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IMPORTANT (MODS PLEASE LEAVE IN HOT DEALS!) Blockbuster 3month Trial on line now expiring 7/7/09 Archived From: Deal Discussion

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alert mods    

I cancelled a BB free trial last month and they charged my credit card for the following month anyway. I sent an email and they reversed the charge but watch your credit card statements....


alert mods    

tanks for the heads up. appreciate it


alert mods    

That's why it is essential to sign up for all trial offers with a virtual CC number. You can set its limit below the possible charge amt and close it an any time.


alert mods    

Thanks for the info. I thought I am good for a free 3 week trial till 07/16.
But in My Account it shows - Next Billing Date:July 07,2009.

I just cancelled my subscription online and it was effective immediately. I got one month time, till 08/05 to ship back the DVDs that I have.

TIP: If you have a DVD that's processing or about to ship today, you might want to wait till tonight. You will get 1 more DVD if you cancel it tonight


alert mods    

kaushikshah said:Thanks for the info. I thought I am good for a free 3 week trial till 07/16.
But in My Account it shows - Next Billing Date:July 07,2009.

I just cancelled my subscription online and it was effective immediately. I got one month time, till 08/05 to ship back the DVDs that I have.


That's what I thought also till they replied to my email about this whole fiasco and in the email it says:

We still continue to ship movies until 10 days before your account becomes completely inactive. Please return the movies 10 days after you account gets inactive to avoid additional charges.

so they screwed up yet again.

BB hasn't gotten one thing correct the entire time my acoount was active and now even after it's cancelled.


alert mods    

i called bb and they said trial was changed on 7/4 and will not be billed until 8/7 even though billing cycle says 7/7. since they sent out an email stating you have 3 week trial, they really can't charge you early, so i'm going to chance it.


alert mods    

thank you! you saved me!


alert mods    

kaushikshah said:Thanks for the info. I thought I am good for a free 3 week trial till 07/16.
But in My Account it shows - Next Billing Date:July 07,2009.

I just cancelled my subscription online and it was effective immediately. I got one month time, till 08/05 to ship back the DVDs that I have.

TIP: If you have a DVD that's processing or about to ship today, you might want to wait till tonight. You will get 1 more DVD if you cancel it tonight

Another tip. If you have DVDs on hand, trade them at BB B&M tonight if you have one around. This trial membership is good for 5 trades. Then cancel.


alert mods    

I signed up on 6/25, and they changed the next billing date to 7/7/09 a few days ago. So I emailed their customer service today telling them the 3 week trial period doesn't end until the 7/13, and this afternoon they changed my next billing date to 8/7/09. I printed the screen and will keep my free trial membership until next month.


alert mods    

for some reason my subscription is expiring on 7/16 giving me a full 3 weeks. thanks mc for trying to help all these people. ignore the haters!


alert mods    

Same here. My next billing date changed to 7/17.


alert mods    

rms777 said:i called bb and they said trial was changed on 7/4 and will not be billed until 8/7 even though billing cycle says 7/7. since they sent out an email stating you have 3 week trial, they really can't charge you early, so i'm going to chance it.

I just checked my account again today, and BB changed my next billing date again to 7/17/09!!! This is rediculous, the next billing date seems to change from day to day. Although this time they finally got the ending date correct for a 3 weeks free trial membership. So for those of you still haven't cancelled, check your account again!


alert mods    

same here changed to 7/17. it appears there are some very bad communication problems at blockbuster and little quality control. not even an email to alert potential customers. can't complain too much, the movies are free!


alert mods    

Apparently this snafu caused several knee jerk reactions at BB. My account changed next bill date several times. From the original 9/26 to 7/07, then 8/09 and now 7/17. Is there an executive at BB with half a brain? Do they really expect any of the trial members to stay after this?


alert mods    

What do we do now. BB stinks and Netflix stinks. Netflix cancelled my account with 6 months of a gift card left and told me tough luck. I guess it's red box from now on.


alert mods    

Mine looks OK at 3 weeks from start to finish.

Ya know, I'm not really all that mad they didn't give me the 3 months free. A bit disappointed, yes, and I don't like how it appears to have been a legit offer bailed upon rather than a mistake (bad karma), but I'm only halfway through my 3-week trial and I'm impressed with what I have experienced so far. I may find it worth $20/mo since I'm using it to experience my Blu-Ray player and so far I've seen like 10 movies (they've been turning around uber fast for me, coupled with the in-store trade option). However, they're going to have to majorly increase their Blu Ray selection to keep me on as my must-see's are almost done with already.

Sadly, with the way I've seen BlockBuster run in the past, they will see this issue incorrectly. For them they will decide to slow down the turn-around for BluRay watchers to ensure they don't run out of titles to watch instead of increasing their available titles, thus killing the value of the deal, and running away their customers...or so is my guess on how this will likely pan out despite Blu Ray prices dropping greatly as of recently.


alert mods    

my instore exchanges was re-set to 0 even though i exchanged 3. just a heads up to check your acct to squeeze out a few movies before the trial ends.


alert mods    

Mine looks similar - it shows my in-store swap history by listing the titles, but the number count below never changes from zero.


alert mods    

Thanks for the heads up. Cancelled today, would have been billed tomorrow instead of the 9/17 date that it had initially said when I signed up.
Can I still use my 3 movies for in store trades?


alert mods    

Online account says my next billing date is Jul 17. But when I called I was told it doesn't end till Jul 25 and I won't be billed untill Aug. 17. They've got their systems screwed up.


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