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posted: Jan. 16, 2013 @ 8:57a
I ordered from them previously and it took about two weeks to get the item. I never did get an email that the item shipped. They also do not accept cancellations of an order once it is placed. Customer Service gets a 2 from me out of 10. Also your credit card is charged immediately even though your item ships 2 weeks later.
posted: Jan. 16, 2013 @ 9:05a
I've ordered from them a couple times. The experience was the same. I ordered two keyboard sets, decided on cancelling one of them and found it impossible. I was able to give one of the sets away so it wasn't that big a deal. I also got a very decent price for them. I wouldn't be afraid of ordering from them, but be sure you definitely want it before getting too click happy.
I remember reading up on them. The chance of a problem is low. But if you do have any problems, you will have a hell of a time getting it resolved. But I think that's fairly common with all these deal a day sites.
posted: Jan. 16, 2013 @ 11:00p
cmrivera said: I ordered from them previously and it took about two weeks to get the item. I never did get an email that the item shipped. They also do not accept cancellations of an order once it is placed. Customer Service gets a 2 from me out of 10. Also your credit card is charged immediately even though your item ships 2 weeks later.
I have placed three orders with them. First one I didnt hear anything for 3 weeks. I sent an email to see what was going on with my order, and their reply was that they ran out. I got a refund but it would have been nice if they let me know instead of waiting for me to inquire. Second order took a month to show up and was broken when it arrived (refurb Logitech remote with a broken usb plug). Logitech told me to return it to the point of sale, and 1sale told me it was covered by the manufacturer. Logitech ended up taking care of it for me. Last item took 3 weeks to show up and I never got any shipping confirmation. They have some good deals but for me they have been awful to deal with and not worth the savings. Just my .02
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