To enter a coupon code in your post please enter the following info:
Coupon Code:
Coupon Offer:
Merchant:
Expires (optional):
Restrictions (optional):
saving...
Quick Summary is created and edited by users like you... Add FAQ's, Links and other Relevant Information by clicking the edit button in the lower right hand corner of this message.
I called to cancel my sub because I moved overseas & didn't get any incentives to stay. Obviously because I can't get XM/Sirius overseas but my wife loves the online radio so was hoping to work a deal for that. Now I would have to pay $12/month for just the online radio.
Got a targeted mail offer for this promo about a month back. I took it as well. Just make sure you don't forget to cancel before the last day of that 5-month period or your service continues at the normal monthly rate. I'm guessing they'll make me another offer when I call to cancel again. SiriusXM is desperate for customers.
Skulles said:I called to cancel and they just said okay and let me. Later my mom called to cancel her plan and they offered her a new rate of $3.50 a month. Sounds like an FML to me.
I'd been meaning to call and cancel all 3 radios. I've been an XM subscriber since 2004.
I'm currently paying $142 for my primary radio and $98/each for the other two.
I recently re-did the one-year contract for my two primaries, so they offered a royalty-fee free price for my third radio ($83.88/yr). Since I'd also cited the fee for online listening as a reason for cancellation, the rep offered free online listening.
I turned down that offer, since it still meant $324/yr, which seemed a bit steep to me.
The rep countered with a "... since you've been a customer since 2004 and always paid on-time, we can extend $77/year on all three radios for a year..." and still included free online streaming. That works out to $6.41/mo with free streaming. And it was good enough to keep me.
For whatever reason, she had to re-setup my online streaming account, so I provided her with a new email address and password to use.
Sold my car with a built in XM Radio. Called XM to cancel that radio when I traded the car in. Today I realized that they cancelled my Boombox subscription instead of my built-in radio. I called to complain, and ended up cancelling all three of my radios. No attempt was made to keep me as a customer. I have had 3 radios for 4 years, and they let me walk without any attempt at keeping me. I think its time to sell my SIRI stock as well. I've doubled my money, and if they keep treating customers like this.....they'll be out of business soon anyway. Too bad, i love my XM, and made lots of money when I sold my stock a couple years back.
i canceled a subscription off my sirius subscription because my best friend had his subscription on my account but he traded his car(2/2009) in they call me tonight and ask me why i have cancel and I told them I traded my car in but I still have three accounts (lifetime, portable one year, and best friends wifes car) well they notice my best friends wife car was up for renewal and they offer me the 77 subscription so I said yea because i just paid 100 something for my portable last month. well they went through the process and then came back and told me sorry that offer is no longer valid and that the offer is now 53 dollars for a year and with tax and everything will be 57 bux so i said what the hell i take it. Hell I go a deal without calling and answer the phone by misstake lol
Message edited by: sowhat073 on 2009-07-30 01:44:26 CDT
Jeez - shot down! Called to re-activate my subscription, and the lady right off the bat said that they were not offering any specials, and the cheapest annual plan was $142!
I'm sure the retention offer you get depends on the agent you get, your reason for canceling and the number you call. If you take the retention offer, just set a reminder and call again when that offer is done. They plan on you forgetting and having it renew the next time.
I just called. You must ask for retention.. Do not speak to an agent. Retention.. Tell them u were going to cancel unless they offer you a great deal. Any you are calling to see what they can offer you..First they will offer the $77 for the year.. Them go.. humm I dont know . Do you have any other promotions any shorter promos.. They will offer you the 5 months for $19.95. I just did it 10 minutes ago
I had XM 5 years ago and if I needed to do anything over the phone... it was terrible, the customer service people were in some third world country and I could barely understand them.
total 5-month for me was $23.05 just a second ago. it was either that or something like $88 for the year. i went to the cancellation dept and just asked for a reasonable price and then a shorter duration after he told me the one year price. i also got it to automatically cancel after the period so there is no surprise renewal. thanks for the tips. btw, definitely canadian.
Message edited by: snezan84 on 2009-09-22 11:51:05 CDT
Disclaimer: By providing links to other sites, FatWallet.com does not guarantee, approve or endorse the information or products available at these sites, nor does a link indicate any association with or endorsement by the linked site to FatWallet.com.