Wrote to Customer Service. They told me they have no record of code MLB50 ever being in their system as an active code, but if I could prove it with an order (apparently the one they cancelled doesn't count), they'd honor it on other merchandise it applied to (part of my complaint was how conveniently they cancelled the order and now MLB50 doesn't work any longer).
Congrats to those whose orders didn't get cancelled.
Jlovey2
Senior Member
posted: Nov. 27, 2012 @ 4:15p
Well it may not be a total congrats I just received the wrong jacket and cs says they are receiving a high volume of calls and requests that I call at a later time. I hope my second jacket arrives and is correct. Based on their previous responses on the deal I wont hold hope of getting the orioles jacket I paid for
rushhound
Senior Member - 2K
posted: Nov. 27, 2012 @ 4:53p
Jlovey2 said: Well it may not be a total congrats I just received the wrong jacket and cs says they are receiving a high volume of calls and requests that I call at a later time. I hope my second jacket arrives and is correct. Based on their previous responses on the deal I wont hold hope of getting the orioles jacket I paid for
I was looking for an O's hoodie in a "L" but they had none left when I found this.
ams30
Shopaholic Member
posted: Nov. 27, 2012 @ 5:02p
Says that the coupon code is no longer working.
Jlovey2
Senior Member
posted: Nov. 27, 2012 @ 5:13p
rushhound said: Jlovey2 said: Well it may not be a total congrats I just received the wrong jacket and cs says they are receiving a high volume of calls and requests that I call at a later time. I hope my second jacket arrives and is correct. Based on their previous responses on the deal I wont hold hope of getting the orioles jacket I paid for
I was looking for an O's hoodie in a "L" but they had none left when I found this.
I had a medium in gray ordered for DH and paid for received a gray red sox. Odd but, the packing slip with it says I ordered a Red soxx. I checked all my confirmations and they all say O's. Crossing my fingers I get the yankees for my son.
MechanicalMan
Texts w/Favre
posted: Nov. 27, 2012 @ 7:50p
My Cardinals hoodie came today, and I love it. It's pretty lightweight, but it looks really good.
Jlovey2 said: rushhound said: Jlovey2 said: Well it may not be a total congrats I just received the wrong jacket and cs says they are receiving a high volume of calls and requests that I call at a later time. I hope my second jacket arrives and is correct. Based on their previous responses on the deal I wont hold hope of getting the orioles jacket I paid for
I was looking for an O's hoodie in a "L" but they had none left when I found this.
I had a medium in gray ordered for DH and paid for received a gray red sox. Odd but, the packing slip with it says I ordered a Red soxx. I checked all my confirmations and they all say O's. Crossing my fingers I get the yankees for my son.
I ordered two Orioles hoodies as well. My e-mail confirmation says Orioles, but I received 2 Red Sox hoodies.
The invoice with the package shows Red Sox as well as the website when I enter the order #.
Wonder if it is just a glitch with Orioles hoodies?
Jlovey2
Senior Member
posted: Nov. 28, 2012 @ 11:22a
Sadly now my yankees hoodie was cancelled last night. I went through google shipping to complain since I coudn't call. I have not been contacted to see if anything can be done
I do see now which wasn't there when I ordered that they orioles gray changes to a red sox pic but, I'm sure that want there when I ordered. My order is specific to saying orioles. They have other stuff but, I have to wonder if it's worth the hassle.
rxunarmed
New Member
posted: Nov. 29, 2012 @ 5:38p
I received 2 gray red sox hoodies when I ordered orioles. Ugh! Waited forever to try to get them to pick up the phone but never got through. I tried to contact them through the website but it won't let me send the inquiry since it always says i'm over the character limit even if the box is empty.
mkdevo
Broke Member
posted: Dec. 4, 2012 @ 3:33p
Placed my order on 11/20 for 4 Yankees hoodies.
Got 1 pretty quickly on the 27th. Got 2 more today.
Went to check on the other one, and supposedly it was shipped on the same day as the first one, but in a different package. That tracking info only shows that a label was created, so it was never shipped.
I was charged the full amount of my order.
On hold now, for 10 minutes and counting... Got a feeling this is going to be difficult.
mkdevo
Broke Member
posted: Jan. 8, 2013 @ 7:17a
mkdevo said: Placed my order on 11/23 for 4 Yankees hoodies.
Got 1 pretty quickly on the 27th. Got 2 more today.
Went to check on the other one, and supposedly it was shipped on the same day as the first one, but in a different package. That tracking info only shows that a label was created, so it was never shipped.
I was charged the full amount of my order.
On hold now, for 10 minutes and counting... Got a feeling this is going to be difficult.
Just wanted to post a follow-up to this call on December 4th.
After waiting 20+ minutes, someone finally picked up. I explained my situation, and the CSR verified that the 4th hoodie was never shipped. She told me that they would locate one in a store for me, which could take up to 3 days, and they would ship it to me overnight. If they were unable to locate one, they would issue me a refund for the missing hoodie within a week. I asked and was assured that no further action was needed on my part.
I gave them a month. Nothing.
Called again on January 4th at 11am ET to follow up. Sat on hold for exactly ONE HOUR before hanging up. No one ever picked up. Absolutely ridiculous.
Filed a dispute with Chase and will never deal with FinishLine again. What a joke.
Disclaimer: By providing links to other sites, FatWallet.com does not guarantee, approve or endorse the information or products available at these sites, nor does a link indicate any association with or endorsement by the linked site to FatWallet.com.
Members of our community may attach files to a post in accordance with the User Agreement. FatWallet is not responsible for the content, accuracy, completeness or validity of any information contained in any attached file. Files have *not* been scanned for viruses. Be especially wary of Excel files which may contain malicious content.
One-time set up
Avoid the hassle of entering your information every time you buy.
•
Instant Cash Back tracking
Since we complete the purchase, we can credit your Cash Back immediately.
•
Buy with just two clicks
One click begins checkout and another confirms your purchase.
Once set up, making a purchase with FW checkout is a breeze. FatWallet Checkout confirms the after-tax
price plus shipping and, after you confirm, completes your purchase for you.
Shopping
Earn Cash Back while you shop - just 3 simple steps.
1. Sign Up so we know who to pay! (It's FREE.)
2. Shop through FatWallet for deals from your favorite stores. Your online purchases earn Cash Back that builds in your FatWallet account.
3. Get Paid by requesting a payment via check or PayPal.
FatWallet coupons help you save more when shopping online. Use our Coupons Search to browse coupons and offers from thousands of stores, gathered into one convenient location.
Forums
As part of our FatWallet Community, you can share deals with almost a million shoppers in our forums. Forum content is generated by consumers for consumers. Share deals, money-saving tips, and more. It's FREE, fun, and addicting.
Support
Our customer experience team is here around the clock - real people ready to assist.
