So I was going through the mail today, throwing away the usual dreck they stuff my monthly bills with, when I happened to actually LOOK at the one in my Kohl's bill. ..... $10 gift, huh? ... Whoa, this is really $10 off $10! Look in your bills folks!
does this mean i should cancel my online only bill delivery? all over the place they encourage you to go paperless and then you miss out on goodies. that is plain dumb. thanks for alerting me to this.
I got a statement today which was a surprise since I haven't used Kohl's card in a couple of years. So of course I opened it to find out why they were sending me a statement. Got me a coupon
my4mainecoons said: I got a statement today which was a surprise since I haven't used Kohl's card in a couple of years. So of course I opened it to find out why they were sending me a statement. Got me a coupon
So does this mean if we don't carry a balance, they will send a coupon anyways? I haven't shopped there for a few months.
Both my wife and I have accounts. She with $0 charges/balance gets the ten bucks. I with charges get nothing. I guess they just want to get the non-shoppers back in the store.
Johnnyma45 said: my4mainecoons said: I got a statement today which was a surprise since I haven't used Kohl's card in a couple of years. So of course I opened it to find out why they were sending me a statement. Got me a coupon
So does this mean if we don't carry a balance, they will send a coupon anyways? I haven't shopped there for a few months.that's what happened to me. i haven't used the account in months and had a zero balance but got the coupon.
marvholly said: No go for me and I do get paper bills.
Guess Kohl's does not like it that I ONLY shop sales & clearance and then ONLY w/ their coupon when it is 20% off/better.
I'm in that bucket too..haven't received my paper bill yet, but I'm not holding out much hope, lol....
StormWallet
Member
posted: Oct. 25, 2009 @ 8:49p
w770496 said: Thanks so much, just went and found in garbage
Ditto... THANKS, OP... big Green for you... this is what FW friends are for... sharing when we need to root through the trash to get a great deal!
drainbamage123
Member
posted: Oct. 26, 2009 @ 8:29a
marvholly said: No go for me and I do get paper bills.
Guess Kohl's does not like it that I ONLY shop sales & clearance and then ONLY w/ their coupon when it is 20% off/better.
Wife does same, purchase sale and clearance and uses the 20% or 30%, but we received one in our last month's statement. So don't give up hope . So much for rewarding folks who do ebill.
Ugh, you just reminded me that I had about $30 of Kohl's Cash that expired. Happened to me twice already. And BOY do I need some new Dockers... (they shrunk, I swear I didn't put on any weight).
marvholly said: No go for me and I do get paper bills.
Guess Kohl's does not like it that I ONLY shop sales & clearance and then ONLY w/ their coupon when it is 20% off/better.
I shop like you and got a $10 off $75 purchase last month with my bill. I ended up buying some stuff just to get to $75.00 and then returned it because it was stuff I did not need... sometimes coupons are not good to get....
summer2005 said: does this mean i should cancel my online only bill delivery? all over the place they encourage you to go paperless and then you miss out on goodies. that is plain dumb. thanks for alerting me to this.
me too! I normally go paperless, but I left Target paper bill because sometimes they have coupons, but didn't think of Kohl's. Might have to cancel paperless for that too!
gohdes said: summer2005 said: does this mean i should cancel my online only bill delivery? all over the place they encourage you to go paperless and then you miss out on goodies. that is plain dumb. thanks for alerting me to this.
me too! I normally go paperless, but I left Target paper bill because sometimes they have coupons, but didn't think of Kohl's. Might have to cancel paperless for that too!
just sent a message to customer service asking why paperless customers get left out like this. we save trees, and a good deal of $ for the company by eliminating postage and handling of all that paper! will be interesting to see their reply, if one ever comes. will report back.
jungleeravan
New Member
posted: Oct. 30, 2009 @ 4:42p
i just called and told people getting coupon. He said he will email or mail it to me..
ChumpyTheChimp said: Ugh, you just reminded me that I had about $30 of Kohl's Cash that expired. Happened to me twice already. And BOY do I need some new Dockers... (they shrunk, I swear I didn't put on any weight).
You look fine to me!
I had one of those $10 off $10 coupons Kohl's sends in the mail and it had expired two weeks before. I took it to the store and when buying a pair of jeans asked the girl if I could still use the coupon. She said sure and took $10 off the bill. Happened about six months ago and they keep sending me one every couple of months. Just to get me in the store, I guess.
I have been"trying" to deal w/Kohl's customer service over this issue since 10/25 but insisted in my original email complaint that I wanted a response from marketing NOT a customer service peon who could do didly.
Guess what: I have had 2 responses: all from customer service peons.
Net Result: I have returned >$60 in items purchased over the last 3 months. I will NOT be discriminated like this simply because I am a careful shopper. I do NOT need the blouse and the $50 in toys are just as cheap at Target & WalMart. In fact, there is a Target in the same mall near work so I am not wasting any gas. Yes, I have spent the time to do the return to Kohl's and repurchase at Target but that will NOT happen again.
I do NOT need Kohl's. I work WAAAY to hard for my $$$ to be cheated like this. Kohl's needs MY business and they are NOT going to get any more until they treat me as well as their other customers.
ThePessimist
Ancient Member
posted: Nov. 1, 2009 @ 10:10a
marvholly said: I do NOT need Kohl's. I work WAAAY to hard for my $$$ to be cheated like this. Kohl's needs MY business and they are NOT going to get any more until they treat me as well as their other customers. Wow, did you skip your coffee today? My wife and I didn't get the $10 off coupon in our bill either. I assume that it was targeted in some fashion. If you don't like the fact that companies target offers to certain customers, then you're going to be very limited in who you can do business with.
I get all sorts of targeted offers from companies I haven't done business with in a while, giving me a discount to try them again. Jewel sends us coupons that are in different denominations from what our neighbors get, because they know our typical grocery bill and want us to stretch a little bit to use the coupons. I won't even go into how much targeting of offers banks and CC companies do.
While I'd like the coupon as much as the next customer, I don't feel "cheated" because I wasn't included in a targeted promotion. My wife and I have gotten enough incredible deals from them that we're hardly going to boycott them over $10.
Incidentally, do you also feel that they "cheat" you every time they send you an "up to 30%" peel-off coupon, but it's for less than 30% off?
gatormom00
New Member
posted: Nov. 1, 2009 @ 5:43p
Thanks. I had no balance and wouldn't have looked at inserts without seeing your post.
Skipping 6 Messages...
marvholly
Senior Member
posted: Nov. 10, 2009 @ 3:11a
I do get paper bills. I got NOTHING in my bill. I have been in email contact w/customer service for about 3 weeks now and it is VERY apparent they cannot/will not read or actually respond to my real issue. As a result, because I feel that as a bargain hunting customer I am being discriminated against,I have returned about $60 in merchandise and cut up & returned my Kohl's cc.
I do NOT need Kohl's. there are TONS of shopping choices in my area from Target/WalMart/Kmart to high end stores like Bloomingdales and Nordstroms. Why should I waste my time on a store that CLEARLY is not interested in obtaining my very hard earned $$.
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