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SEE POST 64 for 1st List of Some of Likely Sale items and prices

For those have participated before the expected Upgrade and Save will be starting in 2 weeks. For those who have not, this can be a pretty good program to trade some old DVDs for $5 coupons to
buy Blurays pretty cheaply It looks like a full 3 weeks this time. This is the 5th or 6th time for this version of the program, but each time it works just a little differently and if you go the first couple
days of the program you may get some questionable looks. The program seems to have settled into a quarterly deal averaging 3 weeks -- 4 wks last summer, 2 wks in October.

Assuming all past rules apply this is the program FAQ. Even more than usual YMMV applies -- there are lot of different scenarios for this program and it seems each store and each manager seems to have a different playbook.
This program gets a lot of different responses.

BEST BUY UPGRADE AND SAVE PROGRAM -- Begins January 13 2013 through the end of business February 2, 2013

1) Trade in ANY DVD for a $5 credit toward purchase of ANY $9.99+ Bluray in stock at Best Buy B&M. This is basically an instore only deal.

-- Limit 5 per visit. Per visit is most often interpreted as 5 per day per customer, but many people have just walked out and come back in immediately or later the same day with 5 more discs. Plenty of people have done far
more than 5 at a single visit as long as the store allows the exception.

-- No stacking of U&S coupons. One U&S Coupon, One Bluray . A Single $5 U&S coupon is allowed per Bluray or Bluray boxset (it may be the only rule I've never seen stretched). A boxset of 3 movies will not allow 3 coupons
and you can't use 2 or 3 coupons on a single Bluray under any circumstance.

-- Most of the time the coupons have an expiration date co-coinciding with the last day of the program so you can't save them and use them next month.

2) Trade in DVDs do not have to be same title as Bluray. Boxsets are most often counted as 1 DVD so if you bring is a set with 4 movies in one case then you will likely be given 1 coupon and not a coupon for each disc.
If your set has for cases in a boxset, just toss the box. If you have a TV series with 5 cases, bring them in as individual pack and not as a set. This works best if each case has a UPC code (S1, Disc 1). I've also found
that if you bring in a bunch of discs of the same season, same show then some clerks will balk so best idea is to bring 1 (slim)case from each set and make another trip later or be prepared to discuss the details.

-- If somebody pulls up a list off Google of 100 or 150 Old Blurays that are "Only Movies Allowed" then they are likely showing you the lists for May or October 2011 which were restricted to certain titles. The Google lists
get pulled up everytime this program is live either online or even instore -- check the dates on the list. If someone tries to tell you only same titles can be exchanged then they are incorrect. This is not the same of Selling/Trade-In
for Used Video Games and every time there are lots of people who get sent to the Video Games Department by employees thinking you are selling items. The Upgrade and Save program is separate and almost
always handled at the Customer Service Counter.

3) DVD must be a commercially produced discs (no burned copies)

4) No adult DVD that are specifically XXX content whether they are rated XXX or not.

5) Discs are supposed to have the original case and artwork and the discs are meant to be at least presentable -- the disc at least should look like it can be played. Many stores require the UPC to be intact. Some stores
check things pretty closely (right disc, right case, right UPC, disc condition) and others just toss the case into the recycle bin without any screening. In reality discs in anything that look like regular case are often accepted
by some stores including those is Blockbuster/3rd party cases with rental stickers and and nowhere near original artwork and UPC.

** Are HDDVD or HD-DVD combo packs eligible. This has been a YMMV issue and some places people have been given credit for both type discs, others only if it was a combo, and some stores refused to consider it
at all for the trade-in. If you run into this issue either try a different store or call 1-800 BESTBUY and see if they can clarify the issue for you or your Store Manager.

6) Bluray -- all current and new release Bluray priced $9.99 or above should be included. Music Blurays have been included since the April 2012 program which is different than previous sales. Preorders are not included.
Discs not in store can sometimes be ordered from BBY.com and some managers will apply a coupon to that item, but ....


7) Each store in the past had there own logistics of how to work the program. Most stores would make you stop at the entry and have your used discs stamped/marked/taped.

-- Many stores had you bring the used DVD to the Service desk, check them out to make sure they met criteria and gave the customer a preprinted coupon(s) with a receipt attached to the coupon/barcode. Some stores
gave the customer a Copied sheet of paper with the UPC bar code and attached receipt to 'activate' the sheet of paper. The coupon could them be exchanged at the regular register for the Bluray you were purchasing and
the barcode automatically deducted the $5 at sale. This allowed you to take your coupons out of the store and purchase later. The expiration date on the official coupon is usually the last day of the sale. . If you are given
a coupon with a receipt attached do not detach them or your coupon may well be disallowed.

-- Some stores required you to bring/leave your DVD at the Customer Service desk, then bring your Blurays to the Service desk to complete the purchase. No coupons were given out so you had to exchange and purchase
the discs the same day.

-- Some stores would allow you to trade your DVD for a coupon at the Service Desk, but each coupon was marked/Dated and you were told it was only valid for the date on the coupon and in that specific store. [Only had
this happen once and I have no idea what would have happened if I took the coupon to a different store or brought it back to the same store later.]

8) Discounts should be taken from the actual Selling Price of the Bluray on the day of purchase despite the fine print on the coupon saying "Discount taken from Regular Price." This has and will likely continue to be a
contentious point until corporate absolutely clarifies the issue or changes the language. BBY ads often show discs with Sale Prices and then subtract the $5 U&S coupon so logically that should apply to all other discs.


9) Price matching and also using $5 coupon is a big YMMV since this can be most certainly considered combining offers or double dipping much in the same way that PM and getting a gift card for purchase is often considered
doubling up. Since the U&S is considered a Store coupon it should be applied to the price before trying to PM unlike a Manufacturers coupon (this difference is spelled out very specifically in Target and other stores coupon
use policy, but not specifically in BBY policy).

10) There should be absolutely no arguments about using Reward Zone certificates during purchase.

11) Additional Manufacturers Coupons SHOULD BE allowed and should be considered the same as cash or a gift card on top of the $5 Promo. This doesn't mean it won't be argued and it certainly doesn't mean it will
be accepted, but according the Best Buy's own Corporate Reps, the use of MQ should never be questioned whether it's a sales price or pricematch or promo.

Multiple times the Best Buy Corporate Employees have had to repeat the phrase "The store should honor the coupon, even with the price match. Any valid manufacturer’s coupon displaying the manufacturer’s address,
a barcode, and labeled as a Manufacturer’s coupon at the top should be accepted on the product listed, regardless of the price." If there are any issues call the 1-800 number in store and ask for a ruling (unfortunately
this often ends up being decided "Manager runs his own store in his own way" unless it just flat out violates some policy. BBY.com community forums are the best place to take issues and often will be decided in
the customers favor with credits and RZ given to cover the missed discounts. Yelling and screaming in the store is not going to win you any arguments in store even if you are correct and will likely get security involved
and irritate everybody else in the store.

12) Buying a disc this week in hopes of applying the coupon next week will work, but it should work as a return/Rebuy so if the price is higher next week it may not always save you money. As usual there is some YMMV
whether some stores will allow you to repurchase the same disc unless the store has current stock. The same can be said of ordering discs online for pick up at the store -- some stores have allowed a return/rebuy to
add the coupon and some stores have refused to do this.

13) Only USED DVD or HDDVD movies are normally allowed as trade in. . Best Buy is only supposed to accept used DVDs, so make sure the DVD(s) you're bringing in to trade are unwrapped. They will sometimes
refuse to accept them if they're sealed. If you find some sealed DVD cheap and bring them to the store sealed, there have been issues. The easiest thing to do is just open them

14) Where to find cheap DVDs: If you don't have any spare DVDs laying around that you wish to part with, there are a variety of places to find cheap DVDs for less than $1-$2 each. Pawn shops, thrift stores, garage sales,
flea markets, dollar stores, and eBay Several people have had success at Dollar Tree, where select DVDs can be found for 25 cents, and some titles even for 1 cent. *Disclaimer* Finding these 25/1 cent DVDs
is a YMMV situation. Some stores have them, some don't. Some BBY stores have balked at accepting these essentially throwaways in slim cases or cardboard sleeves though technically they are commercially
manufactured and in their original cases so you should prevail..

Bringing 5 of the exact same item in for trade in -- often these cheapo discs can raise some eyebrows so if you can divide them up and bring in 5 different items it will go smoother though not to say it won't work

15) Most people have failed at trading in Blurays for coupons even if there is a DVD in the case.

16) If you have a multidisc DVD with those removable trays for extra disc, it is best if you just bring in the case with the tray out and you can keep the extra disc (cool for bonus material). Empty disc trays do raise suspicion
at the service desk.

17) Nobody knows exactly what happens to the old discs and cases. The official word is they are recycled at some national recycling center -- whether this means they are donated to charities for a tax deduction,
sold to 3rd party resellers, or just destroyed is murky.

Best Buy
See Best Buy promo codes that earn 1.5% FatWallet Cash Back.
Member Summary

Best Buy Bluray "Upgrade and Save" (13.48kB)
Thanks Valtron9000
Disclaimer
Most Recent Posts
FYI... Today (Saturday) is the last day to use any of the $5 coupons you may have received as part of this trade-in.

Spy021 (Feb. 02, 2013 @ 1:30a) |

dead

thedbn (Feb. 06, 2013 @ 8:16p) |

I never understand why people make, well, dumb posts like this. The subject line and the last post made FOUR DAYS before... (more)

yoregano (Feb. 07, 2013 @ 9:50a) |

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still doing the $5 min. for a small electronic trade?

You know, if you're going to copy and paste the post right out of Slick, you might as well check FW for the last poster (oh yeah that was you last time -- why didn't you just bump the old post) particularly since you didn't lift post 64 which had all the possible deal discs listed.


POST 64
Most of these should be $9.99 ($4.99 AC) through at least the first week and some through the whole sale:

A-team
American History X/A History of Violence 2 Pack (also in 3 pack below)
Barbarella
A Beautiful Mind
Beowulf
Beverly Hills Cop
Big Lebowski
The Blind Side
Breakfast Club
Casino Royale (combo)
Chicago
Children of Men
Clear & Present Danger
Deep Impact
The Departed
Dolphin Tale
Eagle Eye
The Firm
Gangs of NY
Green Lantern
Hangover
Hangover II
Horrible Bosses
Hot Tub Time Machine
The Hulk
Hurt Locker
I Saw the Devil
Inglourious Basterds
Italian Job
Kick Ass
Kill Bill 1
Kill Bill 2
King Kong
Knight and Day (bluray combo)
Knocked Up
The Lincoln Lawyer
Lovely Bones 2-disc special edition
Man on Fire
Mean Girls ???
Meet the Parents
Les Miserables (non musical with Liam Neeson and Uma Thurman)
Lord of the Rings individual movies
Old School
Out of Sight
Paycheck
Pineapple Express
Planes, Trains and Automobiles
The Princess Bride (25th anniversary)
Pulp Fiction
Requiem for a Dream
Restrepo
Romeo + Juliet
Shooter
Sin City
Source Code
Sum of all Fears
Taken
The Town (extended cut)
Walk the Line
Wedding Singer
Wolverine


OSCAR MOVIES ENDCAP
Amadeus (non-book version)
The Aviator
Batman: The Dark Knight
Ben Hur
Casablanca: 70th Anniversary single disc
Dog Day Afternoon
Goodfellas
Happy Feet
Inception
L.A. Confidential
The Matrix (non-book)
Network
North by Northwest (probably non-book version)
Unforgiven (non-book version)



The $9.99 CinemaNow display
Animal House
Apollo 13
Casino
Coraline
Fast Times at Ridgemont High
Fear and Loathing in Las Vegas
Scarface



The WB $9.99 Triple Packs (Normally 3 discs in one case with the same movie disc as the standalone
release without any Bonus Discs). Some of these are confirmed in store, some are online only,
and there has been no confirmation that all of these will be on sale during the U&S though
some of them are labelled on sale for at least the first week - so YMMV

16 Blocks/The Last Boy Scout/Last Man Standing
2001/A Clockwork Orange/The Shining
300/Troy DC/Alexander Revisted DC
American History X/A History of Violence/True Romance
Austin Powers Trilogy
Beetlejuice/Charlie and the Choc Factory/TB's The Corpse Bride
Blazing Saddles/Caddyshack/NL European Vacation
The Departed/Goodfellas/The Aviator
The Lost Boys Trilogy
Oceans Trilogy
Superman 1/2/Returns
Training Day/John Q/The Pelican Brief
Teenage Mutant Ninja Turtles Trilogy
Twister/Poseidon/The Perfect Storm
V for Vendetta/The Watchmen DC/Constantine
The Wedding Singer/Going The Distance/Music and Lyrics



Steelbooks possibly $9.99 until 1/26 if you can find them since they've been on sale forever
300
Batman Begins
Batman: The Dark Knight
The Book of Eli
Clash of the Titans
Green Lantern
The Hangover
Hangover Part II
Inception
The Matrix
Shawshank Redemption
Sherlock Holmes


Best Buy Sony Save Station
($9.99 and Up-No exact pricing until Sunday but these are usually 9.99 or 12.99)

Annie
The Back Up Plan
Bad Boys
Benchwarmers
Boondock Saints II
Das Boot
Bridge on the River Kwai
Crouching Tiger, Hidden Dragon
Cruel Intentions
Did you hear about the Morgans?
Friends w/Benefits
Gattaca
Glory
Grown Ups
Guns of Navarone
Heavy Metal
Hook
Imaginarium of Dr. Parnassus
Jack & Jill
Julie & Julia
Jumanji
Legends of the Fall
Midnight in Paris
Monty Python & The Holy Grail
Moon
Once Upon a Time in Mexico
Piranha (2010)
Resident Evil:Afterlife
Re-Animator
The Roommate
Salt
Seven Pounds
The Social Network
SuperBad
Tourist
Woman in Black
Zombieland


New Releases 19.99 ($14.99 AC)
The Possession
To Rome With Love
Won't Back Down
Taken 2

any movie cash??

vickh said:   still doing the $5 min. for a small electronic trade?Yes

i did not see any movie cash.

they accept up to 3 small electronics per person. It was interesting. For my two old cell phones, they typed in the serial number and IMEI. i am guessing to see if item is stolen?? any thoughts on this??

I'm sure there are some Movie Cash discs hiding in the mix, but there is no display with a group of them. I did see several of the LOTR individual movies that
still had Movie Cash stickers for The Hobbit though I think it was only $5

The Hobbit movie cash is expired, as is the Skyfall and everything else I saw still on discs.

Those $1 DVDs I got from WalMart during BF weekend will finally come in handy
OP thanks for sharing

I went to redeem (5)$5 coupon on LOTR with the price tag of $14.99 but was price on the end cap as $9.99. I went to check-out and the manager didn't apply my coupon saying the blu-ray is on sale. Where can I find policy that says that? I mean something I can print.

coolbroki said:   I went to redeem (5)$5 coupon on LOTR with the price tag of $14.99 but was price on the end cap as $9.99. I went to check-out and the manager didn't apply my coupon saying the blu-ray is on sale. Where can I find policy that says that? I mean something I can print.check the link in the summary. I would try another manager/store...

Not a bad way to upgrade my collection. Thanks!

psxzombie said:   coolbroki said:   I went to redeem (5)$5 coupon on LOTR with the price tag of $14.99 but was price on the end cap as $9.99. I went to check-out and the manager didn't apply my coupon saying the blu-ray is on sale. Where can I find policy that says that? I mean something I can print.check the link in the summary. I would try another manager/store... TOC does say "not valid with any other offer" but I've NEVER had them reject the voucher because the bluray was on sale.

FYI, this promo seems to happen every 2 or 3 months. I did it about 10 times when it came up last summer, but didn't get any the last time (sept? oct?). Just depends on what $10~$15 bluray sales they have going on during that time.

coolbroki said:   I went to redeem (5)$5 coupon on LOTR with the price tag of $14.99 but was price on the end cap as $9.99. I went to check-out and the manager didn't apply my coupon saying the blu-ray is on sale. Where can I find policy that says that? I mean something I can print.

The manager is a moran. Even the current Best Buy weekly ad shows sale priced Blu-rays priced with and without the $5 upgrade coupon.

Show them the ad first assuming it;s the same item in the ad. LOTR has several different SKU variations each with their own price make sure you have the 9.99 one

Contact BBY Customer Service Moderators at forums.bestbuy.com and explain the situation

Try another store.

Thank you for all the reply. Sorry this gonna be a story. But I just wanna share this here. Hoping others will be aware that this will happen to anyone. Yes I went to another store. They had limited supply of the LOTR. I ask the cashier to check if they have more of the two towers (Coz there was no customer and she was walking around near blu-ray area). She did check and has 2 on hand still available. I ask " where would it be?" she said, "I don't know, might be hard to find it coz people here pick them up and will put them everywhere." We found them at last, I check-out, the cashier applied my coupon, I said I have only 4 blu-rays and I have (5) $5 coupon in one receipt. She looked at it, and scan again 5x, I said it should be 4 coz I only have 4 BD. One won't apply to anything. She said, oh I scan it 5x so that's it. So I left and I guess, lost one $5 coupon. Didn't wanna argue, but I felt cheated. lessons learn, our BB store here in SC has the worse Customer service ever!

Yuyak said:   psxzombie said:   coolbroki said:   I went to redeem (5)$5 coupon on LOTR with the price tag of $14.99 but was price on the end cap as $9.99. I went to check-out and the manager didn't apply my coupon saying the blu-ray is on sale. Where can I find policy that says that? I mean something I can print.check the link in the summary. I would try another manager/store... TOC does say "not valid with any other offer" but I've NEVER had them reject the voucher because the bluray was on sale.

FYI, this promo seems to happen every 2 or 3 months. I did it about 10 times when it came up last summer, but didn't get any the last time (sept? oct?). Just depends on what $10~$15 bluray sales they have going on during that time.


Almost all their blu-rays are on sale. We went to another store and got a sale blu-ray tag @ $14.99 but check-out $9.99, the cashier applied the coupon with no problem. My problem with that Cashier was, she cheated me one coupon, scanned them all 5 when I have only 4 BD and kept the coupon. I ask about it. But she told me that's it, I scan them all. Didn't wanna argue, so I left! (Think maybe because I am Asian, she thought I can't count! )

rushhound said:   coolbroki said:   I went to redeem (5)$5 coupon on LOTR with the price tag of $14.99 but was price on the end cap as $9.99. I went to check-out and the manager didn't apply my coupon saying the blu-ray is on sale. Where can I find policy that says that? I mean something I can print.

The manager is a moran. Even the current Best Buy weekly ad shows sale priced Blu-rays priced with and without the $5 upgrade coupon.


Agree!

I took some DVDs to a store location and initially the sales rep (in the cust service area) stated that it should be used DVDs
and was initially skeptical since I brought in new DVDs
OMG!!!
with no hassle, he gave me five $5 vouchers to use
I was able to apply one on the DESPICABLE ME 3D Combo set for $14.99 (b4 coupon)

Do all Best Buys do Express orders to let you use the $5 off coupon on online-only available blu rays? If not, how can I tell if my store does? Thanks in advance!

sarahturtle said:   Do all Best Buys do Express orders to let you use the $5 off coupon on online-only available blu rays? If not, how can I tell if my store does? Thanks in advance!

They all should do it. Many stores or specific clerks may not even realize Express Lane exists and that's it's different than a standard "ship to" order and the
coupon use is still a store by store issue.

hariseldon said:   sarahturtle said:   Do all Best Buys do Express orders to let you use the $5 off coupon on online-only available blu rays? If not, how can I tell if my store does? Thanks in advance!

They all should do it. Many stores or specific clerks may not even realize Express Lane exists and that's it's different than a standard "ship to" order and the
coupon use is still a store by store issue.


Thanks hariseldon. The person who answered the phone at Best Buy had never heard of such a thing and said they can't order a blu ray into the store to use the coupon. So, I may just give up on that idea.

Ask other people at the store and find someone who knows what it is and how to do it. A senior employee -- there's always one star in every store who actually reads the employee memos.
I wish I could say the managers were always the best one to ask, but that's not the truth. Find the ex-Teachers Pet and make friends - they're the one who will go find out how to do it
even if they don't know when you walk in the door.

coolbroki said:   I went to redeem (5)$5 coupon on LOTR with the price tag of $14.99 but was price on the end cap as $9.99. I went to check-out and the manager didn't apply my coupon saying the blu-ray is on sale.Text Where can I find policy that says that? I mean something I can print.

Yeah this is a crock of shit at BB.. They tried pulling this crap on us last night with 50 off 100 deal.. Saying the Blue RAY player was onsale for 99.99 regular price 149.99 ( Item was NOT YELLOW TAGGED like the rest of the SALE items in store) . This is such a everyday ploy to make you think you are getting a deal on that pricing structure.. Went back and forth for 10 mins.. I asked the manager to override.. DONE..

FYI... Today (Saturday) is the last day to use any of the $5 coupons you may have received as part of this trade-in.

dead

thedbn said:   dead
I never understand why people make, well, dumb posts like this. The subject line and the last post made FOUR DAYS before the one above clearly list the expiration date. Why are people compelled to do this?



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