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You May Get Out of Verizon Wireless Contract without ETF - check June/July 09 Bill in: Consumer Alerts

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alert mods    
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In my June's Verizon Wireless Bill, they stated that they are increases Administrative Charge. Also, they are increases VA Gross Receipts Surcharge for Virginia Customers. Check your June or July bill for upcoming price increases.

In their original contract term, they stated that if changes have materially adverse effect on you, you can cancel the contract without ETF. (See Original FW Thread Here back in 2008)

From the Original Thread:
So basically you just have to call up and say that these changes have a material adverse effect on you and you would like to leave without an early termination fee.

After 40 minutes of back and forth with a CSR I was able to get the ETF reversed. You just need to stick to your story and say that the definition of material adverse effect is not stated in the contract. The customer therefore has the right to decide what would have a material adverse effect on him or herself.

Note they first offered to cut my ETF in half. I told them that wouldn't be acceptable. The CSR said that is the best they can do and then asked how would I like to proceed. I said it seems like the next step is arbitration according to your contract. She said, well I could provide you the information on how to go that route but let me talk to my supervisor first. After about 10 minutes on hold they agreed to waive all ETF fees.


For those who needs script, Click Here

Message edited by: patel99 on 2009-06-10 13:26:44 CDT

Notice from June Bill (86.73kB)
Thanks patel99

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alert mods    
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Smart folks only sign a 1 year deal at a time, so we get a new phone under warranty every year and no need to break contracts. Helps that we get 19% off the bill and some nice discounts on the phones via a corporat discount.

Dennis


alert mods    
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Dwynne said:Smart folks only sign a 1 year deal at a time, so we get a new phone under warranty every year and no need to break contracts. Helps that we get 19% off the bill and some nice discounts on the phones via a corporat discount.

Dennis

Smart folks don't post pointless drivel.

Thanks OP for the heads up.


alert mods    
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Do they have these changes posted online as well?


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any confirmations on this? what would i need to say to Verizon? I have 4 lines with them.


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LvBrknHrt said:any confirmations on this? what would i need to say to Verizon? I have 4 lines with them.

Here is the script about what you need to say. This was created when there was price increase in text messages.
Click Here

Two things to remember. You need to prove that this increase has material adverse effect on you. You can prove this easily in this downturn of economy, you can't afford any price increase (not even 1 cent). Further, tell them increase in terms of percentage not in cents. They increased both prices by more than 10% which is material.

Message edited by: patel99 on 2009-06-11 09:32:00 CDT
alert mods    
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patel99 said:In my June's Verizon Wireless Bill, they stated that they are increases Administrative Charge. Also, they are increases VA Gross Receipts Surcharge for Virginia Customers. Check your June or July bill for upcoming price increases.

OP, you should not fool people concerning the VA surcharge. That has nothing to do with raising fees. [/L]


alert mods    
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aacharya said:patel99 said:In my June's Verizon Wireless Bill, they stated that they are increases Administrative Charge. Also, they are increases VA Gross Receipts Surcharge for Virginia Customers. Check your June or July bill for upcoming price increases.

OP, you should not fool people concerning the VA surcharge. That has nothing to do with raising fees. [/L]

Aacharya,
You should read the whole section of Virgina Customers in attached picture. They are increases the VA Gross Receipt Surcharge. It is true that it has nothing to do with Administrative Charge Increase. But, they specifically said in the paragraph that VA surcharge is charge by Verizon. It is not a tax and it is subject to change by Verizon.
Peace.


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Even if you don't reside in Virginia is the Administrative Charge change, from .85 to .92, enough?

Also, does it help to leverage past increases during the contract period? Something akin to the fact that 'Since I've joined you have increased the rates to +$x and this last one, although minor, is the straw that broke the camels back?'


alert mods    
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jelifah said:Even if you don't reside in Virginia is the Administrative Charge change, from .85 to .92, enough?

Also, does it help to leverage past increases during the contract period? Something akin to the fact that 'Since I've joined you have increased the rates to +$x and this last one, although minor, is the straw that broke the camels back?'
Yes, this would probably help you out even more.


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On the script page it says you cannot port a number hat has been canceled. Well, i dunno if you can or not .. better ask somebody smarter than me.


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owenscott said:On the script page it says you cannot port a number hat has been canceled. Well, i dunno if you can or not .. better ask somebody smarter than me.Correct, the number must be active to port.


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NoMoneyInMyWallet said:owenscott said:On the script page it says you cannot port a number hat has been canceled. Well, i dunno if you can or not .. better ask somebody smarter than me.Correct, the number must be active to port.I ported the number first, then start calling.


alert mods    
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Attention Arizona Customers Effective July 1, 2009, certain localities will increase their transaction privilege tax rates. These increases will directly affect the surcharges on your bill that we use to recover the cost of these taxes. These surcharges appear in the "Verizon Wireless' Surcharges" section of your bill labeled "CITY TRAN PRIV SUR ON TEL" or "CNTY TRAN PRIV SUR ON TEL". These surcharges are Verizon Wireless charges, not taxes, and are subject to change. Please refer to your Customer Agreement for information about changes.

This was on my May bill - is this another flag for Arizona customers? I am hoping to use this to get out of the ETF...

I am switching to AT&T for the iphone on Friday. Should I have AT&T port the numbers and then call that evening to Verizon to cancel for the above reason?

Thanks.


alert mods    
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If you go to the Verizon Wireless store and say the same thing, it works even better. They offered to let us get rid of the contract and offered to give us a free phone upgrade if we continued to stay with VZW. So now we have no contract, a new phone, and are still with a better phone company. Try it, does not hurt.


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Hi Patel99,

Does this mean that Verizon lost the Class Action Law Suite against them, which was based on ETF? If so, I am going to be receiving big part of the ETF that I had paid back in the day (I had submitted my claim through the law firm that is representing the consumers like myself).

Thanks.

Jaydeep


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love4money said:Hi Patel99,

Does this mean that Verizon lost the Class Action Law Suite against them, which was based on ETF? If so, I am going to be receiving big part of the ETF that I had paid back in the day (I had submitted my claim through the law firm that is representing the consumers like myself).

Thanks.

Jaydeep

I don't think this relates to any lawsuit. They are just increasing the charge and they should allow consumer to get out of contract without ETF; however, if they refused, there could be lawsuit by any law firm.


alert mods    
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Patel99,

Did you get out of your contract alone by arguing that the monthly admin charge increase from .85 -> .92 had a adverse effect?


alert mods    
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Patel99,

Did you get out of your contract alone by arguing that the monthly admin charge increase from .85 -> .92 had a adverse effect?


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