On another point, I called and got my account marked as "No ETF" yesterday. However, I won't port my numbers until early July, as the iPhone I want is on backorder and won't be here for a week or two.

If I use my Verizon service after July 1, is that going to reset my account? Should my wife and I turn off our phones on June 30 and not use them until our new phones arrive?

It's not dead, ousley. You have 60 days from the date of notification. There isn't anything to them "being wise to us". They gave us a contract with specific terms, part of which include the clause that allows us to do what we are doing. They will fight and try to simply credit you, but you have the right to fight back and get them to honor their word. Call back, multiple times if you have to. Unless it's been more than 60 days since you've been notified of the increase, you can get out.

*buzz* Wrong.
First of all, don't tell me all carriers follow this logic. I know of many people who were released from their contracts back in the beginning of the year for a change in the administrative fee with Sprint. Sprint didn't argue with the customers and put up a fight. Instead, they actually agreed with the customer most of the time on the material adverse effect and allowed the contract canceled.

"...taxes under any form - with any carrier- are not subject to material adverse effect"
True. BUT, the administrative fee is NOT...repeat...is NOT a tax. If you are a supervisor, you should know the language in your bills.
"Please note that these are Verizon Wireless charges, not taxes. These charges, and what's included, are subject to change from time to time." This is the end of the paragraph in the T&Cs about...THE ADMINISTRATIVE FEE.

kdanderson said:*buzz* Wrong.
First of all, don't tell me all carriers follow this logic. I know of many people who were released from their contracts back in the beginning of the year for a change in the administrative fee with Sprint. Sprint didn't argue with the customers and put up a fight. Instead, they actually agreed with the customer most of the time on the material adverse effect and allowed the contract canceled.

"...taxes under any form - with any carrier- are not subject to material adverse effect"
True. BUT, the administrative fee is NOT...repeat...is NOT a tax. If you are a supervisor, you should know the language in your bills.
"Please note that these are Verizon Wireless charges, not taxes. These charges, and what's included, are subject to change from time to time." This is the end of the paragraph in the T&Cs about...THE ADMINISTRATIVE FEE.

BUZZZZZZ - really wrong! - tmobile just raised the rates as did sprint alltel and all other carriers - when you start working for verizon wireless Ill be likely to believe you know what youre talking about - until then you have no real knowledge base and its all opinion - YOURS.

I am a Supervisor - I do work for VZW - and we will offer the credit to any current customers under contract. We will not disconnect on the basis of material adverse effect. The mere fact that you quoted Terms and Conditions for a Verizon Wireless Contract that a consumer must accept proves my point! (Please note that these are Verizon Wireless charges, not taxes. These charges, and what's included, are subject to change from time to time." This is the end of the paragraph in the T&Cs)

I know my company and our contract language better that you - you merely try to interpret to your own benefit in hopes to scam your way out of your personal responsibility which is the contract you signed.

Have a wonderful day.

a-holes like geeky one are the reason I will be switching carriers when my contract is up in a few months

GeekyOne said:kdanderson said:*buzz* Wrong.
First of all, don't tell me all carriers follow this logic. I know of many people who were released from their contracts back in the beginning of the year for a change in the administrative fee with Sprint. Sprint didn't argue with the customers and put up a fight. Instead, they actually agreed with the customer most of the time on the material adverse effect and allowed the contract canceled.

"...taxes under any form - with any carrier- are not subject to material adverse effect"
True. BUT, the administrative fee is NOT...repeat...is NOT a tax. If you are a supervisor, you should know the language in your bills.
"Please note that these are Verizon Wireless charges, not taxes. These charges, and what's included, are subject to change from time to time." This is the end of the paragraph in the T&Cs about...THE ADMINISTRATIVE FEE.

BUZZZZZZ - really wrong! - tmobile just raised the rates as did sprint alltel and all other carriers - when you start working for verizon wireless Ill be likely to believe you know what youre talking about - until then you have no real knowledge base and its all opinion - YOURS.

I am a Supervisor - I do work for VZW - and we will offer the credit to any current customers under contract. We will not disconnect on the basis of material adverse effect. The mere fact that you quoted Terms and Conditions for a Verizon Wireless Contract that a consumer must accept proves my point! (Please note that these are Verizon Wireless charges, not taxes. These charges, and what's included, are subject to change from time to time." This is the end of the paragraph in the T&Cs)

I know my company and our contract language better that you - you merely try to interpret to your own benefit in hopes to scam your way out of your personal responsibility which is the contract you signed.

Have a wonderful day.

You want us to believe that your interpretation of the terms and condition of service are perfectly neutral and unbiased, but that's ridiculous as you're a self-admitted Verizon sock puppet. It turns out that your interpretation is not supported by the contract at all.

The Verizon Wireless Contract states that Administrative Charges are subject to change but it does not follow that Verizon can INCREASE these fees without causing its customers a material adverse effect that mandates a waiver of the early termination fee. The language of the ETF waiver clause hammers home this point. Therein, Verizon reserves the right to change prices but says you can terminate and waive the ETF. Similarly, Verizon reserves the right to change the Administrative Charge but does not exclude this from the ETF waiver clause.

In fact, Verizon knows how to exclude changes from the ETF waiver clause. The contract explicitly excludes the removal of a previously-applied corporate discount as a material adverse effect within the meaning of the ETF waiver clause. The contract does not do the same for changes to the Administrative Charge. Implicitly, a change in the Administrative Charge can mandate a waiver of the ETF.

Changing the price for a good is generally considered a material change. It has an adverse effect on a customer regardless of how small the increase is. Offsetting the increase in the Administrative Charge with a discount is not that same because we don't have a contract that says the discount will be continuously applied. If Verizon is willing to send a paper document that binds it to the discount for the life of the contract, I would be okay. But I'll bet that Verizon will not put it down on paper, and instead want you to rely on its word. Judging by your attitude as a Verizon representative, most folks would rather not be in that situation.

so sorry everyone but when you sign the terms and conditions with any carrier - you are accepting that contract and its carriers policies. I deal with people who hate to take personal responsibility for a living. people who argue they shouldnt have to read their bills, or check their own accounts. people who expect vzw to call them personally when their bills are due. come on - if your bank doesnt call you when the mortgage is due and then you get all whiney about why are they foreclosing does that really argue any valid point with the bank? No - you signed a contract - you are personally responsible - blaming someone like myself (which I get wonderful customer feedback because I will work with a reasonable customer rather than one who thinks I should somehow be responsible for their bills) is merely a copout. If you dont like contracts - then dont sign them - go prepaid. Once youve accepted t&c for any contract you are legally bound to said contract or you can pay the etf to get out of the contract. Hate it all you want - but you only have yourself to blame.

Wow... The Verizon rep I spoke with was so reasonable that I would consider coming back to Verizon if they improve their service near my house and if they have the devices I am interested in. I even told him so.

Knowing there are people like you there - bitter in a dead-end job at a call-center - makes me second-guess that.

It says - in THEIR OWN CONTRACT - that Verizon themselves set these fees. It then goes on to say:

UNLESS OTHERWISE PROHIBITED BY LAW, WE CAN ALSO CHANGE PRICES AND ANY OTHER CONDITIONS IN THIS AGREEMENT AT ANY TIME BY SENDING YOU WRITTEN NOTICE PRIOR TO THE BILLING PERIOD IN WHICH THE CHANGES WOULD GO INTO EFFECT. IF YOU CHOOSE TO USE YOUR SERVICE AFTER THAT POINT, YOU'RE ACCEPTING THE CHANGES. IF THE CHANGES HAVE A MATERIAL ADVERSE EFFECT ON YOU, HOWEVER, YOU CAN END THE AFFECTED SERVICE, WITHOUT ANY EARLY TERMINATION FEE, JUST BY CALLING US WITHIN 60 DAYS AFTER WE SEND NOTICE OF THE CHANGE.

If you don't like Verizon's own contract - perhaps as a powerful supervisor at a call center - you should suggest to them that they change it.

BTW - Does Verizon know you are doing such a stellar job representing them online? I think they might be interested...

Witty. Well put.

You have 60 days from the date you were notified. Should be on your June bill, so 60 days from that point. As for if they're allowing it, they should. Just remember to be polite, explain to them and read, word for word, the contract. If you need to escalate to a supervisor, feel free. Regardless, as long as you are within the 60 days, you should be able to get out.