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JMLey
- Addicted Member
posted: Apr. 4, 2008 @ 8:50p 
My mother board had to be replaced last week because the Wireless feature no longer recognized any available networks. |
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customerXIII
- Addicted Member
posted: May. 4, 2008 @ 12:01p
Another victim of the wireless issue here
Used to work fine until now. Suddenly last week, the Broadcom device disappeared from the device manager and the wireless switch on the front will stay amber whether I switch to the left(OFF) or to the right(ON)
It would eventually reappear if I reboot, but it is not guaranteed
Even if it is detected at boot time, it may go off anytime in the middle of a session After several hours wasted updating bios, drivers, reseating the card, moving to XP and what not, I give up as I don't think it can be fixed at my end
This seems to be a widespread issue on AMD+Broadcom boards
HP has even issued a warranty service enhancement here
But the free repair does not cover F500s even though they are impacted (same hardware, same symptoms)
So my advice to you if you notice anything funky with the wireless is to call them and get the motherboard replaced before your 1-year warranty expires |
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clux
- Senior Member
posted: May. 5, 2008 @ 8:06a
customerXIII said:Another victim of the wireless issue here
Used to work fine until now. Suddenly last week, the Broadcom device disappeared from the device manager and the wireless switch on the front will stay amber whether I switch to the left(OFF) or to the right(ON)
It would eventually reappear if I reboot, but it is not guaranteed
Even if it is detected at boot time, it may go off anytime in the middle of a session
After several hours wasted updating bios, drivers, reseating the card, moving to XP and what not, I give up as I don't think it can be fixed at my end
This seems to be a widespread issue on AMD+Broadcom boards
HP has even issued a warranty service enhancement here
But the free repair does not cover F500s even though they are impacted (same hardware, same symptoms)
So my advice to you if you notice anything funky with the wireless is to call them and get the motherboard replaced before your 1-year warranty expires last time i updated the bios because the battery would not charge. i don't recall seeing the fixes below for bios F.1F: Fixes # Updates the fan control algorithm of the system to reduce the likelihood of future system issues.
# Fixes issue where the touchpad scroll function does not work on some notebooks. looks like most compaq/HP laptops are affected by faulty fan control and if the unit is affected, the symptom is irreversible with bios update. bios update is just a prevention. i hope it really fixes the issue or no more HP/compaq laptops for me. better yet, they better add this laptop to the warranty service enhancement service list or whatever they want to call it. |
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guardian44
- Happy Member
posted: Jul. 14, 2008 @ 3:13p
JMLey said:My mother board had to be replaced last week because the Wireless feature no longer recognized any available networks. I have been fortunate so far, but surely my time is coming. I always run my laptop with an Antec cooler. Maybe that's what has seen me through so far. If my wireless goes I have no plan to return my beloved laptop for factory "care". It will be tough, but I'll just use a USB device for wireless. I do not, DO NOT, want some ham-fisted "tech" tearing my laptop apart at a remote location. Heck, I do not even want to put my laptop into the "caring arms" of UPS. I wish they'd offer to send the repair parts for free, but that's probably not gonna happen. So I'll just have to make do as best I can. Send the laptop to them and it could so easily be a case of one step forward, TWO steps back, depending on the tech. He fixes the wireless and breaks other stuff while talking to his buddy and not paying attention to his work. I for sure care more about my laptop than any tech they can afford to hire. FOR SURE!! Now if they had a local service depot, well, that would be a different story. Then there would be some accountability and no shipping. But as things are, they will not ever see my laptop in their shop . . . . not a chance! |
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clux
- Senior Member
posted: Jul. 14, 2008 @ 5:21p
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rsmo2222
- Ancient Member
posted: Jul. 31, 2008 @ 12:21a
Thanks - now I know why my wireless is malfunctioning. |
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nameunknown
- Member
posted: Sep. 5, 2008 @ 11:24a
So are these 'crazy way' laptop deals still available or did the manufacturers get wise? |
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arbpol
- New Member
posted: Sep. 5, 2008 @ 4:03p
I purchaced an HP desk top 3 months ago, was supposed to get $50.00 rebate. Have received nothing, and no one will tell me anything.Just keep getting sent in circles. Can anyone help? |
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