I have the original 500/$30 SERO and a PPC-6700 (I never called except to add free texting).

Retentions offered me $20 off for 2 years + I could use my $150 phone credit or get a phone as a new customer (which she says is a better status she coded for me... eligible for all rebates and discounts).

I requested an 8330 Curve, but she said that it was not compatible with my plan (offered $70 - $20 plan), but I could get anything except Blackberry or "touchscreen" with my plan. She also told me I had 30 days to choose a phone or cancel w/o penalty.

I looked at my plan details today, and it indicated that I had extended my contract for 2 years, but no mention of the $20 discount (it dose show in the bill). Is this normal? What is the best way to confirm the $20 discount is permanent without raising any flags (or getting the very nice retentions lady in trouble)? The credit dose show on my new bill, but is shown as $16.22 and $3.78 service credits. The way the service credit is structured, it looks like part of the credit is linked to the TEP (I was planning to drop since the phone is still in very good shape, and replaceable on eBay). Any chance a $10 BIS buy-up could be substituted for the TEP?

What is the best way to get a curve on my current plan (I don't care about BIS). Could I take a "free" phone from Sprint, eBay it, and get a Curve on eBay? If The curve is a no go, then what's my best option?

This is my moment of maximum leverage, so how can I improve this (already insane) plan?

TIA

-Zogg

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NEW BILL:

Fair and Flexible Plan - Tiered Overage Charges $0.00
Fair and Flexible Plan - 500 Anytime Minutes Included $30.00
$20 Service Credit -$16.22
Total Equipment Protection - $3 insurance premium & $4 service/repair $7.00
$20 Service Credit -$3.78
SMS Text Messaging - Unlimited Text Messaging $0.00

Sprint Surcharges $1.47

Federal-Univ Serv Assess Non-LD $0.28
Administrative Charge $0.99
Regulatory Charge $0.20
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$1.47
Government Fees & Taxes $2.33
Georgia State-Sales Tax $0.42
Fulton County-Sales Tax $0.28
Atlanta City-911 Tax $1.50
Atlanta City-Sales Tax $0.13
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$2.33

Total Due by November 28 $20.80

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PLAN DETAILS:

* Sprint Fair & Flexible Plan
* Unlimited Mobile to Mobile
* Adjustable Anytime Minutes
* Caller ID
* $30.00 Minimum Monthly Charge
* Call Waiting
* AMERICA - ROAMING Included
* Three-way Calling
* Nationwide Long Distance Included
* Voicemail
* Unlimited Night & Weekend Mins. Included
* Nights: M-Th 9PM-7AM Wknd: F 9PM-M 7AM
* Unlimited Data Access

Monthly charge for service plan
$30.0
Plan add-ons for ZOGG

* EVDO CasualIncluded
* America Expanded Voice CoveragIncluded
* Total Equipment Protection7.00
* Unlimited Text MessagingIncluded
* Nights and weekends starting at 9pmIncluded