rockd said:I just sent Mr. Walter Osterman an email... I told him that I would file a claim with the BBB and seek legal action if I did not receive a response.

I would just file with BBB. That is the only way I got a response.

I received a second call playing a recording the other day. They said they know about my request and will be contacting me soon, and that if I attempt to call them about it, it will not expedite it. I had requested a flight date for August 3, which has already passed. According to their response from BBB, they were supposed to call me the last week of July to book. What a headache.

I got a call playing the recording again:

"Hello, this call is being made on behalf of the Dockers/JCPenney Fathers Day promotion. We have received your request to still be booked for a flight based on promotional availability. We are committed to contacting you and a booking agent will be contacting you to discuss your options. Contacting us will not expedite the process. We have extended the booking window. Thank you for your patience."

Well, at least I got some response from them, even if it is, "We know you are still waiting." Somehow, I still doubt I will get my free flight.

I got a voicemail from a live person yesterday! I thought it was the booking agent, but it is not.

I called back and they asked me if i still want to book my flight. I said "YES!" They said that they are "currently renegotiating their contract with the airlines to provide the flights and that this is expected to take several weeks." I will be contacted after the negotiations are done and they have a new contract. They said I will be contacted by phone and that if my travel dates have passed, I will have to pick new travel dates. Travel must be taken by June 2009.

If anyone wants the number, it is 617-788-9600. The ext of the person I spoke with is 677, name is Iesha.

Is anyone else waiting for their flight to be booked? What do you think the chances are we will get one? I am thinking about just accepting the $125 cash now. It doesn't sound good. Renegotiating their contract? What does that even mean?

This fiasco was covered in a trade magazine this month. Here is the link

On the next page is another article outlining a few state laws for rebates. Link 2

I opted for cash on their other promotion, (the one for the free hotel stay for purchasing dockers at Kohls). I haven't gotten the cash yet but did receive a post card in the mail yesterday saying I should receive it in 60 days.

i received check for jcp free flight offer yesterday. finally, i am done with them.

i believe they called me sometime in September for check option and i received it beginning on nov. if you have not received call dockers' customer service.

panasonictech said:ap286 said:i received check for jcp free flight offer yesterday. finally, i am done with them.

when did you request your check?

i requested mine july 31 and have yet to receieve anything.