Sprint - $70 loyalty credit for any line with upgrade eligibility in September

What number did you call?

I'm 17 months into contract. Will I be eligible?

They have been doing this for several months now - any time we call about a billing or technical issue. Pass on the frist offer, and they will likely bump it up to $100.

canestim said: SERO plans eligible?

I was offered this credit on my SERO plan last year and I think a couple of people in the link I posted above were too. It may be ymmv, but it can't hurt to try asking if they could give you the $70 credit if you agree to a 2 year renewal.

I've gotten this in the past -- i have an old free and clear plan. And here's another tip, if you have leverage (ie, out of contract or very close) and want a new phone, always tell them that you want the after rebate price charged to your account, and you hate dealing with mail in rebates. They will resist, tell them otherwise you don't want to continue. Then, once they agree, still send in the rebate. Further, sell your old phones on Craigslist.

We did this with my account, my parents' account (2 lines) , and my g/'f family plan (5 lines). For example, we paid $50 / phone for Blackberry curves -- 4 phones -- $200 + tax. That's the After rebate price. We then sent in the rebate and our $400 check just arrived last week. Further, we've sold 4 phones for $190 in total. Ive done this with all the accounts I can touch and always have this success.

Hope this helps someone.

vforvendetta said: canestim said: SERO plans eligible?

Yup. Logged in to my account and e-mailed a request. Got a response the next day and a $70 credit appeared on the account the day after.

Thanks to everyone who responded. I wish I could just email them because I hate calling them up but I wanted to get a new phone also. What is the best number to call with a SERO plan?

Guess I'll go with the Treo Pro. I wanted to wait for the Palm Pixi but I doubt the Pixi will be available with SERO since it's WebOS and not WinMo.

jamurrel said: This is the response to my email requesting information:

Sprint offers $70.00 credit for renewing contract for two years after
the expiration of the current contract. However, this credit can not be
combined with the handset upgrade promotions.

You can either choose $70.00 credit for renewing the contract for two
years OR upgrade the phone at promotional price with the renewal of
agreement for two years.

I am on the phone (2*) with them now and am hearing the opposite.

They will offer a $70 credit, plus $150 off a new phone + any rebates the phone may have.

I am in process of trying to do away with the $150 off a new phone credit (I buy/resell them off the internet as they start getting old), and instead am trying to have them bump my credit up $30 to $100.

Will update when I reach a conclusion, if I can can in fact get the $100 credit.

This is on a SERO btw.

canestim said: I guess I'll try this. Do you have SERO? If they won't let me do both I'll just do the $70.00 credit because you can get the Treo Pro on eBay brand new for about the same price as Sprint ($200).


rshot said: jamurrel said: This is the response to my email requesting information:

Sprint offers $70.00 credit for renewing contract for two years after
the expiration of the current contract. However, this credit can not be
combined with the handset upgrade promotions.

You can either choose $70.00 credit for renewing the contract for two
years OR upgrade the phone at promotional price with the renewal of
agreement for two years.

I am on the phone (2*) with them now and am hearing the opposite.

They will offer a $70 credit, plus $150 off a new phone + any rebates the phone may have.

I am in process of trying to do away with the $150 off a new phone credit (I buy/resell them off the internet as they start getting old), and instead am trying to have them bump my credit up $30 to $100.

Will update when I reach a conclusion, if I can can in fact get the $100 credit.

This is on a SERO btw.

Yes I have SERO, they would only give me a $70 credit even if I was willing to forgo an upgrade. They *ARE* allowing a $150+ phone upgrade in addition to the $70 credit.

jamurrel said: I don't have SERO

You don't need it

I have already upgraded two SERO accounts of mine with Touch Pro 2's this month and I am trying to get this discount applied. I received a little bit of a different response when emailing ecare.

Dear Eric,

Thank you for contacting Sprint regarding the $70.00 loyalty credit.

The $70.00 credit is only provided to the customers, who want to renew
the contract on the account, without going for any handset upgrade
rebate offer. Unfortunately, we cannot apply $70.00 credit on the
account, as you have upgraded the handset on the account with upgrade
rebates.

If your friend has received an email, which states that the $70.00 will
be provided with handset upgrade rebate as well as loyalty credit,
please forward that email to us and we will assist you further.

We value your business and appreciate the opportunity to serve you.
Please reply to this email, if we can be of further assistance.

Sincerely,
Alexx G.
Sprint

So it seems as if I can get a copy of that email from OP or someone else who got it, and it doesn't say anything about not upgrading the phone with the contract this should be good.

After having completed all the necessary transactions, I thought I'd throw this out there for everyone...

In addition to the $70 credit to your bill, they will send you a Palm Pre for $263 shipped/tax minus a $100 internet rebate.

I put it on eBay and someone used buy it now in under 24 hours for $400. About $300 personal gain on this one, not bad for less then half hour of work.

rshot said: After having completed all the necessary transactions, I thought I'd throw this out there for everyone...

In addition to the $70 credit to your bill, they will send you a Palm Pre for $263 shipped/tax minus a $100 internet rebate.

I put it on eBay and someone used buy it now in under 24 hours for $400. About $300 personal gain on this one, not bad for less then half hour of work.

Just curious - how did you pull this off?

If you had to re-up for 2 years, the cost of that phone on your contract is less than the cost of service over two years.

larrytrain said: rshot said: After having completed all the necessary transactions, I thought I'd throw this out there for everyone...

In addition to the $70 credit to your bill, they will send you a Palm Pre for $263 shipped/tax minus a $100 internet rebate.

I put it on eBay and someone used buy it now in under 24 hours for $400. About $300 personal gain on this one, not bad for less then half hour of work.

Just curious - how did you pull this off?

If you had to re-up for 2 years, the cost of that phone on your contract is less than the cost of service over two years.

I am not sure what you mean exactly?

In exchange for a 2 year renewal on my original SERO plan I received a $70 credit on my bill and a Palm Pre for $163 shipped with tax after rebate.

If I wanted to use the Pre, I would need to upgrade plans, but I had no intentions on keeping it.

shank said: rshot said: larrytrain said: rshot said: After having completed all the necessary transactions, I thought I'd throw this out there for everyone...

In addition to the $70 credit to your bill, they will send you a Palm Pre for $263 shipped/tax minus a $100 internet rebate.

I put it on eBay and someone used buy it now in under 24 hours for $400. About $300 personal gain on this one, not bad for less then half hour of work.

Just curious - how did you pull this off?

If you had to re-up for 2 years, the cost of that phone on your contract is less than the cost of service over two years.

 

I am not sure what you mean exactly?

In exchange for a 2 year renewal on my original SERO plan I received a $70 credit on my bill and a Palm Pre for $163 shipped with tax after rebate.

If I wanted to use the Pre, I would need to upgrade plans, but I had no intentions on keeping it.

It also means that you gave up your phone upgrade credits for 1 or 2 years, depending on your plan.

Gave it up for two years, for some that might be a factor to consider, but it doesn't bother me much.

I've been off contract for 6 months+ and finally saw this post and made a pretty good deal for myself, IMO. I handle getting my phones on my own separate from Sprint

The eligibility is account specific, according to their "intelligent offer" product eligibility. This is their cross sales application. I tried to get new phones and this $70 credit per line on the same call w/o succcess. However, two days after receiving my phones, and calling for a related question, I was offered a $50 credit per line (4 lines).

Thanks OP! Purchased a Pro for the wife on eBay and requested the $70 loyalty credit last night via e-mail and the account was credited this morning. Now I'll just add the Pro to our SERO plan on the site and she'll be good to go!

I just place upgrade order online for Palm Pre

Phone: Palm® Pre™
Contract: 2 yrs
Price: $549.99
upgrade dis: -$150
instant saving: $-150
sale tax: $55.00
Total: $305.81 shipped (before $100 rebate)

Does any one know how they calculate sales tax, it seem like a lot, do they calculate before the discount?

I am in California and the sales tax here is 9.75%.

nikie707 said: I just place upgrade order online for Palm Pre

Phone: Palm® Pre™
Contract: 2 yrs
Price: $549.99
upgrade dis: -$150
instant saving: $-150
sale tax: $55.00
Total: $305.81 shipped (before $100 rebate)

Does any one know how they calculate sales tax, it seem like a lot, do they calculate before the discount?

I am in California and the sales tax here is 9.75%.

Before I even got to your question my eyes were bugging out about the sales tax. Yes, they do charge you tax on the pre-discounted/full price. At nearly 10% sales tax, that is quite a bit... but it still looks like you are being over charged somewhat, 9.75% of $550 is only $53.62. Looks like they just rounded your sales tax rate up to 10%, how considerate of them. Not sure if it's worth the time to complain about/chase down the extra $1.38. The other weird thing is that, given the above numbers, your total should be $304.99, so they got another $0.82 off of you. What's going on over there!? Maybe it is worth complaining, if only for the principle of it.

I sent an email to SERO eCare, complaining about the price of the TP2 at $349 after rebate, and was told that nothing could be done. I emailed back, suggesting I might return the phone if that was truly the case. I then received another email from a supervisor, who called me after some brief security verification via email. She said that the $70 credit is an offer through their "customer lifecycle" department, and it isn't available to everyone. She wasn't able to actually give me any new discount on my TP2 purchase, service credit, etc., but she called a few other departments and checked into the various offers I had heard of on the interwebs. Ultimately though, I didn't have any luck with getting my TP2 for $199, the $70 credit, recurring credits, etc. Fortunately, its still a great phone, expensive as it is.