Moderator Comment: Members of our community have alerted us to the questionable nature of this deal. While we do not condone any unethical or illegal behavior, we believe discussion and debate helps our community make informed decisions. Please read, comment if you'd like, and proceed with caution. — Nov. 10, 2009 @ 4:06am
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Unbelievable price for the HF20. Even the $500 regular price is much lower than everywhere else. Guess Needless Markup doesn't know a thing or two about electronics. Overpriced rugs...now that's their expertise.
"This web site ("Web Site") is operated by The Neiman Marcus Group, Inc., which includes Neiman Marcus stores, Neiman Marcus Direct, Horchow and Bergdorf Goodman ("Neiman Marcus" or "we" or "us"). This privacy policy only covers information collected at this Web Site, and does not cover any information collected offline by Neiman Marcus (unless specifically stated). All Neiman Marcus websites, including neimanmarcus.com, bergdorfgoodman.com and horchow.com are currently covered by this privacy policy."
Go to Neiman Marcus's website and click on the HORCHOW icon at the bottom of the screen. It takes you to the Horchow website and the camera is there at the same price.
You could sell this on fleabay for more than the $500.
I pulled the trigger and ordered one. $413 was too good of a price to pass up. I'm keeping my fingers crossed. The fact that Horchow is a Neiman Marcus company gave me a little bit of reassurance -- even though the site did not have glowing reviews on e-opinions. (Although, it seemed like most of the complaints were targeted towards furniture delivery). PC Treasures is the vendor that the camcorder is actually being shipped from. They are based in Oxford, MI. Interestingly, they seem to be mostly into computer software. Since I had some questions regarding the vendor, I had a chat with a rep from Horchow. This is the transcript of the chat session:
A Horchow Customer Care associate will be with you momentarily. Thank you for contacting Horchow Online. My name is Carlisa Dixon. Please stand by while I research your inquiry.
Joe: Thanks. Carlisa Dixon: The manufacturer is located in Japan. Joe: I know that. Does it come directly from Canon, or from another reseller? Joe: What is "PC TREAURERS INC." Carlisa Dixon: One moment please while I research this for you. Joe: Thanks. Carlisa Dixon: I will be right with you. Carlisa Dixon: Thank you for waiting. I will be with you in just a moment. Carlisa Dixon: I am sorry for the delay. I will be right with you. Carlisa Dixon: Thank you for waiting. I will be with you in just a moment. Carlisa Dixon: The item would ship from Oxford, Michigan. Joe: From whom? Joe: Is the reseller "PC TREAURERS INC."/ Joe: Do you have any info on what comes in the package along with the camcorder? Carlisa Dixon: Yes. Carlisa Dixon: Per vendor the accessories are Camera Bag and Digital Expressions II Carlisa Dixon: Software. Joe: Ugg... It doesn't fill me with confidence that they do not know how to spell Treasure! Joe: And I assume it comes with everything it is supposed to come with (i.e., battery, lens cap, etc!) Carlisa Dixon: Yes. Joe: Ok. Joe: Thank you for your help. Carlisa Dixon: You are welcome. Carlisa Dixon: Is there anything else I may help you with? Joe: Umm, will I get a shipping notification once it ships? Do I get that from Horchow or from this other company? Carlisa Dixon: When the item ships you will receive an email verification from Horchow. Joe: The odd thing is that I looked up PC Treasures in Oxford, MI and they are a software company. Their website does not list that they sell camcorders. Very puzzling. Has Horchow dealt with this company before? Carlisa Dixon: I will be right with you. Joe: ok Carlisa Dixon: I am sorry for the delay. I will be right with you. Carlisa Dixon: Yes Horchow has worked with this vendor. Joe: Ok, thanks for your help. Carlisa Dixon: Thank you for visiting Horchow Online. Please feel free to contact us at anytime. Chat InformationChat session has been terminated by the Customer Care Associate.
It's NEW. I confirmed by phone & chat. Thanks OP, green for u
me: hello? Stephannie Mayberry: Yes. me: This item Canon Vixia HF20 HD Camcorder me: Is it brand new ? me: Item code HCF10_H4P2Z Stephannie Mayberry: One moment please while I research this for you. me: ok Stephannie Mayberry: This item has been carried for one season. me: what does that mean ? me: Is it New or Refurbished ? Stephannie Mayberry: The item will be new. We do not sell refurbished merchandise. me: ok, thanks Stephannie Mayberry: You are welcome. Stephannie Mayberry: Is there anything else I may help you with? me: no Stephannie Mayberry: Thank you for visiting Horchow Online. Please feel free to contact us at anytime.
Message edited by: m600cc on 2009-11-09 16:36:51 CST
Yes, even i chatted with one of the representative and she said - they do not sell REFURB items. I was thinking to order one. Lets see how it goes. But this is AMAZING DEAL
Chat Session 11-09-2009 17:54 EST: The price for the item below seems unusually low. Is this a new item or refurbished? There is no indication in the product listing so one assumes that the product is brand new. Still, the company's name is misspelled so perhaps there are other errors in the way this item is listed on your site:
PC TREAURERS INC (SIC - "PC TREAsURERS"?) Canon Vixia HF20 HD Camcorder, Item# HCF10_H4P2Z
A Horchow Customer Care associate will be with you momentarily. Thank you for contacting Horchow Online. My name is Sam Gunasegaram. Please stand by while I research your inquiry. Sam Gunasegaram: I apologize, for the disappointment. The merchandise price of the item is $550.00. Sam Gunasegaram: One moment please. Me: It's listed at $500 but is it a new product or refurbished? Sam Gunasegaram: I apologize, for the error in the price. The price of the item is $500.00. One moment please. Sam Gunasegaram: The item is a new item. The item meets the quality assurance standards of Horchow. .
Not the most confidence-inspiring communication but at least I've got it in writing from a company representative that the item is brand new. But why is some little software vendor in Michigan selling new Canon-brand camcorders at a large discount? Very odd. I'm in for one until I find a reason to cancel my order.
Got an email saying I will receive the item on 1/8/10!! what a shame. I promise you that they will never ship the item. 350 is way too low for this. I called to cancel my order because of the 1/8 date and the rep said that people have been ordering 10 and even 100 of this. I don't blame people trying to buy from here and then eBay them off... i doubt if ANYONE will actually get this though
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Just in.
