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WARNING - PayPal Policy Change in: Consumer Alerts

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I logged in to my paypal today to find that five automated payments sent to me have been reduced from a new PayPal fee. They've made a policy change where all services and small sales from personal accounts will be converted to a commercial transaction. I've been making intervals of $5 every day with no fees, and now $0.45 is being taken from each transaction. There was no notification of this policy change until I checked the payment details on PayPal. PayPal has changed their main interface and removed the 'Fees' column, but only shows our Gross amount on home page. You don't know how much the fees actually charge you until you view the transaction details, so there's your heads up. No notification of policy change whatsoever, no columns to show fees and net amount on account overview page. No notification of our Net Amount or Fees on the emails. Feels like they are trying to scam us..

 

(1) Effective June 3, 2009 you may not use PayPal service for activities that “involve the sales of products or services identified by government agencies to have a high likelihood of being fraudulent”. Not sure what that means? Neither am I and neither is the PayPal representative I spoke with today. PayPal informed me that they cannot answer any questions about policy updates unless they are submitted by email. So, if you want some details you will have to email PayPal. (2) Personal PayPal accounts, where all payments except those funded by credit card, are free for the receiver. However, beginning June 3, 2009, personal PayPal accounts will no longer going to be available for use by anyone who sales goods or services no matter the amount. If you sell a $1 item then you must convert your personal PayPal account to a commercial account and pay fees on all transactions no matter the funding source used. This is a major change and many very small or part-time online sellers won’t see this one coming.


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Why are you having $5 daily payments send to you if you are a personal use accountholder?


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I offer personal services like a subscription to my forum :\


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Very shady on their part I'd say..


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Ustas said:Very shady on their part I'd say..

PayPal is shady period.


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tinkleondabeach said:I offer personal services like a subscription to my forum :
Not that I'm defending PayPal, but that sounds like commercial rather than personal use.


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chuckster said:
Not that I'm defending PayPal, but that sounds like commercial rather than personal use.

I agree. The OP is basically clueless. The OP neglected to keep up with pending PayPal policy changes. Exactly how is that PayPal's fault? While most here will agree PayPal's fees and policies are not exactly fair they are ALWAYS clearly posted on PayPal's site and any pending PayPal policy changes are ALWAYS posted with adequate notice before they go into effect. For example despite the OP's FALSE statments PayPal DID post this upcomming change along with a DETAILED fee structure of the new fees WAY back in March with a effective date of 6/3. Just becuase the OP neglected to familiarize with upcoming PayPal change does not make it scam.
Is the new policy change fair? Maybe not? Is it a scam Absolutely not! To my knowledge PayPal does not have a fairness policy. However, one thing I do know is that every PayPal account has a link to upcoming Paypal policy updates right on the My Account Overview page. In addition, PayPal offers a notification preference option in your profile settings that allows you to select if you want to receive emails concerning ALL Policy Change Notices.

Beginning June 3, 2009 PayPal user agreement is being amended as follows:

1. Section 4.2 of the user agreement will read as follows:

“4.2 Receiving Payments for Commercial Transactions and Personal Transactions.
a. Fees depend on whether you are making a commercial transaction or a personal transaction. A commercial transaction involves buying and selling goods or services, and payments received when you send a “request money” using PayPal. A personal transaction involves sending money to and receiving money from friends and family without making a purchase.

b. If you are selling goods or services, you may not ask the buyer to send you a personal payment for the purchase. If you do so, PayPal may remove your ability to accept personal payments.”

2. Section 8 of the user agreement will read as follows:

8. Fees. All fees are in U.S. Dollars unless otherwise stated.

Fees depend on whether you are making a commercial transaction or a personal transaction. A commercial transaction involves buying and selling goods or services, and payments received when you send a “request money” using PayPal. A personal transaction involves sending money to and receiving money from friends and family without making a purchase.

Personal Transactions. Fees depend on the payment source that the sender selects. The amount of the fee will be shown at the time the payment is sent. The Fee is paid by either the sender or the recipient. The sender decides who pays

Domestic Personal Transactions - U.S. sender and recipient.

Payment Fully Funded by PayPal Balance or Bank Payment Fully or Partially Funded by PayPal Credit, Debit Card, or Credit Card
Sending / Receiving Free 2.9% + Fixed Fee (see below)

International Personal Transactions - The sender or recipient is outside the U.S.

Payment fully funded by PayPal Balance or Bank Payment fully or partially funded by PayPal Credit, Debit Card, or Credit Card
Sending / Receiving This fee is based on the country of the recipient.

Recipient’s Country:

Australia 1%

Canada 1%

China 0%

Germany 2%

Hong Kong 0%

Singapore 0%

Taiwan 0%

U.S 1%

Elsewhere 0.5%
This fee is based on the country of the recipient.

Recipient’s Country:

Australia 3.4% + Fixed Fee (see below)

Canada 3.9% + Fixed Fee

China 0.0% + Fixed Fee

Germany 3.9% + Fixed Fee

Hong Kong 3.4% + Fixed Fee

Singapore 3.4% + Fixed Fee

Taiwan 3.4% + Fixed Fee

U.S. 3.9% + Fixed Fee

Elsewhere 3.9% + Fixed Fee


Commercial Transactions

Domestic - Commercial Transactions - U.S. sender and recipient

Sending (Buying) Free
Receiving (Selling) Standard rate:
2.9% + Fixed Fee (see below)

Merchant rate (requires one-time application, qualifying monthly sales volume, and account in good standing)

Transaction Fees: Monthly Sales Volume:
2.9% + Fixed Fee $0.00 - $3,000.00
2.5% + Fixed Fee $3,000.01 - $10,000.00
2.2% + Fixed Fee $10,000.01 - $100,000.00
1.9% + Fixed Fee $100,000.01 and over


International - Commercial Transactions - The sender is outside the U.S.

Sending (Buying) Free unless using the PayPal Plug-In
Cross Border Fee for Sending (Buying) using the PayPal Plug-In

Applies only to payments made to a non-U.S. seller 1%
Receiving (Selling) Standard rate:
3.9% + Fixed Fee (see below)

Merchant rate (requires one-time application, qualifying monthly sales volume, and account in good standing)

Transaction Fees: Monthly Sales Volume:
3.9% + Fixed Fee $0.00 - $3,000.00
3.5% + Fixed Fee $3,000.01 - $10,000.00
3.2% + Fixed Fee $10,000.01 - $100,000.00
2.9% + Fixed Fee $100,000.01 and over


Fixed Fee - The Fixed Fee is based on the currency received as follows

Message edited by: cnIsfg on 2009-06-05 09:16:12 CDT
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SUCKISSTAPLES said:Why are you having $5 daily payments send to you if you are a personal use accountholder?

tinkleondabeach said:
I offer personal services like a subscription to my forum :\


What forum is this? and why should I pay you $5 to join?


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curtisekarr said:SUCKISSTAPLES said:Why are you having $5 daily payments send to you if you are a personal use accountholder?

tinkleondabeach said:
I offer personal services like a subscription to my forum :



What forum is this? and why should I pay you $5 to join?

 

that would be a $10.00 payment 1st


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curtisekarr said:SUCKISSTAPLES said:Why are you having $5 daily payments send to you if you are a personal use accountholder?

tinkleondabeach said:
I offer personal services like a subscription to my forum :



What forum is this? and why should I pay you $5 to join?

I don't think I'm allowed to advertise, but users earn back way more than their $5/mo
It's like a freebie/sweesptakes botting site


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What does google checkout charge for the same service?


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tinkleondabeach said:I don't think I'm allowed to advertise, but users earn back way more than their $5/mo
It's like a freebie/sweesptakes botting site
You help people screw companies, and you got screwed by a company. Seems fair to me.


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jayK said:tinkleondabeach said:I don't think I'm allowed to advertise, but users earn back way more than their $5/mo
It's like a freebie/sweesptakes botting site
You help people screw companies, and you got screwed by a company. Seems fair to me.

+1!


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I would like to subscribe to your newsletter but I'm not paying $5.45 for it.


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so if I sell a single item to someone...similar to a garage sale...let's say someone here needs a widget, and I happen to have one...

I have to convert my account to a commercial one...for that one time deal...


I'm glad I don't use paypal for much of anything other than buying things...


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Fazle is that you?


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I noticed this as well. My problem is that I want to maintain a personal account and a business account. Paypal allows you to have one of each type but fees are either applied to the whole account or none. I pay the fee on the business account for occasional eBay sales and then transfer the money to my personal account for withdrawal. I can still receive payments from friends though without fee. With the change, I noticed that I was paying Paypal for the privilege of transferring money between two accounts that I own! I refunded the payment and then resent using a different type. I was previously selecting goods just in case I typed in the wrong destination email address so I could contest it if I made a mistake but clearly I won't be doing that anymore.


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It's kind of like my old dumb brunette girlfriend back in College. I explained to her the terms of credit (nothing like a dumb girlfriend to reinforce your own conviction with regard to credit - much to her credit), and explained to her that she's the one borrowing the money and therefore it is the borrowers responsibility to understand the terms and return the money in due course as agreed upon. Granted, the credit card was pushed and of course, being dumb, she figured that by filling out the information in the little squares, she was entitled to free money.

That's not how it works, I explained. When you borrow money, it isn't like calling your Mom to get sprung out of jail for wreaking havoc and not paying back your Mom.

Likewise, if you use a financial service, the onus is on the user of the financial service to know what they're using and to what advantage they can use it. Sure, Paypal's a bit sneaky, always changing their terms of service, and I agree that hiding the fees into a lump sum is even more sneaky, it's still a service you do not have to use at all and choosing to do use it, you should jump in with both eyes wide open.

Don't be like my dumb girlfriend. Ex-girlfriend, that is.


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Send it as a gift to yourself, My folks wanted me buy a gift for my daughters Bday. The store would not exept a virtual credit card. The sent me the funds got hit with a fee, refunded it they resent as a gift. no fee


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