Anybody used claimyourgroceries.com?

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Anybody used www.claimyourgroceries.com?

I am looking to get some feedback on any catch that is involved? What should I look out for?



Never heard of them before. Domain is new and cloaked, can't be good or a real company.


Registrant:
Domains by Proxy, Inc.
DomainsByProxy.com
15111 N. Hayden Rd., Ste 160, PMB 353
Scottsdale, Arizona 85260
United States

Domain Name: CLAIMYOURGROCERIES.COM
Created on: 08-Oct-08
Expires on: 08-Oct-09
Last Updated on: 29-Oct-08


inda said: Never heard of them before. Domain is new and cloaked, can't be good or a real company.Not necessarily, many legit companies outsource the process of putting up a web site.

OP, did you receive a grocery certificate? The site just seems like a way to give gift cards so the recipient has to jump through hoops to claim it. If you are looking at buying these certificates as incentives for others, I would think twice about it, seems like a PITA for the recipient.


jayK said: inda said: Never heard of them before. Domain is new and cloaked, can't be good or a real company.Not necessarily, many legit companies outsource the process of putting up a web site.

OP, did you receive a grocery certificate? The site just seems like a way to give gift cards so the recipient has to jump through hoops to claim it. If you are looking at buying these certificates as incentives for others, I would think twice about it, seems like a PITA for the recipient.


I did recieve a cert and before I went through the 'hassle' just wanted to get any opinions.

I guess its not too hard to mail and envelope and find out...


jasondeggleston said: jayK said: inda said: Never heard of them before. Domain is new and cloaked, can't be good or a real company.Not necessarily, many legit companies outsource the process of putting up a web site.

OP, did you receive a grocery certificate? The site just seems like a way to give gift cards so the recipient has to jump through hoops to claim it. If you are looking at buying these certificates as incentives for others, I would think twice about it, seems like a PITA for the recipient.



I did recieve a cert and before I went through the 'hassle' just wanted to get any opinions.

I guess its not too hard to mail and envelope and find out...

I sent in my first grocery certificate end of Feb and haven't seen anything. Sent a online message last weeek and haven't heard anything. I'll send another round of receipts today but I have little hope of this panning out. I'll post if I hear or get anything. Post if you get anything.


I just got one myself for 25.00 a month to total 500.00 they asked all kinds of info and I left them blank when I registered. Mine starts in April mine was from when I bought a new bed last week. good luck to us , it's worth a try..


I started in January, I replaced my windshield and received a certificate for $300. I am supposed to send in my receipts from my groceries monthly, which I have for the last 3 months, and they are supposed to get a $25 gift card monthly. I have not received anything yet. I emailed them, through their website and received no answer. I went to the Better Business Bureau, and have obtained their phone number, which I will call today, if you guys want the number, it is 480-786-5478. See what happens.


I got an email back the end of March in reply to my questions about when the card would show up(below). So far I have sent Feb and Mar...skipping April. Probably right around 9 weeks from first round and still nothing and I never have gotten confirmation emails.

Dear Customer,
We are currently in the process of redeeming claims for the month of February. The time of arrival is 8-12 weeks. This time frame is from when the mail is postmarked to when you will receive your gift card. Thank you and have a great day!
Sincerely,
Your Friendly Claim Your Groceries Team


They are not Accredited by BBB.


I have sent in the receipts and cupons for Feb., March, and April. I've gotten email that they have received these each time and are going to process them. I have yet to get the first gift card though. If this is a scam, I intend to bring a lot of attention to it and to any retailer that uses this as a sale incentive. All the hoops to jump through and still no gift cards . . . that's wrong!


This is either a scam or a terribly run business. I've been sending in receipts for four months and haven't received a thing. I did get a response to my e-mail:

"Sorry for the delay it looks like we received your January claims and they have been redeemed as valid. You should be expecting your January gift card within the next week or so."

That was March 20 and I still haven't received a thing.


Another update. Today I received this e-mail:

"I apologize for the inconvenience, it appears that you have been placed on a report to have your January 2009 gift card shipped out within the next couple of weeks directly from our office in Mesa, Arizona.

"We’re sorry for the inconvenience. It looks as if your February redemption has not been received. We can accommodate you by adding an additional month to the end of your redemption. If this is something that you would like to pursue please let us know. Also, if you have copies of your February redemption that you sent in, you may send it to our location or via fax at 480-406-6525."

So they claim again that the card's about to go in the mail, and they somehow seem to have lost my February receipts (which, by their own rules, means that it will be months before I receive a second gist card even if the first gift card does appear).

This looks like a scam. Like the last poster said, I'm going after the company that game me this "promotion," too!


Hi - Found this forum when I was searching to see if anyone had received grocery gift cards from claimyourgroceries.com

I called the number I found on this forum and they gave me a different telephone number. It is 480-455-5192. It is their customer service hotline number and the girl I talked with needed my passcode on my voucher to look up my account so be sure you have yours ready when you call. She checked my account, asked me if I received any gift cards yet and I told her that's why I was calling. She said she would tell her supervisor to mail my gift cards for Jan & Feb. March and April are still being processed. She said it would take about a week to get them - she verified my address. So let's see what happens. I urge people to call the number yourselves and find out your status. I sent my first receipts to them the second week of January and I think it is ridiculous to wait this long. Good Luck! If I remember, I will post if and when I receive mine.


new customer service phone number 1.480.455.5192


Sorry, I see that you had the phone. I called as well and pretty much heard the same story. I guess we'll wait and see!?


I have 3 $500.00 certificates. 2 were from buying a Mitsubishi TV and the 3rd was from the store promotion itself. I finally had to call. Turns out you need to be careful. Some of the certificates have a must register by date, use that one first, whereas the others have NO expiration date according to customer service. Interesting, because the store told me to use their cert last, and I just noticed that had I done that, I would have lost out because you can only register one cert at a time and can only register the second when the first one is used up. I am glad I made the error in not listening to what the store told me.


I have 2 $500 certificates. I sent in my first set of receipts in February. I have an email saying that those were received and I'd get the gift card in 4-8 weeks from February 24th. I'm starting to lose hope on whether or not I'll get anything. I may go talk Ashley Furniture because I received the certificates for purchasing furniture through them.

You can see the company's profile here:
http://central-northern-western-arizona.bbb.org/WWWRoot/Report.aspx?site=30&bbb=1126&firm=1000001718

They are not a BBB member, and apparently the BBB has received many complaints about them. They have a C- rating. If you can't find enough complaints about claimyourgroceries.com try searching for one of the other domains.

Also important is that they recently changed their address. I found that out from an email they sent me. New address is:

827 W. Grove Ste. 100
Mesa, Arizona 85210

Old address I had was:
1839 S. Alma School Rd., Suite 200
Mesa, AZ 85210


I found this forum and I am at a my wits end about the whole thing I have been sending reciepts since January and all I recieve are emails saying they recieved my voucher and it will be processed but nothing has happened and it is May. Does anyone have any good news about this company?


same for me, sent them in since February. I get their 'we have received and processed your receipts' response but no gift card yet. If this is really a scam is there anywhere else we can post it online to draw attention and save others the time and trouble? Like others, I will also call the office of the furniture store "Legacy Rooms Express" to register my disappointment.


I have also been sending in receipts since February. I always get an email indicating that my receipts were received and the gift cards are in the mail. Nothing received to date. I am going to try calling them today. I doubt we will ever receive anything since we know many of us have sent in the required paperwork and have received nothing.


Face it you all have been had !!!! Sorry for the BAD news !!!!!!!!!!!


I just got done calling the customer service line. I sent in my April receipts and asked when I would be receiving my $25 gift card. I was told it takes 10 to 12 weeks to receive each card. Seems like a lot of time to wait for a lousy $25 gift card.


I called the customer service department today and was told that it takes 10 to 12 weeks to receive each $25 gift card for claimyourgroceries.com. Seems like a really long wait for a lousy $25 gift card.


I called the customer service department today and was told that it takes 10 to 12 weeks to receive each $25 gift card for claimyourgroceries.com. Seems like a really long wait for a lousy $25 gift card.


Ok so I checked my mail today hoping to get my giftcard and I got it. I really can't believe I actually got it. I called to complain on Monday and they said if I didn't recieve it by Friday to call. So I guess if any of you are still waiting, call and complain!!! That's how I got mine. Good Luck..


Ok so I checked my mail today hoping to get my giftcard and I got it. I really can't believe I actually got it. I called to complain on Monday and they said if I didn't recieve it by Friday to call. So I guess if any of you are still waiting, call and complain!!! That's how I got mine. Good Luck..



We also received our $500 "free groceries" voucher from Legacy Rooms Express and have been waiting since January to get one of these cards. We have complained, in writing, to the furniture store corporate office last month - they left us a message on our voice mail that we would receive our January & February gift cards "within a week" - but of course, we have received nothing. We filed a complaint with the Arizona Attorney General (Consumer Affairs) and also with the Better Bus Bureau in Arizona. Both complaints can be filed online and I recommend that everyone who is having this experience with claimyourgroceries.com or other companies that are run by BBZ Resource Management, file complaints also. No one is regulating these kinds of companies - and our lovely furniture stores and car dealerships that give out these vouchers pay 2 - 4 cents on the dollar for them, if that. I feel really cheated. We bought a TV last year and the ONLY reason we bought it was because Mitsubishi was offering us free gas and the furniture store offered us free groceries. Well, the first .com gas voucher company is now being investigated for fraud by the Florida Attorney General, so we never got any gas cards. Then Mitsubishi sent us info and a new voucher for claimyourgas.com - but unfortunately, this new one is the same as claimyourgroceries.com and we aren't getting any gift cards from them. If you know business law, you should know that you CAN file a small claims suit against the company that gave you the "free groceries" (or gas). If you relied on their promise to purchase something and then they do not stand by their promise, it hurt you financially. It's called "promissory estoppel" (legal term). The way I see it, Legacy Rooms Express and Mitsubishi owe us $1,100 - that's what we expected in return for our puchase and they haven't complied with their end of the bargain - and that's fraud, plain and simple. As David Horowitz would say: FIGHT BACK, AMERICA! Don't let anyone - ANYONE - rip you off.


Thanks to all the above postings. I was just about to get one of these certificates on eBay for $50 and wanted to read few reviews about them. So i googled and landed up here to realize i was SAVED from making a big blunder. It is not only the money but also the effort and time when wasted makes us more frustrated. Also please post if there is any good news about them. I will also pass the information in forums i know of so that others also can be saved.


This is an update. We filed a Better Bus Bureau complaint on the 14th and claimyourgroceries.com called us this morning to say that our THREE gift cards they owe us would be mailed tomorrow. So filing with the BBB seems to get immediate results, whereas emails to them have gone unresolved since March. I will post again when - and if - I actually receive the three gift cards.


Another update. Got an email today from some new company called incentiveinternational.com The BBB has no rating or listing for this company. They have a brand-spankin' new website. Apparently, instead of getting gift cards from our specific store, they are now sending everyone VISA gift cards that have to be activated with a pin number. They emailed us the pin number. Also, apparently when you call to activate your card, they try to sell you other things. They are targeting business to advertise with them for this service. They also will be mailing the gift cards in an envelope full of more advertising and they are targeting business to buy into that, too. Their new website claims to have "counsel on site" - so they have house attorneys to make certain they are complying with the law when they do what they do - or don't do. I'll see what happens, if I get the cards, and how difficult it is to activate them and then use them. Still don't know if everything I've gone through with this program has been worth it. It doesn't seem that we will ever get the $500 "free" groceries we were promised.


Anybody else have any luck w/ receiving their cards recently? Also, anybody know any other sites ran by these people? So far I have:

claimyourgroceries.com
claimyourgas.com
claimyourmerchandise.com

Like many here, was considering doing this but looks like it might be too much of a headache.


Update: Finally received 2 Visa gift cards today for $25 each. These are from Jan & Feb grocery receipts. The letter claims they are replacement cards so I don't know what happened to any original cards they sent. When I went to activate them, the activation code (which is the last 4 digits of my phone number) would not be accepted. So I called the customer service number and they said since they are replacement cards, my name is not shown on the card and they gave me a special 4 digit number to activate them. It worked.

So now the real test will be when I try to buy something. My letter says something about gas cards and these are supposed to be for groceries. When I asked them about that, they said that due to the economy, they made them as Visa gift cards so they could be used for anything. Now that was nice!

This is a pain in the butt to monitor everything, but I am really determined I am going to get my full $500 worth.


I received three VISA gift cards today in the mail for $25 each - that was for Jan. Feb. & March grocery receipts. We used Costco as our store of choice but we can't used these VISA cards at Costco in the store OR for gas.The cards have to be used as "credit" cards and Costco doesn't accept credit cards. I have to try to use them somewhere else. I do shop at other grocery stores because we only go to Costco once a month - so if the VISA gift cards work at the other stores, then I'll accept that. However, since claimyourgroceries.com advertises this program as a "loyalty" program and they make you pick a specific store to use, they SHOULD supply gift cards that can be spent at the store of your choice. Not much loyalty involved in sending in receipts for Costco but having to spend the gift cards elsewhere. I'm still leary about how this will work and it was SUCH a hassle to get this far - but I did get $75 from them - finally - so I'll give it a chance. Good luck to anyone using this program. Oh - someone asked about what other names this company is using: the blanket company is BBZ Resource Management and their NEW name is now incentiveinternational.com


After months of hassle I finally received one $25 card. Oddly enough, it was a fuel credit card and the activation code didn't work. It was supposed to be my phone number that they had on file. After more complaints they sent me a few activation codes to try. They also claimed that there were TWO credit cards in the envelope, not one, thus they didn't owe me one from January. The letter in the envelope was also strange: "Here's is your replacement fuel card."

After more complaints, they said my next card was in the mail and would be there in two days. A week later, they said there was a mistake and it would be two more weeks. Oddly enough they sent me the exact same "Whoops, we made a mistake...it will be two more weeks" e-mail that the had send me the month before!


We just purchased a bedroom set from Beck's in Sacramento today. We also received $600 credit with claimyourgroceries.com. I figured it'd be a jump through hoops kind of rebate, but it sounds like ultimately, you will get your gift card. Although I haven't read if anyone had trouble spending them? Also, who knows where this company will be in 2 years (length of my credit). Any tips and suggestions for starting out using this program? Also, on Beck's info packet, it says to print the vouchers off of valuebuzz.com. My McAfee Siteadvisor doesn't have that site as a green site (it's not red either, so not necessarily unsafe). Thanks!


update: I got an email from "Nadine" telling me that my February card was put in the mail on May 13th. It is June 1st now and I have received nothing. Anyone else with updates? Anybody ever got the $25? This whole thing sort of takes on a class-action thing in my mind.


We were able to spend our VISA gift cards at Vons and Stater Bros with no problems, so the cards do work. I was emailed a pin # by Brittney Milan from IncentiveInternational.com in order to activate the cards before using. I didn't have the problems that other people are having as far as pin numbers not working..etc. but remember, I filed a complaint with the Better Business Bureau so they were actually responding to that complaint, not to my personal requests. We have a gas voucher for $600, too - same company - so we are now sending in gas AND grocery receipts to them. My husband and I don't think we will see the full $1,100 from both programs...but the stores/companies who issued us the vouchers will hopefully be held liable for the balance we didn't get. Another battle to be fought for another day. I am not familiar with Beck's Furniture but have not heard of printing vouchers on Valuebuzz. We registered our original voucher on the website claimyourgroceries.com and printed our vouchers from there - same with the claimyourgas.com program, though the latter only lets us print out one voucher at a time.


I'm still waiting for my 1st $25 card from February which I submitted the 2nd week of February. I call the phone # as noted from previous post and was told the card was sent to me 5/20. HMMM?? Never got it. She said she would sent a replacement one. I paid $90 for this voucher on eBay. I'm hoping to get 4 cards and I'm leaving this stupid program.


Skipping 74 Messages...

morethanaconsumer said: And now they went bankrupt??? Filed Chapter 11?? This doesn't really sound like a coincidence. Get thousands of people to purchase these certificates and then File Chapter 11. How does businesses get away with this? B/c the regular working person doesn't have deep enough pockets to take them to court.That's how Donald Trump made his money.




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