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Those who have received the GC mail, Can you post the email ID from which it has been sent & any other deatils of email.

I have not received mine yet.

PhinTron said:   Those who have received the GC mail, Can you post the email ID from which it has been sent & any other deatils of email.

I have not received mine yet.


Subject: "Your Gift for Subscribing to The wall street journal"
from: The wall street journal <TheWallStreetJournal@e.dowjones.info>

Dear invisible

Thank you for subscribing to The wall street journal. It is our pleasure to send you this $50 Amazon.com Gift Card* that can be applied towards the purchase of millions of items at Amazon.com. Don't delete this message. You'll need the gift card claim code below. You may want to print a copy of this message for easy reference later.

Amazon Gift Card** claim code: xxxx

To redeem your gift card, follow these steps:

1. Visit www.amazon.com/gc

2. Click Apply to Account and enter the claim code when prompted.

3. These gift card funds will be applied automatically to eligible orders during the checkout process.

4. You must pay for any remaining balance on your order with a credit card or other acceptable form of payment.

Your gift card claim code may also be entered when prompted during the checkout process (you will not be able to redeem your gift card using the Amazon.com 1-Click service unless you first redeem the gift card funds to Your Account).

If you have questions about redeeming your Amazon Gift Card, please visit www.amazon.com/gc-redeem. If you have questions regarding your subscription to The wall street journal, please contact 1 800-JOURNAL (568-7625).

dup sorry

Scifiguy123 said:   Just received $50 Amazon code. I called to cancel at 1(800)975-3913 and the CSR was very pleasant, cancelled my subscription with no problem at all.

Also, just received email confirmation of auto renewal cancelation.


Tried via site email to stop auto renewal but they need us to call as mentioned stating they are so concerned about the cancellation cause ... BS but will have to call ...

Did you try asking for refund on remaining 30-40 days in case complete access is now stopped? Or just canceled auto renew for Jun 7?

Anyone else have the answer? TIA

Today is day #45... I'm waiting and anxious...

Nice...glad everyone is receiving them. Today is day 48 for me, hope mine comes today. Superscribed 3/8/13.

Excellent! Canceled just now and was given a $11 refund. So, in sum, Amazon $50 gift credit for $10.99 purchase. Good deal.

tnbk said:   Nice...glad everyone is receiving them. Today is day 48 for me, hope mine comes today. Superscribed 3/8/13.

Today would be day 45 for you, but wasn't this a one day deal, 3-7 only???

chryslerguy said:   tnbk said:   Nice...glad everyone is receiving them. Today is day 48 for me, hope mine comes today. Superscribed 3/8/13.

Today would be day 45 for you, but wasn't this a one day deal, 3-7 only???


I just chatted with customer service at WSJ.com. I'm in the cue to be sent the $50GC. She said sometimes it takes a few days more. I did subscribe on 3/7/13 through the banner link, but since it was after business hours it showed starting up 3/8.

tnbk said:   
I just chatted with customer service at WSJ.com. I'm in the cue to be sent the $50GC. She said sometimes it takes a few days more. I did subscribe on 3/7/13 through the banner link, but since it was after business hours it showed starting up 3/8.


I see, it sounds good, I hope we both get emails soon!

burkotron5k said:   Excellent! Canceled just now and was given a $11 refund. So, in sum, Amazon $50 gift credit for $10.99 purchase. Good deal.

WooHoo! thanks X 2 !! Got cancellation emails quite quickly. Now hoping to $11 refund to appear as promised X 2 ...

They tried hard for each one to persuade just doing the auto renewal cancel, give this a one more try, convert to paper version etc etc -- held firm politely, then on asking on refund he says not much is left -- how much I asked? $11 -- I said fine

They said they don't give me any money back as it is prepaid.. but, cancelled..

Got $11.xx of refund after cancellation.

Subscription Cancellation Confirmation
Dear First Last

Thank you for contacting us. This email confirms your recent request to cancel your WSJ Digital Plus subscription.

We appreciate your patronage and hope to serve you again in the future.

If you require further assistance or if you believe you received this email in error, please contact Customer Service.

Regards,
WSJ Customer Service

customercenter.WSJ.com
wsjsupport@WSJ.com
84 2nd Ave. Chicopee, MA 01020



help.WSJ.com/global

does anyone have the original terms and conditions? they have not sent me my GC and are giving me a hard time about it.

arckpromos said:   does anyone have the original terms and conditions? they have not sent me my GC and are giving me a hard time about it.

You know, its right under the first post. It was only valid March 7th. They changed the terms on the 8th.

kareddy006 said:   Got $11.xx of refund after cancellation.

Subscription Cancellation Confirmation
Dear First Last

Thank you for contacting us. This email confirms your recent request to cancel your WSJ Digital Plus subscription.

We appreciate your patronage and hope to serve you again in the future.

If you require further assistance or if you believe you received this email in error, please contact Customer Service.

Regards,
WSJ Customer Service

customercenter.WSJ.com
wsjsupport@WSJ.com
84 2nd Ave. Chicopee, MA 01020



help.WSJ.com/global


While I earlier got the same email but without any mention of $11 refund that I had hoped, and with someone reporting they are not gonna get that as it was prepaid, I almost gave up the idea of calling them back but today also got a 2nd confirmation of cancellation as below X 2 (emphasis mine):

=========================================
Dear invisible:

Thank you for contacting us. This email confirms your recent request to cancel your WSJ Digital Plus subscription.

The credit card on file for your account will be credited $11.00 for the unused portion of your subscription. Please be advised that it may take up to 48 HOURS to completely process the credit.

We appreciate your patronage and hope to serve you again in the future.

If you require further assistance or if you believe you received this email in error, please contact Customer Service.

Regards,
WSJ Customer Service

Mine is cancelled as of June 6th, wouldn't shut it down any earlier. That's OK it was worth it. I wanted to try it anyways and this way I got a bonus. Not worth the money for me though.

How were you guys able to get refunds? Did you email or call in?

I've called twice and both times they said the amount was prepaid and no way to get a refund.

Thanks in advance for any help.

I'm watching this pot that just won't boil... all you guys cancelling right away are probably making them slow down the gift card distribution

so when i get gift card code i just have to call to cancel or i can email?call right?

I haven't received my AMZN code yet. I received the email notice that I was qualified a few weeks ago. Anyone with a last name beginning with "A" get these yet? Maybe they are going reverse alphabetical.

In the L-Q last name section and received in the first day, if that helps.

Recd merchant credit from WSJ $11 X 2

pprogram said:   I haven't received my AMZN code yet. I received the email notice that I was qualified a few weeks ago. Anyone with a last name beginning with "A" get these yet? Maybe they are going reverse alphabetical.

I'm at the north end of the alphabet and still nothing... I think today is day 45 from when I received the qualification email, I might have to contact them in a few days... :/

pprogram said:   I haven't received my AMZN code yet. I received the email notice that I was qualified a few weeks ago. Anyone with a last name beginning with "A" get these yet? Maybe they are going reverse alphabetical.

My last name starts with A. Just got mine.

Received GC today. "P" here.

Got mine...Z. Guess that blows up the alphabetical theory.

Received mine today. I signed up within the first hour of this appearing on FW.

Received today. Time to cancel.

pprogram said:   I haven't received my AMZN code yet. I received the email notice that I was qualified a few weeks ago. Anyone with a last name beginning with "A" get these yet? Maybe they are going reverse alphabetical.

I posted this with an "A" last name and I got mine today.

Just received mine... Thank you OP and everyone who posted replies!

I received mine after complaining to AmazonGiftCard@dowjones.com

Also, this offer appears to be alive again, but now it specifically says you must be a subscriber for 150 days. And you cannot have been a subscriber during the previous 180 days.

Link

I received my confirmation on the 9th. I just received my Amazon card and called to cancel. I'm getting a refund of $10.xx.

Just received mine.

The wall street journal and Barron's Cancellation requests for print and digital subscriptions are only accepted by phone. To cancel your subscription, please call 1-800-975-3913. Our hours of operation are Monday through Friday, 8am - 8pm Eastern Standard Time. For security reasons, your subscriptions cannot be canceled by email or online.

Well that was about as painful as it could have been. The first rep went through excruciating spelling confirmation of my name and email address and still couldn't find the account on the first try. And then dumped me to a retention specialist who offered to tell me about customization features.
"No, I just want to cancel."
"OK, can I just get your phone number?"
"Definitely not, please just cancel"
"OK, I have done that and we do appreciate your time"
"Actually, you don't"

It sounds like my sub will be active for the full 3 months so I expect no prorated refund, but just wanted to be done with them. The dishonesty about 'security purposes' doesn't help put me in a positive mood. They could certainly put retention attempts into an online cancellation process too, and personally I'd be more inclined to consider if the process didn't start off with their lie and I knew it would always be available at my convenience.

Received mine yesterday 4/24/13...cancelled with refund of $10.28 too.

Received mine 4/24, cancelled with minimal retention efforts, though no refund offered (I didn't ask). Sub stays active through entire 3 month period.

If you do not ask immediate cancellation and refund, the default is to enjoy remainder of 3 mo but no refund ... which they prefer of course.

I was just pissed about multiple wrong emails from them categorically denying $50 during the initial 'hot' period with 150days after trial etc, and having to threaten them to charge back, to get the deal going ... so happy to have more get their pound of flesh so to speak

based on what WSJ ended up doing, they could have just stated this up front and gained & retained my good will but some companies have to do it the hard way ...

I finally got my $50 Amazon Gift Card . . what a hassle . . had to contact them several times. I do like the WSJ and will wait until it expires, what is the point of cancelling? You don't get a refund.



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