CPG / rebatestatus.com has gone bankrupt ...

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Stolen from SD: (Yes I know it's not a deal, but it's probably of interest to most of us)

You may have already read or heard, that there is a problem with a relatively large rebate processor, known as Continental Promotion Group, Inc (further CPG) who has filed for bankruptcy today.

Who is affected?

The easiest way to see if you are affected, is to check copies of rebate materials you have submitted recently, which have not yet been fulfilled. You keep copies, right? Take a look at the destination address. The department and name of the recepient will vary depending on the brand of the product that carried the rebate, but the address will most likely have the following in it:

P.O. Box 52900
Phoenix, AZ 85072-2900

CPG main website for checking upon your rebate is www.rebatestatus.com. If you see this site as point of contact on the rebate, you may be affected.

If you do not have a site or address listed on the rebate form, you may use the known phone numbers below to figure out if you may be affected:

877-776-1280 (Antec rebates)
877-776-2676 (XFX rebates)
866-678-7025 (Acronis rebates)
866-533-6885 (AVG Rebates)
888-864-6781 (Canon rebates)
866-533-6880 (Logitech rebates)
866-256-9991 (Smith Micro rebates)
877-776-4631 (TRENDNet rebates)

Last, but not least, the following companies are known to have used CPG as their rebate processor in the recent months. This is not a full list of the companies which have used CPG as their rebate clearing house:

Acronis Software
ACTIVSION
Advance Auto Parts
Antec
AVG
Bed Bath & Beyond
BIC Corporations US - Shaver Division
BFG
Bridgevine
Canon
Citibank
costco
Fujitsu
Home Depot
Logitech
Motorola (Surfboard cable modems)
Natures Earth Products
Nero
Panda Distribution
Pandigital
PC Tools
PriceGrabber
Rosewill (Newegg house brand)
Samsung
Smith Micro Software
Tabletops Unlimited
TrendNET
Westinghouse
XFX
ZeroTherm
Zyxel

If the company is not linked above, you may still have purchased something affected by the bankruptcy. Make sure you double check all/most of your recently submitted and unfulfilled rebates.

I think I am affected, what should I do?

First and foremost, if you have recently received the check, and have not cashed it yet, DO NOT CASH IT. The check will bounce, and you will probably be hit with a non-sufficient funds (NSF) fee [varies by bank]. If you have deposited it, it may be worth your time to call your bank, and see if they have attempted to collect on it, and if so - see if they can reverse the attempt. Most banks will work with proactive customers like you, and you may get brownie points for that.

If you have recently made a purchase which had a rebate that was going to CPG, and have not yet submitted - DO NOT SUBMIT IT. Instead, contact the place of purchase, and request a return authorization, since you will no longer be able to get the item at the advertised price.

Do not try to contact the rebate processor using any of the known phone numbers. Chances are, it won’t help you, and you probably won’t even get an answer.

Keep copies of every rebates you have - do not assume they are a lost cause just yet. As time progresses, there may be alternative solutions available which may allow you to collect your rebate(s).

Companies that have taken action and informed their customers so far
TRENDNet
PriceGrabber
Costco

What’s next?

Heading into the weekend, do not expect much news to be posted over that time, as most manufacturers will not be available.

Realize, that chances are that manufacturers themselves may have lost a portion (or all) of their rebate resources with this bankruptcy, as rebate companies usually take advance payments for certain services they provide

Edit by Moderator: Thank you for participating in the forums. However, this topic has been covered in a recent post Here.

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