inda said:Never heard of them before. Domain is new and cloaked, can't be good or a real company.Not necessarily, many legit companies outsource the process of putting up a web site.
OP, did you receive a grocery certificate? The site just seems like a way to give gift cards so the recipient has to jump through hoops to claim it. If you are looking at buying these certificates as incentives for others, I would think twice about it, seems like a PITA for the recipient.
jayK said:inda said:Never heard of them before. Domain is new and cloaked, can't be good or a real company.Not necessarily, many legit companies outsource the process of putting up a web site.
OP, did you receive a grocery certificate? The site just seems like a way to give gift cards so the recipient has to jump through hoops to claim it. If you are looking at buying these certificates as incentives for others, I would think twice about it, seems like a PITA for the recipient.
I did recieve a cert and before I went through the 'hassle' just wanted to get any opinions.
I guess its not too hard to mail and envelope and find out...
jasondeggleston said:jayK said:inda said:Never heard of them before. Domain is new and cloaked, can't be good or a real company.Not necessarily, many legit companies outsource the process of putting up a web site.
OP, did you receive a grocery certificate? The site just seems like a way to give gift cards so the recipient has to jump through hoops to claim it. If you are looking at buying these certificates as incentives for others, I would think twice about it, seems like a PITA for the recipient.
I did recieve a cert and before I went through the 'hassle' just wanted to get any opinions.
I guess its not too hard to mail and envelope and find out...
I sent in my first grocery certificate end of Feb and haven't seen anything. Sent a online message last weeek and haven't heard anything. I'll send another round of receipts today but I have little hope of this panning out. I'll post if I hear or get anything. Post if you get anything.
I just got one myself for 25.00 a month to total 500.00 they asked all kinds of info and I left them blank when I registered. Mine starts in April mine was from when I bought a new bed last week. good luck to us , it's worth a try..
I started in January, I replaced my windshield and received a certificate for $300. I am supposed to send in my receipts from my groceries monthly, which I have for the last 3 months, and they are supposed to get a $25 gift card monthly. I have not received anything yet. I emailed them, through their website and received no answer. I went to the Better Business Bureau, and have obtained their phone number, which I will call today, if you guys want the number, it is 480-786-5478. See what happens.
Message edited by: Juniorirrific on 2009-04-02 08:55:45 CDT
I got an email back the end of March in reply to my questions about when the card would show up(below). So far I have sent Feb and Mar...skipping April. Probably right around 9 weeks from first round and still nothing and I never have gotten confirmation emails.
Dear Customer, We are currently in the process of redeeming claims for the month of February. The time of arrival is 8-12 weeks. This time frame is from when the mail is postmarked to when you will receive your gift card. Thank you and have a great day! Sincerely, Your Friendly Claim Your Groceries Team
I have sent in the receipts and cupons for Feb., March, and April. I've gotten email that they have received these each time and are going to process them. I have yet to get the first gift card though. If this is a scam, I intend to bring a lot of attention to it and to any retailer that uses this as a sale incentive. All the hoops to jump through and still no gift cards . . . that's wrong!
This is either a scam or a terribly run business. I've been sending in receipts for four months and haven't received a thing. I did get a response to my e-mail:
"Sorry for the delay it looks like we received your January claims and they have been redeemed as valid. You should be expecting your January gift card within the next week or so."
That was March 20 and I still haven't received a thing.
"I apologize for the inconvenience, it appears that you have been placed on a report to have your January 2009 gift card shipped out within the next couple of weeks directly from our office in Mesa, Arizona.
"We’re sorry for the inconvenience. It looks as if your February redemption has not been received. We can accommodate you by adding an additional month to the end of your redemption. If this is something that you would like to pursue please let us know. Also, if you have copies of your February redemption that you sent in, you may send it to our location or via fax at 480-406-6525."
So they claim again that the card's about to go in the mail, and they somehow seem to have lost my February receipts (which, by their own rules, means that it will be months before I receive a second gist card even if the first gift card does appear).
This looks like a scam. Like the last poster said, I'm going after the company that game me this "promotion," too!
Hi - Found this forum when I was searching to see if anyone had received grocery gift cards from claimyourgroceries.com
I called the number I found on this forum and they gave me a different telephone number. It is 480-455-5192. It is their customer service hotline number and the girl I talked with needed my passcode on my voucher to look up my account so be sure you have yours ready when you call. She checked my account, asked me if I received any gift cards yet and I told her that's why I was calling. She said she would tell her supervisor to mail my gift cards for Jan & Feb. March and April are still being processed. She said it would take about a week to get them - she verified my address. So let's see what happens. I urge people to call the number yourselves and find out your status. I sent my first receipts to them the second week of January and I think it is ridiculous to wait this long. Good Luck! If I remember, I will post if and when I receive mine.
I have 3 $500.00 certificates. 2 were from buying a Mitsubishi TV and the 3rd was from the store promotion itself. I finally had to call. Turns out you need to be careful. Some of the certificates have a must register by date, use that one first, whereas the others have NO expiration date according to customer service. Interesting, because the store told me to use their cert last, and I just noticed that had I done that, I would have lost out because you can only register one cert at a time and can only register the second when the first one is used up. I am glad I made the error in not listening to what the store told me.
I have 2 $500 certificates. I sent in my first set of receipts in February. I have an email saying that those were received and I'd get the gift card in 4-8 weeks from February 24th. I'm starting to lose hope on whether or not I'll get anything. I may go talk Ashley Furniture because I received the certificates for purchasing furniture through them.
You can see the company's profile here: http://central-northern-western-arizona.bbb.org/WWWRoot/Report.aspx?site=30&bbb=1126&firm=1000001718
They are not a BBB member, and apparently the BBB has received many complaints about them. They have a C- rating. If you can't find enough complaints about claimyourgroceries.com try searching for one of the other domains.
Also important is that they recently changed their address. I found that out from an email they sent me. New address is:
827 W. Grove Ste. 100 Mesa, Arizona 85210
Old address I had was: 1839 S. Alma School Rd., Suite 200 Mesa, AZ 85210
I found this forum and I am at a my wits end about the whole thing I have been sending reciepts since January and all I recieve are emails saying they recieved my voucher and it will be processed but nothing has happened and it is May. Does anyone have any good news about this company?
same for me, sent them in since February. I get their 'we have received and processed your receipts' response but no gift card yet. If this is really a scam is there anywhere else we can post it online to draw attention and save others the time and trouble? Like others, I will also call the office of the furniture store "Legacy Rooms Express" to register my disappointment.
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