Be careful with TireRack installers. I bought at least 10 sets of tires from TireRack. The last ones were yokahamas. One tire had tread start coming off like a retread. The installer wasn't a yokahama dealer and TireRack told me I had to go to a yokahama dealer. That dealer gave me a bunch of crap for not buying the tires from him and then refused to replace the tire anyway, even though it was clearly an adhesion problem with the tread. I'll never buy from TireRack again, they even asked me to send pictures of the tire and then they still wasted my time sending me to a dealer in town I had never been to and who was rude. From now on, I will buy tires locally, even WalMart stands behind their products, not so with TireRack. They should have a policy where you take the tire back to the installer who installed it and then TireRack warrants the tire thorough their installer. In the meantime, if you use TireRack, you would be better off using an installer that is also a dealer for the brand of tire that you are buying.
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I just had a problem with TireRack also with my Kumho tires. There is roughly 5,000 miles on the tires (great tires) but thay are cracking all over the sides and a Kumho rep called me and insisted it was Ozone related and that they wont cover it. I insisted that I never saw any other brands crack like that before and provided pics. Still no good. Although I like the way the tires ride, I will steer clear from Kumho from now on. TireRack bailed on me after the Kumho guy made up his line of crap.
A quick google search seems that Kumho is known for htis cracking. There were even some recalls on some of them for it.
Message edited by: SlamminMOFO on 2009-10-17 12:51:05 CDT
SlamminMOFO said:I just had a problem with TireRack also with my Kumho tires. There is roughly 5,000 miles on the tires (great tires) but thay are cracking all over the sides and a Kumho rep called me and insisted it was Ozone related and that they wont cover it. I insisted that I never saw any other brands crack like that before and provided pics. Still no good. Although I like the way the tires ride, I will steer clear from Kumho from now on. TireRack bailed on me after the Kumho guy made up his line of crap.
A quick google search seems that Kumho is known for htis cracking. There were even some recalls on some of them for it.
When I had a miscast tire from WalMart, they replaced it. TireRack left me hanging out to dry. I have been buying tires from them for years, I was surprised that they don't stand behind their tires. Quite the eye opener. The installers are just installers they don't cover warranty work unless they happen to also be a dealer for the brand of tire you buy.
& perhaps call here "For Consumer Affairs Assistance: (800) 722-9888" ... hope this helps...
It's too late, the local yokohama dealer kept my tire. I never went to pick it up after he turned down the warranty because I didn't want the tire and I didn't want him to charge me a tire disposal fee. And after he treated me the way he did, I'll never go to his store again. I probably should have taken the tire with me, but I believed the dealer when he said he would call Yokohama about getting it replaced or pro rated. Maybe he did and maybe he didn't, he said he called. I could call yokohama about him and complain, I wonder if it would make any difference, if it is like car dealerships, the car maker always sides with the dealer.
The tire came apart, there were chunks of rubber flying off the tire and hitting other cars as I drove down the road. I was lucky to make it to WalMart, it was 7pm and they were the only tire store open when the tire came apart. I was also lucky no other cars sustained damaged from the tire.
Message edited by: clearanceman on 2009-10-17 13:00:32 CDT
I always buy tires less than 2 years old, you have to be specific to the dealer. Tire Rack could not guarantee I would get tires from them less than 2 years old. Possible Safety hazard if older. http://www.mytwodollars.com/2008/05/12/old-tires-cause-accidents-check-the-code-on-side/
larry33 said:I always buy tires less than 2 years old, you have to be specific to the dealer. Tire Rack could not guarantee I would get tires from them less than 2 years old. Possible Safety hazard if older. http://www.mytwodollars.com/2008/05/12/old-tires-cause-accidents...
All tires I have bought from TireRack have been brand new.
larry33 said:I always buy tires less than 2 years old, you have to be specific to the dealer. Tire Rack could not guarantee I would get tires from them less than 2 years old. Possible Safety hazard if older. http://www.mytwodollars.com/2008/05/12/old-tires-cause-accidents...
TireRack tires are fresh from the factory. Always!
clearanceman said:nakomadog said:Sorry to hear about this stonewall, Seems that whenever a third party gets in on a deal the odds of having a problem go way up...
& perhaps call here "For Consumer Affairs Assistance: (800) 722-9888" ... hope this helps...
It's too late, the local yokohama dealer kept my tire. I never went to pick it up after he turned down the warranty because I didn't want the tire and I didn't want him to charge me a tire disposal fee. And after he treated me the way he did, I'll never go to his store again. I probably should have taken the tire with me, but I believed the dealer when he said he would call Yokohama about getting it replaced or pro rated. Maybe he did and maybe he didn't, he said he called. I could call yokohama about him and complain, I wonder if it would make any difference, if it is like car dealerships, the car maker always sides with the dealer.
The tire came apart, there were chunks of rubber flying off the tire and hitting other cars as I drove down the road. I was lucky to make it to WalMart, it was 7pm and they were the only tire store open when the tire came apart. I was also lucky no other cars sustained damaged from the tire.
Kumho tires are now made in China. Any questions about the quality?
Sorry to hear that but that very scenario crossed my mind when I consider ordering from TireRack.
It's better to ask your local dealer to match their price instead. For example, Discount Tire here are more than willing to match Costco and TireRack price.
Richardito said:clearanceman said:nakomadog said:Sorry to hear about this stonewall, Seems that whenever a third party gets in on a deal the odds of having a problem go way up...
& perhaps call here "For Consumer Affairs Assistance: (800) 722-9888" ... hope this helps...
It's too late, the local yokohama dealer kept my tire. I never went to pick it up after he turned down the warranty because I didn't want the tire and I didn't want him to charge me a tire disposal fee. And after he treated me the way he did, I'll never go to his store again. I probably should have taken the tire with me, but I believed the dealer when he said he would call Yokohama about getting it replaced or pro rated. Maybe he did and maybe he didn't, he said he called. I could call yokohama about him and complain, I wonder if it would make any difference, if it is like car dealerships, the car maker always sides with the dealer.
The tire came apart, there were chunks of rubber flying off the tire and hitting other cars as I drove down the road. I was lucky to make it to WalMart, it was 7pm and they were the only tire store open when the tire came apart. I was also lucky no other cars sustained damaged from the tire.
Kumho tires are now made in China. Any questions about the quality?
Wow.. that certainly would explain it. I still thought they were made in Korea.
SlamminMOFO said:Richardito said:clearanceman said:nakomadog said:Sorry to hear about this stonewall, Seems that whenever a third party gets in on a deal the odds of having a problem go way up...
& perhaps call here "For Consumer Affairs Assistance: (800) 722-9888" ... hope this helps...
It's too late, the local yokohama dealer kept my tire. I never went to pick it up after he turned down the warranty because I didn't want the tire and I didn't want him to charge me a tire disposal fee. And after he treated me the way he did, I'll never go to his store again. I probably should have taken the tire with me, but I believed the dealer when he said he would call Yokohama about getting it replaced or pro rated. Maybe he did and maybe he didn't, he said he called. I could call yokohama about him and complain, I wonder if it would make any difference, if it is like car dealerships, the car maker always sides with the dealer.
The tire came apart, there were chunks of rubber flying off the tire and hitting other cars as I drove down the road. I was lucky to make it to WalMart, it was 7pm and they were the only tire store open when the tire came apart. I was also lucky no other cars sustained damaged from the tire.
Kumho tires are now made in China. Any questions about the quality?
Wow.. that certainly would explain it. I still thought they were made in Korea.
Yes, I was shocked when I saw the "Made in China" on the sidewall. I'm glad Obama passed a duty of 35% for Chinese tires.
I buy my tires at Sam's Club. I recently had a nail in a tire that went thru the tread and into the sidewall. The prorated the new tire with a $20 discount. Then they charged me $15 to put on the new tire. So in the end I got a $5 discount. Woohoo!
But still a better experience than those of you that have bought tires off of TR. I almost bought tires for my minivan from TR but I was concerned about several items mentioned in this thread already about TR and then some.
overclock said:I buy my tires at Sam's Club. I recently had a nail in a tire that went thru the tread and into the sidewall. The prorated the new tire with a $20 discount. Then they charged me $15 to put on the new tire. So in the end I got a $5 discount. Woohoo!
But still a better experience than those of you that have bought tires off of TR. I almost bought tires for my minivan from TR but I was concerned about several items mentioned in this thread already about TR and then some.
TireRack for me has been very good. When my Saab is almost ready for new tires I visit the website a couple of times a week and look at the close out rims for my car. Once I see ones that I like (and cheap, <$100 each) I take a look at a tire/rim package. It is usually just about $100+ more (rims and tires) from TR than having just tires changed locally. Since TR mounts and balances them for free, I do not have to pay anything to mount them. I take off my used tires/rims and usually sell them locally for about $200-300. Nice deal for everyone. Oh, I also fix my own flats with the vulcanizing injections. No wastefulness here...
overclock said:I buy my tires at Sam's Club. I recently had a nail in a tire that went thru the tread and into the sidewall. The prorated the new tire with a $20 discount. Then they charged me $15 to put on the new tire. So in the end I got a $5 discount. Woohoo!
But still a better experience than those of you that have bought tires off of TR. I almost bought tires for my minivan from TR but I was concerned about several items mentioned in this thread already about TR and then some.
Interesting Sam's Club story. I had an identical accident. Sam's Club said that the tire could not be repaired and they won't change only one tire but replace both tires for FREE. However, I bought my tires at SAM's and the incident happened within 7-8 month's of purchase.
clearanceman said:larry33 said:I always buy tires less than 2 years old, you have to be specific to the dealer. Tire Rack could not guarantee I would get tires from them less than 2 years old. Possible Safety hazard if older. http://www.mytwodollars.com/2008/05/12/old-tires-cause-accidents...
All tires I have bought from TireRack have been brand new.
Just because the tires are brand new doesn't mean that they are less than 2 years old. You can always tell when the tires were made by looking on the side wall, sometimes the inside side wall. The week number and the year when the tire was made is on the side wall. For example: if you find the 4 digits "1206," this means the tire was manufactured during the 12th week in the year 2006. By law, I think, tires stores cannot sell tires that are older than certain number year (i.e. 4 years) even though the tires are still brand new.
It's been a hit and miss with me when it comes to TireRack. I've bought 3 sets of new tires. One set had two tires that went bald in less than 20k miles of driving. The other two sets are going strong. I bought brands from Dunlop to Fuzion to Kumho. I think the Dunlop was the flop. I will check to see if my current Kumhos are Made in China. Thanks for the heads up. Last set of tires I bought at Costco and it was more expensive than TireRack but the peace of mind and lifetime flat repair plus balance/rotation should help make it worth while. I really hate other tire shops such as America's Tire or those little shops that over-tighten your lugnuts.
TrueKnight said:It's been a hit and miss with me when it comes to TireRack. I've bought 3 sets of new tires. One set had two tires that went bald in less than 20k miles of driving.
Richardito said:overclock said:I buy my tires at Sam's Club. I recently had a nail in a tire that went thru the tread and into the sidewall. The prorated the new tire with a $20 discount. Then they charged me $15 to put on the new tire. So in the end I got a $5 discount. Woohoo!
But still a better experience than those of you that have bought tires off of TR. I almost bought tires for my minivan from TR but I was concerned about several items mentioned in this thread already about TR and then some.
TireRack for me has been very good. When my Saab is almost ready for new tires I visit the website a couple of times a week and look at the close out rims for my car. Once I see ones that I like (and cheap, <$100 each) I take a look at a tire/rim package. It is usually just about $100+ more (rims and tires) from TR than having just tires changed locally. Since TR mounts and balances them for free, I do not have to pay anything to mount them. I take off my used tires/rims and usually sell them locally for about $200-300. Nice deal for everyone. Oh, I also fix my own flats with the vulcanizing injections. No wastefulness here...
OK, but you can't fix tread ripping off in strips and hitting other cars on the highway with fix a flat.
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