Samsung Moment for Sprint which came out yesterday is available for Sprint SERO as of the time of this post. I called three different sprint customer representatives and got confirmation that Samsung Moment is an eligible phone on Sprint SERO, while the Palm Pre, HTC Hero, and Samsung Instinct are not. Also on the sprint.com website, if you try to upgrade the phone, you do not receive the "you may need to change your plan" message as you do with the other previously mentioned phones. Hopefully activation will go through, I just ordered the phone five minutes ago and have my fingers crossed.
UPDATE #1 Phone shipped today morning. I understand the pessimism, but I had to try it. My old treo 755p barely resembles a phone anymore, and I can't justify forking up $350 for the TP2
UPDATE #2 Activation is a no go. Sorry for wasting time and raising expectations. But confirmed again that Sprint has the worst customer service department I've ever dealt with.
sussig said: glitch maybe ? sprint may let you have it now and then call you back to either get you to upgrade your plan or return the phone
definitely not a glitch. sprint will never PREVENT you from buying a new phone. but this phone WILL require your SERO plan to get upgraded. its all a big plan to remove as many SERO plans form their system as they can.
that being said, SERO is a good deal, but you can get a cheaper plan:
get 4 trustworthy friends that rarely call landlines during the day
get a 1600 minute EPRP family plan (unlimited mobile calling, any phone allowed) for $155/mo or $31/mo/person
attempt to get a corp discount applied via ecare/echat (officially not allowed, but definitely been done before)
If you can pull off a 25% corp discount, you're paying $23.25/mo/person for unlimited data/text on any webOS/android phone.
atsang said: sussig said: glitch maybe ? sprint may let you have it now and then call you back to either get you to upgrade your plan or return the phone
definitely not a glitch. sprint will never PREVENT you from buying a new phone. but this phone WILL require your SERO plan to get upgraded. its all a big plan to remove as many SERO plans form their system as they can.
that being said, SERO is a good deal, but you can get a cheaper plan:
get 4 trustworthy friends that rarely call landlines during the day
get a 1600 minute EPRP family plan (unlimited mobile calling, any phone allowed) for $155/mo or $31/mo/person
attempt to get a corp discount applied via ecare/echat (officially not allowed, but definitely been done before)
If you can pull off a 25% corp discount, you're paying $23.25/mo/person for unlimited data/text on any webOS/android phone.
The "4 trustworthy friends" plan has a good chance of not working in the long run. What if one person ends up not being so trustworthy and uses all the minutes? It will be a pain in the ass to deal with. Stick with family members if you do this, preferably immediate family members.
atsang said: sussig said: glitch maybe ? sprint may let you have it now and then call you back to either get you to upgrade your plan or return the phone
definitely not a glitch. sprint will never PREVENT you from buying a new phone. but this phone WILL require your SERO plan to get upgraded. its all a big plan to remove as many SERO plans form their system as they can.
that being said, SERO is a good deal, but you can get a cheaper plan:
get 4 trustworthy friends that rarely call landlines during the day
get a 1600 minute EPRP family plan (unlimited mobile calling, any phone allowed) for $155/mo or $31/mo/person
attempt to get a corp discount applied via ecare/echat (officially not allowed, but definitely been done before)
If you can pull off a 25% corp discount, you're paying $23.25/mo/person for unlimited data/text on any webOS/android phone.
Good idea, but I would modify it like this:
A) Get 4 family members who are: a) paying more than $30 for less feautures b) paying ~$60 for the same feautures
B) Offer to be in "plan administrator" (for a small fee of course)
C) Continue as above but divide bill by 4.
D) Save each family member money
E) Get yourself free cell phone service
Grok said: vladgur said: $155/mo != $31/mo/pp * 4
Think he means... 155 / 4 friends = friends foot the bill for you.
With a decent CPU I thought Moment would be great, but was greatly disappointed at how slow it was loading up apps and websites. Not sure if Android 2.0 would help (or when).
Hero runs better but touch screen keys don't work with people with big fingers and no short finger nails.
Tried Moto DROID and it's faster than Moment, and types better than Hero, but not sure if it offers enough benefits to defect $30 SERO for Verizon.
I want to order it but am not even sure if the $100 rebate will process. I'm afraid of a restocking fee.
stunya
Member
posted: Nov. 2, 2009 @ 7:56p
never going to fly. i would love it if it did, but i am pretty sure there is no chance. It has the same plan upgrade message online that pre and hero have.
glintboy7
Senior Member
posted: Nov. 2, 2009 @ 9:16p
There was no upgrade message when I ordered the Moment.
Why dont we all just relax and wait on the person that is going to get the phone first on sero. If and when he try to activate it and it doesnt work. There we know the answer. So lets wait on that one person before proving someone that they are wrong.
soccerguy213
New Member
posted: Nov. 2, 2009 @ 11:17p
I received my moment today. I could not activate it online. I called the sprint and they would not activate it. I talked to managers, they said no. They said they should not have sold the phone. They are offering a refund. They are full of S#$@.
FIRST POST...................NICE TRY................NO ONE HERE IS THAT GULLIBLE
soccerguy213 said: I received my moment today. I could not activate it online. I called the sprint and they would not activate it. I talked to managers, they said no. They said they should not have sold the phone. They are offering a refund. They are full of S#$@.
its already been proven. All android phones will display a plan upgrade message when you attempt to activate it. there is no way around this other than cloning an esn from another SERO friendly phone, which is illegal.
namlook said: atsang said: sussig said: glitch maybe ? sprint may let you have it now and then call you back to either get you to upgrade your plan or return the phone
definitely not a glitch. sprint will never PREVENT you from buying a new phone. but this phone WILL require your SERO plan to get upgraded. its all a big plan to remove as many SERO plans form their system as they can.
that being said, SERO is a good deal, but you can get a cheaper plan:
get 4 trustworthy friends that rarely call landlines during the day
get a 1600 minute EPRP family plan (unlimited mobile calling, any phone allowed) for $155/mo or $31/mo/person
attempt to get a corp discount applied via ecare/echat (officially not allowed, but definitely been done before)
If you can pull off a 25% corp discount, you're paying $23.25/mo/person for unlimited data/text on any webOS/android phone.
The "4 trustworthy friends" plan has a good chance of not working in the long run. What if one person ends up not being so trustworthy and uses all the minutes? It will be a pain in the ass to deal with. Stick with family members if you do this, preferably immediate family members.
My friends and I have already done research on this. Based on what we found, we spend a combined ~120 minutes/mo calling landlines during the weekdays. For us to reach 1600 would take an incredible effort. Any mobile anytime pretty much covers everything we do. If our google voice numbers were considered a mobile line, that number drops to 60 minutes for all 5 of us.
I said trustworthy friends. Not, probably or maybe trustworthy. If you have problems finding friends like that, then don't do the plan.
11:37:10 AM System Thank you for contacting Sprint. My name is Mychal. In order to better assist you; may I please have your first and last name? 11:37:22 AM I am very interested in upgrading my phone to the Moment. 11:37:46 AM But I want to confirm whether or not I would be able to use my SERO plan or would I have to abandon the plan for the new phone. 11:39:06 AM Mychal Good afternoon, the Samsung Moment will require a plan change. You are able to change your plan to the Everything data plus for $59.99 a month with 500 anytime minutes 11:39:36 AM Ok. That will help me make my decision. Thank you. 11:40:12 AM Mychal Is there anything else I can assist you with today? 11:40:24 AM WEINGRAD no thank you!
darthnater
Geeky member
posted: Nov. 3, 2009 @ 2:10p
For what its worth, I talked to customer service twice today asking about using the Moment on my SERO 1250 plan. I was told (and a note was put on my file) that I can order it and activate it without changing my plan. I will be ordering tomorrow to test this out. They were quite clear that it was NOT among the phones that were restricted for SERO. She even went on to list the phones that were restricted. I am mildly hopeful.
darthnater said: For what its worth, I talked to customer service twice today asking about using the Moment on my SERO 1250 plan. I was told (and a note was put on my file) that I can order it and activate it without changing my plan. I will be ordering tomorrow to test this out. They were quite clear that it was NOT among the phones that were restricted for SERO. She even went on to list the phones that were restricted. I am mildly hopeful.
you might as well refuse shipment. its been tried over and over with no success. android cannot be activated on SERO, PERIOD. some sprint reps just havent gotten the news yet.
People on SU have tried to activate the Moment on SERO and it's the same story as the Hero. No go...
Right now the best phones for SERO are the TP2, Intrepid and Treo Pro...or any BB. The Sprint CEO did tweet that some new smartphones coming out would work on SERO though.
"clockcycle: Will SERO customers be able to upgrade to HTC Hero, Samsung Moment, etc, without changing their plans? David: No. Android, webOS, and Instinct require Everything type plans."
ovanit
New Member
posted: Nov. 3, 2009 @ 3:18p
as a SERO customer with a 25% corp discount, no Samsung moment, plus the keyboard is weird--letters along the same line as the space button.
fyi, samsung considers the moment series as the replacement for the instinct line
glintboy7
Senior Member
posted: Nov. 3, 2009 @ 4:36p
BMRisko said: People on SU have tried to activate the Moment on SERO and it's the same story as the Hero. No go...
Right now the best phones for SERO are the TP2, Intrepid and Treo Pro...or any BB. The Sprint CEO did tweet that some new smartphones coming out would work on SERO though.
Could you provide a link? I haven't been able to find these posts on Sprint Users. (regarding people not being able to activate)
Well, this is the fastest way for Sprint to lose me as a customer. All they have competitively is a well-priced plan. If I can't upgrade on SERO, I'm out. They want us on the $70/mo voice+data plans like the other carriers, but unfortunately, Verizon at the same price is a no brainer.
Skipping 25 Messages...
desiindc
Member
posted: Nov. 5, 2009 @ 2:01p
cardboardbox said: atsang said: changing your build won't change your ESN. Sprints already blocked that ESN from being used on SERO. You could clone an ESN onto the android phone, but that's federally illegal.you can run android on some winmo phones like the TP and TP2. I'm sure thats what he meant. Yes. I meant on the WM phones. Everything else seems to be out.
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