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I bought an HP pavilion last year and the internal cooling fan broke in 6 months. Interestingly, the computer sent me a message that the fan is broken and I need to fix it. When I called HP customer service they advised me to ship it back to them and they will replace the fan for free. they are also sending me a pre-paid shipper. I can only surmise that they are very familiar with this issue and are prepared to deal with it. I wonder why they don't just fix it and avoid the warranty issues. I guess that is easy to say when you are not a hard-drive engineer.



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