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buckeye17
Member
posted: Dec. 22, 2012 @ 10:37p
I believe it's UP TO 50% off depending on what you're buying.
Where did you see the extra 15% off for 12/26 orders?
jesrf
Senior Member
posted: Dec. 23, 2012 @ 12:06a
I received a postcard.... Would assume most of us regulars did....
wiggy44k said: I believe it's UP TO 50% off depending on what you're buying.
Where did you see the extra 15% off for 12/26 orders?
aqan
Senior Member - 1K
posted: Dec. 23, 2012 @ 12:33a
jesrf said: I received a postcard.... Would assume most of us regulars did....
wiggy44k said: I believe it's UP TO 50% off depending on what you're buying.
Where did you see the extra 15% off for 12/26 orders? I'm not a regular can you post a scan.
NeuroSynapsis
Senior Member
posted: Dec. 23, 2012 @ 2:20a
Historically semi annual on 12/26 is 15% off on top of semi annual discounts until 11am or noon.
jesrf
Senior Member
posted: Dec. 23, 2012 @ 8:00a
Correct,
This year it merely states an extra 15% on Dec. 26, so I presume it's all day this year, here are the details:
Starting December 26 and going through January 3, Brooks Brothers will have their Semi-Annual Sale. The discounts vary by item and some of the categories are for “select items only”. Regardless, it’s probably worth holding off on any Brooks Brothers purchases if you can.
Shirts: Buy 4 or more, get 40% off (or 2 for 25% off) Suits: 30% off Blazers: 30% off Sport Coats: 30% off Trousers: 30% off Chinos: 25% off “Novelty” pants: 40% off Overcoats & Rainwear: 30% off Shoes: 25% off Ties: Buy 2 or more, get 40% off (or 25% off each) Knits: Up to 50% off Sweaters: Up to 50% off Cashmere: 25% off Casual Outerwear: Up to 40% off Socks: Buy 6 or more, get 40% off (or 3 for 25% off) Underwear: Buy 6 or more, get 40% off (or 3 for 25% off) Fragrance: 25% off
You get an extra 15% off on December 26 on top of the sale prices...
NeuroSynapsis
Senior Member
posted: Dec. 24, 2012 @ 3:40p
Is this online and instore or instore only?
Berkie
Member
posted: Dec. 24, 2012 @ 7:19p
Seems to be live online. I don't see the additional 15% yet. According to the email it should be available Dec 25 online.
I wonder if you have the corporate discount will it be an additional 15%?
Berkie said: Seems to be live online. I don't see the additional 15% yet. According to the email it should be available Dec 25 online.
I wonder if you have the corporate discount will it be an additional 15%?
The corporate discount is good on regularly priced merchandise only.
Berkie
Member
posted: Dec. 24, 2012 @ 7:48p
I've been able to take an extra 15% off of their 3 for 210 deals on their shirts before...but you're probably right that it won't work.
Osclib2
Ancient Member
posted: Dec. 26, 2012 @ 11:01a
thanks OP, got 4 shirts with my new BB gift card
jasmithvr6
Member
posted: Dec. 26, 2012 @ 1:39p
Be sure to review the final price carefully before checkout. I found additional discounts were not reflected and I had to call CSR. After talking to CSR, she acknowledged error and somehow I received two ties for $54 (incl tax) and she credited me back shipping costs for my inconvenience. That's almost 70% off retail!!!
rboys
New Member
posted: Dec. 26, 2012 @ 3:27p
So the 15% doesn't come off til checkout?
jmorgans
Member
posted: Dec. 27, 2012 @ 6:08a
My 15% never came off. I completed the order anyway, planning to call and complain. Hold times last night were 1 hour!
wahoo2x
Member
posted: Dec. 27, 2012 @ 7:22a
Extra 15% extended through end of the day 12/27.
jasmithvr6
Member
posted: Dec. 27, 2012 @ 1:44p
jmorgans said: My 15% never came off. I completed the order anyway, planning to call and complain. Hold times last night were 1 hour!
When I called hold time was 36 minutes, but I wasn't on the phone more than 5-10 minutes before I was connected to a CSR.
christmas
Ancient Member
posted: Dec. 27, 2012 @ 8:40p
Brooks Brothers used to have great customer service. After my ordeal with their incompetence and rudeness today, they can keep their clothes, sale price or not. First, my order did not go through on line. Called customer service. I go out of my way to be pleasant to reps as I have worked retail and understand how unrewarding such jobs can be. Indifferent rep answered after half hour. Took order with difficulty, had to explain discounts to her. Finally she confirmed shirts, socks and ties for $326. Checked my email an hour ago, after arriving home (six hours after order placed). Price showed as $398. Called BB, waited half hour. Explained ties did not receive discount. After much delay, told ties were not eligible for discount. I re-opened the BB site, confirmed that the exact ties were clearly discounted. Explained this to rep. I was told the discount was not showing on his end, but "would give me benefit of the doubt"! By now I had their site open on a Mac and a windows machine, with both showing the discount for the purchased ties. Then he said he would have to go through each item on my order to make sure I was charged appropriately. Switching gears, he then advised my order had been packed, so no adjustment could be made till tomorrow. As I had now been on hold a total of over an hour, and had been speaking with clueless reps (combined)for over an hour, I told him to please make whatever adjustment was appropriate and if he could not, to cancel the order and let me know via email. He snippily replied he would do just that and hung up. Looks like we may have to do a chargeback. UPDATE: got an email this morning with revised prices showing the correct discount. Hard to understand why a store that has based its reputation on quality and service has a website that is barely functional, uninformed reps, and inability to view their own product sale specs on line. I have to assume a corporate decision was made to sacrifice service and competence in order to temporarily increase the bottom line. Quite a shame, really.
PhilMcCrack
Member
posted: Dec. 27, 2012 @ 8:50p
My cart showed the 40% off in the shirt's price and the 15% deducted from the total of all my shirs. When I went to the credit card page the prices of the shrts were reduced by the additional 15% and the deduction from the total disappeared. They just moved the discount from my otal purchase to each shirt. I just checked and my CC was correctly charged. No complaints here.
pprogram
Senior Member
posted: Dec. 27, 2012 @ 10:31p
well I guess their billing system is just a spin of the wheel then. When I placed my order everything was correct on my payment page. 3 hr later I get a receipt that differs from my checkout screen. Shirts run at full price - 40% discount but no 15% discount applied.
NeuroSynapsis
Senior Member
posted: Dec. 27, 2012 @ 11:32p
christmas said: Brooks Brothers used to have great customer service. After my ordeal with their incompetence and rudeness today, they can keep their clothes, sale price or not. First, my order did not go through on line. Called customer service. I go out of my way to be pleasant to reps as I have worked retail and understand how unrewarding such jobs can be. Indifferent rep answered after half hour. Took order with difficulty, had to explain discounts to her. Finally she confirmed shirts, socks and ties for $326. Checked my email an hour ago, after arriving home (six hours after order placed). Price showed as $398. Called BB, waited half hour. Explained ties did not receive discount. After much delay, told ties were not eligible for discount. I re-opened the BB site, confirmed that the exact ties were clearly discounted. Explained this to rep. I was told the discount was not showing on his end, but "would give me benefit of the doubt"! By now I had their site open on a Mac and a windows machine, with both showing the discount for the purchased ties. Then he said he would have to go through each item on my order to make sure I was charged appropriately. Switching gears, he then advised my order had been packed, so no adjustment could be made till tomorrow. As I had now been on hold a total of over an hour, and had been speaking with clueless reps (combined)for over an hour, I told him to please make whatever adjustment was appropriate and if he could not, to cancel the order and let me know via email. He snippily replied he would do just that and hung up. Looks like we may have to do a chargeback.
Return policy used to be satisfaction guaranteed, now it's 90 days.
I'm glad I bought from ctshirts this year instead of BB.
christmas
Ancient Member
posted: Dec. 28, 2012 @ 8:44a
Hadn't heard of CT Shirts. Maybe I will give them a try. Only bad thing I noticed on their site is they do not seem to stock XL ties, so no ties for me. Is their quality comparable to BB?
Paul005
New Member
posted: Dec. 28, 2012 @ 9:11a
christmas said: Hadn't heard of CT Shirts. Maybe I will give them a try. Only bad thing I noticed on their site is they do not seem to stock XL ties, so no ties for me. Is their quality comparable to BB?
CT shirts are not bad, but you can tell they are not up to BB standard.
NeuroSynapsis
Senior Member
posted: Dec. 28, 2012 @ 2:48p
Paul005 said: christmas said: Hadn't heard of CT Shirts. Maybe I will give them a try. Only bad thing I noticed on their site is they do not seem to stock XL ties, so no ties for me. Is their quality comparable to BB?
CT shirts are not bad, but you can tell they are not up to BB standard.
funny, if you go to the CT thread they say the same about BB shirts.
As the owner of both they're both of equal quality to me, but the CT shirts look "sharper". Also more modern cuts/fits for CT (with normal naming conventions) vs BB.
Nice brass collar stays for the CT shirts too. Anyway, CT shirts are on clearance for $35-45 so I'd encourage you to buy one for yourself and make the comparison.
damager
Senior Member
posted: Dec. 28, 2012 @ 4:15p
Echoing what others are saying about double checking receipt. I called after my discount didn't seem what it should after checkout, and got an additional $100 off the 4 shirts I ordered.
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