make a photo copy for yourself and send back the original to TRENDnet.
Additional Questions:
Please email rebatequestion@trendnet.com or visit www.trendnet.com/rebatequestion if you have any questions or concerns about the process or your mail-in-rebate check.
Rest assured that we are doing everything in our power to correct this unfortunate occurrence immediately.
I don't think there's a need for concern here if your rebates are with reputable retailers and manufacturers. They will make good on these checks and the fees associated with them.
Having said that, I don't have any outstanding right now, but I feel your pain.
NameChanged001
Senior Member
posted: Nov. 15, 2008 @ 1:57p
another reason why i do not partake in MIR's. they are farkin worthless. nuff said
Send an Email to Trendnet mentioning the issue. Email ID: info@trendnet.com
(Well, that is what I did. See the posting above)
nadimuthug said: Hi,
This is gowthaman Nadimuthu, i bought the Trendnet wireless router with the mail-in-rebate of $25 and i got the check also, while i put it for collection the amount, the bank people stop the payment and also detect $7 from my account for the check bounce , i want to know how to contact Trendnet and how can i get the mail-in-rebate amount with the $7 check bouncing fee, please reply to me and also let me know haw can i contact the customer care
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