Found about this accidentally after getting an email from Sprint to call about my account.
While speaking to a CSR, he couldn't figure out why I was sent this email. The only thing he could come up with was I was being emailed to see if I was interested in renewing my contract with Sprint. I said that couldn't be it, and he informed me they are running a promotion this month where anyone who has a Sprint account who is eligible for upgrade credits can automatically get the $70 loyalty credit on top of whatever other promotions and discounts they qualify for.
So, my account is a family share plan which isn't up until February 2010, but they said if I renew in Sept, that would be $70 for each line.
If you're planning on staying with Sprint, and you're close to but not quite out of contract and want to get a new phone, this is a good deal, IMO.
Message edited by: larrytrain on 2009-09-16 19:02:18 CDT
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i had dialed *2i am guessing with the news they may be acquired by tmobile they are trying to lock up as many subscribers as possible. cant hurt to try and call
They have been doing this for several months now - any time we call about a billing or technical issue. Pass on the frist offer, and they will likely bump it up to $100.
I was offered this credit on my SERO plan last year and I think a couple of people in the link I posted above were too. It may be ymmv, but it can't hurt to try asking if they could give you the $70 credit if you agree to a 2 year renewal.
I've gotten this in the past -- i have an old free and clear plan. And here's another tip, if you have leverage (ie, out of contract or very close) and want a new phone, always tell them that you want the after rebate price charged to your account, and you hate dealing with mail in rebates. They will resist, tell them otherwise you don't want to continue. Then, once they agree, still send in the rebate. Further, sell your old phones on Craigslist.
We did this with my account, my parents' account (2 lines) , and my g/'f family plan (5 lines). For example, we paid $50 / phone for Blackberry curves -- 4 phones -- $200 + tax. That's the After rebate price. We then sent in the rebate and our $400 check just arrived last week. Further, we've sold 4 phones for $190 in total. Ive done this with all the accounts I can touch and always have this success.
Yup. Logged in to my account and e-mailed a request. Got a response the next day and a $70 credit appeared on the account the day after.
Thanks to everyone who responded. I wish I could just email them because I hate calling them up but I wanted to get a new phone also. What is the best number to call with a SERO plan?
Guess I'll go with the Treo Pro. I wanted to wait for the Palm Pixi but I doubt the Pixi will be available with SERO since it's WebOS and not WinMo.
This is the response to my email requesting information:
Sprint offers $70.00 credit for renewing contract for two years after the expiration of the current contract. However, this credit can not be combined with the handset upgrade promotions.
You can either choose $70.00 credit for renewing the contract for two years OR upgrade the phone at promotional price with the renewal of agreement for two years.
jamurrel said:This is the response to my email requesting information:
Sprint offers $70.00 credit for renewing contract for two years after the expiration of the current contract. However, this credit can not be combined with the handset upgrade promotions.
You can either choose $70.00 credit for renewing the contract for two years OR upgrade the phone at promotional price with the renewal of agreement for two years.
I am on the phone (2*) with them now and am hearing the opposite.
They will offer a $70 credit, plus $150 off a new phone + any rebates the phone may have.
I am in process of trying to do away with the $150 off a new phone credit (I buy/resell them off the internet as they start getting old), and instead am trying to have them bump my credit up $30 to $100.
Will update when I reach a conclusion, if I can can in fact get the $100 credit.
This is on a SERO btw.
Message edited by: rshot on 2009-09-17 11:56:18 CDT
I guess I'll try this. Do you have SERO? If they won't let me do both I'll just do the $70.00 credit because you can get the Treo Pro on eBay brand new for about the same price as Sprint ($200).
rshot said:jamurrel said:This is the response to my email requesting information:
Sprint offers $70.00 credit for renewing contract for two years after the expiration of the current contract. However, this credit can not be combined with the handset upgrade promotions.
You can either choose $70.00 credit for renewing the contract for two years OR upgrade the phone at promotional price with the renewal of agreement for two years.
I am on the phone (2*) with them now and am hearing the opposite.
They will offer a $70 credit, plus $150 off a new phone + any rebates the phone may have.
I am in process of trying to do away with the $150 off a new phone credit (I buy/resell them off the internet as they start getting old), and instead am trying to have them bump my credit up $30 to $100.
Will update when I reach a conclusion, if I can can in fact get the $100 credit.
canestim said:I guess I'll try this. Do you have SERO? If they won't let me do both I'll just do the $70.00 credit because you can get the Treo Pro on eBay brand new for about the same price as Sprint ($200).
rshot said:jamurrel said:This is the response to my email requesting information:
Sprint offers $70.00 credit for renewing contract for two years after the expiration of the current contract. However, this credit can not be combined with the handset upgrade promotions.
You can either choose $70.00 credit for renewing the contract for two years OR upgrade the phone at promotional price with the renewal of agreement for two years.
I am on the phone (2*) with them now and am hearing the opposite.
They will offer a $70 credit, plus $150 off a new phone + any rebates the phone may have.
I am in process of trying to do away with the $150 off a new phone credit (I buy/resell them off the internet as they start getting old), and instead am trying to have them bump my credit up $30 to $100.
Will update when I reach a conclusion, if I can can in fact get the $100 credit.
This is on a SERO btw.
Yes I have SERO, they would only give me a $70 credit even if I was willing to forgo an upgrade. They *ARE* allowing a $150+ phone upgrade in addition to the $70 credit.
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