OMG i just pulled the trigger on 2 hd's from Roku site 30 secs ago just my luck!
posted: Dec. 19, 2012 @ 1:54p
If you paid more, you could ask for price match, Roku customer service is good at doing some "good" for you.
The other day, we temporarily misplaced remote. They even shipped a free remote just after year+ since we bought it (one generation older Roku, not current generation unit). Their Customer Service is "considerate" for one thing! God forbid, never lose Roku remote! Without a remote you can do nothing with Roku! (not recall if your smart-phone/ipod/ipad app can be configured/authorized "after" you've lost the remote, anyway never lose remote, if you do - promptly order an extra one talking nicely with Roku CS)
posted: Dec. 19, 2012 @ 2:08p
When selecting "in-store pick-up", the quantity reverts back to 0. It appears this is not available for in-store pick-up.
Edit: Nevermind -- I see now that it apparently is MC's way of saying the store near me doesn't have it in-stock. Would be nice for MC website to actually display "out of stock at this store" rather than just saying "quantity updated". Oh well.
Gas price to drive the next State over to the nearest store kills the deal.
posted: Dec. 19, 2012 @ 11:37p
I bought three items at noon of Dec. 19. Just few minutes after the order confirmation email, I got a cancellation email saying" you order has been cancelled due to product unavailability or a payment authorization issue."
The store should tell customers what is the reason instead of mixing two totally unrelated reasons - one is not my fault and the other is. My card has no any problem, and actually, I even see the pending payment posted in my card. And 9 hours after that email, it seems I can still order the same product online - so the item is not unavailable. And te customer support is closed after 7 PM EST.
posted: Dec. 20, 2012 @ 3:31p
has been cancelled due to product unavailability or a payment authorization issue. You have not been charged for any items on this order (see list below).
posted: Dec. 20, 2012 @ 3:55p
called and talked to customer service agent and she told me that the all 3 models are out of stock and website only gets updated in morning once a day. so its dead now.
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