SAN FRANCISCO, Nov 6 (Reuters) - PayPal, the most popular online payment system, on Monday said it will pay up to $100 million in promotional incentives to customers who use the service on up to 100,000 merchant sites in North America.
In a statement, the unit of online marketplace eBay Inc. (eBay.O: Quote, Profile, Research) said millions of PayPal customers will be eligible to receive cash rebate offers up to $20 when paying with PayPal from Nov. 23 through May 15, 2007.
Qualifying merchants include the sites of Barnes & Noble Inc. (BKS.N: Quote, Profile, Research), Dell Inc. (Dell.O: Quote, Profile, Research), PETsMART Inc. (PETM.O: Quote, Profile, Research), Starbucks Corp. (SBUX.O: Quote, Profile, Research), Art.com and a portion of the Hewlett-Packard Co. (HPQ.N: Quote, Profile, Research) site, PayPal's site said.
A free shipping promotion also begins on Nov. 23.
Shares of eBay were up 59 cents, or 1.8 percent, to $32.98 in early trading on Nasdaq on Monday.
This is all fine and dandy if you are a buyer. However as a seller I would rather PayPal lowered their damn fees rather than give away rebates to purchasers. I understand the marketing behind the rebate promo and ultimatally the increased revenue PayPal will generate from increased traffic through online merchants. It's just as a true customer of PayPal (the sellers who pay the fees) we continually get the shaft.
Just my $.02 and it's a Monday morning so, whining is OK
$100 MILLION in $20 increments???? .. but $100 million SHOWS how OVERPRICED and soon to increase FEE structure is taking out of all the sellers accounts!! not to mention all the FREE $ from frozen accounts!!
could not agree more, but it will be nice to maybe get something from PP for once instead of always paying them!
wizardefc said: This is all fine and dandy if you are a buyer. However as a seller I would rather PayPal lowered their damn fees rather than give away rebates to purchasers. I understand the marketing behind the rebate promo and ultimatally the increased revenue PayPal will generate from increased traffic through online merchants. It's just as a true customer of PayPal (the sellers who pay the fees) we continually get the shaft.
Just my $.02 and it's a Monday morning so, whining is OK
wizardefc said: This is all fine and dandy if you are a buyer. However as a seller I would rather PayPal lowered their damn fees rather than give away rebates to purchasers. I understand the marketing behind the rebate promo and ultimatally the increased revenue PayPal will generate from increased traffic through online merchants. It's just as a true customer of PayPal (the sellers who pay the fees) we continually get the shaft.
Just my $.02 and it's a Monday morning so, whining is OK
How would lowering the sellers fees benefit paypal? I doublt it would drive any more sellers to paypal, not enough to make it worth while anyway. This is purely a way to take business from Visa etc.
I want google to bring out a paypal style account system. While i dislike paypal, its the only way i can conveniently accept payments.
wizardefc
Senior Member
posted: Nov. 6, 2006 @ 10:25a
PresidentGringo said: wizardefc said: This is all fine and dandy if you are a buyer. However as a seller I would rather PayPal lowered their damn fees rather than give away rebates to purchasers. I understand the marketing behind the rebate promo and ultimatally the increased revenue PayPal will generate from increased traffic through online merchants. It's just as a true customer of PayPal (the sellers who pay the fees) we continually get the shaft.
Just my $.02 and it's a Monday morning so, whining is OK
How would lowering the sellers fees benefit paypal? I doublt it would drive any more sellers to paypal, not enough to make it worth while anyway. This is purely a way to take business from Visa etc.
I want google to bring out a paypal style account system. While i dislike paypal, its the only way i can conveniently accept payments.
If you read my post you'll see that I understand the marketing but at the same time sellers are the ones who pay PayPal through their fees not buyers. Thus we are the customer not purchasers who are reaping the rebate benefit.
wizardefc said: It's just as a true customer of PayPal (the sellers who pay the fees) we continually get the shaft.
The true customer of Paypal is those who create demand for it's product. In the end, it's the buyers because that's who Paypal and us as sellers always follow.
wizardefc
Senior Member
posted: Nov. 6, 2006 @ 10:36a
DisciplineHedge said: wizardefc said: It's just as a true customer of PayPal (the sellers who pay the fees) we continually get the shaft.
The true customer of Paypal is those who create demand for it's product. In the end, it's the buyers because that's who Paypal and us as sellers always follow.
You can dispute anything. This truly is a "which came first the chicken or the egg" arguement. We as sellers pay for the service thus we are the customer. Purchasers are not paying for the service therefore they aren't a customer of PayPal they simply use a service.
tyrone3971
Cranky Member
posted: Nov. 6, 2006 @ 3:30p
wizardefc said: DisciplineHedge said: wizardefc said: It's just as a true customer of PayPal (the sellers who pay the fees) we continually get the shaft.
The true customer of Paypal is those who create demand for it's product. In the end, it's the buyers because that's who Paypal and us as sellers always follow.
You can dispute anything. This truly is a "which came first the chicken or the egg" arguement. We as sellers pay for the service thus we are the customer. Purchasers are not paying for the service therefore they aren't a customer of PayPal they simply use a service.
Both the buyer AND the seller are paypal customers. Paypal provices a service to both people. Its really irrelevant who actually pays for it.
No one is going to argue someone with a VISA card is a VISA customer. Last time I checked I haven't paid VISA a dime, but I keep collecting 5% off my purchases from them. Is VISA my customer?
wizardefc said: DisciplineHedge said: wizardefc said: It's just as a true customer of PayPal (the sellers who pay the fees) we continually get the shaft.
The true customer of Paypal is those who create demand for it's product. In the end, it's the buyers because that's who Paypal and us as sellers always follow.
You can dispute anything. This truly is a "which came first the chicken or the egg" arguement. We as sellers pay for the service thus we are the customer. Purchasers are not paying for the service therefore they aren't a customer of PayPal they simply use a service.
true. you must offer the paypal choice or the buyer cannot use it. (that said, i cancelled a bid on something the other day after i realized the seller did not take paypal).
himdal03
New Member
posted: Nov. 7, 2006 @ 11:23a
GO HOLIDAY SHOPPING WITH PAYPAL - FREE SHIPPING & 3% Cash Back
Receive free shipping when you make a purchase using your PayPal account from a participating merchant. Participating PayPal merchants will be displayed on the PayPal Holiday landing page starting 11/23/06. See merchants' website for additional terms & conditions.
Receive 3% Cash Back (up to $90) by registering for this Cash Back offer on http://paypal.promotionexpert.com/holiday and purchasing items from participating PayPal merchants using your PayPal account. Once registered, purchases must be made between 12:00:00 AM Pacific Time (PT) on November 23, 2006 and 11:59:59 PM PT on December 15, 2006 to qualify for this offer. The following transactions are excluded from this Cash Back offer: eBay transactions, Send Money transactions, payments to Personal Accounts, donations and payments for services. Limit one registration per person and/or PayPal Account.
Offer available for a limited time. The 3% Cash Back will be deposited into the participants' PayPal accounts within 4 to 6 weeks after the end of the offer. PayPal account must be in good standing prior to and throughout the offer period to be eligible to participate.
The following transactions are excluded from this Cash Back offer: eBay transactions, Send Money transactions, payments to Personal Accounts, donations and payments for services.
Shahhere
Jasmyn said: hmmm....wonder if we can get rebates on eBay fee payments? LOL!
Xriderbc
Senior Member
posted: Nov. 7, 2006 @ 3:39p
I keep waiting to see some legal action against paypal for holding sellers hostage whenever there is a dispute, and keeping funds with a sham of an investigation. No, I haven't had this happen to me (yet-knock on wood) but if you google paypal, you'll find MANY cases. eBay is riding on a cash wave with Paypal, and screwing their sellers. If only there was a major competitor to eBay, things would be so much better.
That was a silly thing to do...so you forfeited any credit card Cash Back and all extended warranty privileges? Or do you have some kinda special paypal cc?
Bmr4life said: WTF? I just spent $3k at Dell Via paypal. I want $20, lol.
aquariumwarehouse
Senior Member
posted: Nov. 8, 2006 @ 5:57p
tyrone3971 said: wizardefc said: DisciplineHedge said: wizardefc said: It's just as a true customer of PayPal (the sellers who pay the fees) we continually get the shaft.
The true customer of Paypal is those who create demand for it's product. In the end, it's the buyers because that's who Paypal and us as sellers always follow.
You can dispute anything. This truly is a "which came first the chicken or the egg" arguement. We as sellers pay for the service thus we are the customer. Purchasers are not paying for the service therefore they aren't a customer of PayPal they simply use a service.
Both the buyer AND the seller are paypal customers. Paypal provices a service to both people. Its really irrelevant who actually pays for it.
No one is going to argue someone with a VISA card is a VISA customer. Last time I checked I haven't paid VISA a dime, but I keep collecting 5% off my purchases from them. Is VISA my customer?
Edit:
paypal sucks. wish there was a better option.
You are a VISA customer if you pay interest or fees. And the merchant seller is a VISA/Paypal customer becuase we pay for thier service. If you use something for free, you arent really a customer. You are a "member" of paypal, not a customer.
Yes I wish paypal and VISA would lower their fees to merchants. When VISA upped the "Rewards Program" a couple years ago, they sent us nice merchants a letter that our fees would go up 1/2 percent to pay for the "Rewars Program". That's a crock! What really outrages me is that a merchant is not permitted to charge the 3%+ fee directly to the customer. But my local city utility or electric utility can add on 3%...I wonder why?
mahaffeymj
Member
posted: Nov. 8, 2006 @ 8:13p
sup with the devil, bring a long spoon
pproanalyst
Thrifty Member
posted: Nov. 9, 2006 @ 4:25p
Xriderbc said: I keep waiting to see some legal action against paypal for holding sellers hostage whenever there is a dispute, and keeping funds with a sham of an investigation. No, I haven't had this happen to me (yet-knock on wood) but if you google paypal, you'll find MANY cases. eBay is riding on a cash wave with Paypal, and screwing their sellers. If only there was a major competitor to eBay, things would be so much better.
I've been a seller with PayPal since 1998, in that time I've had over a 100 disputes. In the dispute process they put a hold on the amount of the claim, they don't freeze the account UNLESS their is reason to suspect fraud. I've never had an investigation last more than 21 days and most were completed in under 10 days, assuming you have your proof you shipped the product. [For the record I've only lost two disputes, both for under $50 dollars.] When they freeze funds they provide you an email advising you of the fact and your rights under CA law and name of the bank holding the funds, as trustee. Under CA law they must deposit impounded funds in an escrow account.
$20 off $150 just isn't as sweet! how about $20 off $50 and free shipping (sweeter?) Receive free shipping when you make a purchase using your PayPal account from a participating merchant. Participating PayPal merchants will be displayed on the PayPal Holiday landing page starting 11/23/06. Offers may be limited to shipments within the 48 contiguous United States. See merchants' websites for additional terms & conditions.
Receive a $20 USD Cash Rebate by registering for this Cash Rebate offer on http://paypal.promotionexpert.com/holiday and purchasing items in a single online payment of $50 USD or more using your PayPal account. To qualify for this offer, purchases must meet the following requirements: 1. Purchases must be made on eBay.com, eBay.ca or on merchants' sites in the US or Canada. 2. eBay.com and eBay.ca purchases must be made through the eBay checkout flow via the eBay website and must not be made through the PayPal send money tab. 3. Purchases must be made between 11/23/06 12:01 PST and 12/31/06 11:59 PST. The following transactions are excluded from this Cash Rebate offer: Send Money transactions, payments to Personal Accounts, eBay payments made to Personal accounts, donations, Text to Buy and payments for services. The Cash Rebate will be deposited into the participants' PayPal accounts within 6 to 8 weeks after 12/31/06. Limit one registration and one $20 rebate per person and/or PayPal Account. Offer available for a limited time. Offer is limited to US and Canada registered users. PayPal conversion rates apply. PayPal account must be in good standing prior to and throughout the offer period to qualify.
If we win a random auction from a seller selling their belongings do we not qualify for the rebate???
The following transactions are excluded from this Cash Rebate offer: Send Money transactions, payments to Personal Accounts, eBay payments made to Personal accounts, donations, Text to Buy and payments for services.
pproanalyst said: I've been a seller with PayPal since 1998, in that time I've had over a 100 disputes. In the dispute process they put a hold on the amount of the claim, they don't freeze the account UNLESS their is reason to suspect fraud. I've never had an investigation last more than 21 days and most were completed in under 10 days, assuming you have your proof you shipped the product. [For the record I've only lost two disputes, both for under $50 dollars.] When they freeze funds they provide you an email advising you of the fact and your rights under CA law and name of the bank holding the funds, as trustee. Under CA law they must deposit impounded funds in an escrow account.
For your information....
However I do agree that PayPal needs work. Out of curiosity, with no disrespect meant or implied...what percentage of your sales/transactions end up being disputed and what kind of product/service do you provide? "Over 100 disputes", seems like quite a lot to me, and would certainly make me think twice if I were relying on PayPal for my livelihood. Thanks.
chaosinla said: If we win a random auction from a seller selling their belongings do we not qualify for the rebate???
The following transactions are excluded from this Cash Rebate offer: Send Money transactions, payments to Personal Accounts, eBay payments made to Personal accounts, donations, Text to Buy and payments for services. Have the same question here. This promotion sounds like promoting sales from established merchants, not the average individual seller on fleabay, but the exclusion applies to "Personal" accounts only. WTH?
Wow, they must be deperate, stupid or both to spend $100 million on this. They should use that money to pay scam victims & revamp their operations, but alas they'll never learn, well maybe from google some day, soon.
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