Since quite a few folks are reporting that the order is still in processing, I too am in the processing stage. Per other folks it seems OM's systems are messed up and orders could say processing even after the items are delievered.
So, here's to hoping ......
Robopop
Member
posted: Nov. 24, 2009 @ 7:18a
berwynask said: Robopop said: These guys suck so badly - just got a call my order was cancelled because of pricing error on the drive. What a terrible company. I am never shopping here again. Are they going to call everyone to cancel orders?
I think they called me because I had also ordered something else in the same order and they probably wanted to make sure that I re-login to make a new order to buy the overpriced crap they still want to be sure to sell me. Some rocks they have huh? I'm surprised they didn't ask me if I wanted a ream of paper that is "on sale" at $5 a ream or try to sell me the $19.99 protection plan for the $39 hard drive they didn't sell me.
chandupost
New Member
posted: Nov. 24, 2009 @ 7:42a
Mine shows "backordered" for the 500 GB.The filler got shipped
This is to inform you that your item 22133816 (Hard Drive) on your order #XXXXXX is shipping from a different warehouse. If there is a delay over 7 days we will contact you with an estimated ship date.
Feel free to contact Customer Service at 800. 283.7674 if you have further questions regarding this order.
We appreciate your business and value you as a customer.
Sincerely,
SaurabhM
New Member
posted: Nov. 24, 2009 @ 8:21a
Dear OfficeMax Customer,
This is to inform you that your item 22133825 on your order # XXXXXX is shipping from a different warehouse. If there is a delay over 7 days we will contact you with an estimated ship date.
Feel free to contact Customer Service at 800. 283.7674 if you have further questions regarding this order.
We appreciate your business and value you as a customer
This is to inform you that your item 22133816 (Hard Drive) on your order #XXXXXX is shipping from a different warehouse. If there is a delay over 7 days we will contact you with an estimated ship date.
Feel free to contact Customer Service at 800. 283.7674 if you have further questions regarding this order.
We appreciate your business and value you as a customer.
Sincerely,
I got this email too. At the same time, I've been getting this message since yesterday afternoon: "Order Status may be unavailable due to routine system maintenance. Please try again later."
This is to inform you that your item 22133816 (Hard Drive) on your order #XXXXXX is shipping from a different warehouse. If there is a delay over 7 days we will contact you with an estimated ship date.
Feel free to contact Customer Service at 800. 283.7674 if you have further questions regarding this order.
We appreciate your business and value you as a customer.
Sincerely,
I got this email too. At the same time, I've been getting this message since yesterday afternoon: "Order Status may be unavailable due to routine system maintenance. Please try again later."
No email, order still "processing"....not sure if the email is a good sign or just automated email that happens when you place an order and it doesn't ship with a specific time frame....although the product page said it should ship within 3-5 days....man I'm tried of speculating...I'm just going to wait and see if my order shows up @ my door.
Because the incorrect pricing is a typographical error and not a valid offer from OfficeMax, all orders relating to the incorrect price have been cancelled. This includes your order noted above.
It is important that you know that this cancellation also affects any additional products that were part of that order. No products included as part of that order are being processed for transaction or delivery.
While we deeply regret any inconvenience this may cause, we ask that you either log on to OfficeMax.com or contact customer service to reorder any of the items from the above referenced order.
If you have questions about this cancelled order, please call customer service at 1-877-OfficeMax. Again, we do regret any inconveniences this may cause.
dvpatel said: Folks on the other site are reporting cancellation emails for the 640GB drives as a pricing error. The jury is still out on the 500GB deal. Most folks went w/ the 500GB deal since it was better GB/$ deal overall. So if the 640GB deal gets cancelled, the 500GB deal will get cancelled as well. Knowing officemax history, there is very little chance that anyone will get anything off of this deal! Few years ago, things were different and deals like this would've gone through. However, with the expnasion of all these deal sites and increase in demand and more people becoming aware of these sites, joining them or just lurkig around, this deal (in particular) was probably over before it made i onto FW!
Early Sunday morning, a few items were briefly displayed on the OfficeMax website with incorrect prices that were inadvertently generated by an automated pricing program.
As is standard practice by all national retailers, OfficeMax disclaims offers from typographical errors. Your order 630234xxx included item number 22135048, a Toshiba 640GB Desktop External Hard Drive, which is an item that was inadvertently shown with an incorrect price.
The correct retail price of the Toshiba 640GB Desktop External Hard Drive is $129.99. This product was incorrectly shown with a price of $59.99.
Dear OfficeMax Customer,
Early Sunday morning, a few items were briefly displayed on the OfficeMax website with incorrect prices that were inadvertently generated by an automated pricing program.
As is standard practice by all national retailers, OfficeMax disclaims offers from typographical errors. Your order 629968xxx included item number 21523521, a Swiss Gear Computer Backpack, which is an item that was inadvertently shown with an incorrect price.
The correct retail price of the Swiss Gear Computer Backpack is $59.99. This product was incorrectly shown with a price of $9.99.
kyahai said: Because the incorrect pricing is a typographical error and not a valid offer from OfficeMax, all orders relating to the incorrect price have been cancelled. This includes your order noted above.
It is important that you know that this cancellation also affects any additional products that were part of that order. No products included as part of that order are being processed for transaction or delivery.
While we deeply regret any inconvenience this may cause, we ask that you either log on to OfficeMax.com or contact customer service to reorder any of the items from the above referenced order.
If you have questions about this cancelled order, please call customer service at 1-877-OfficeMax. Again, we do regret any inconveniences this may cause.
Shezam said: dvpatel said: Folks on the other site are reporting cancellation emails for the 640GB drives as a pricing error. The jury is still out on the 500GB deal. Most folks went w/ the 500GB deal since it was better GB/$ deal overall. So if the 640GB deal gets cancelled, the 500GB deal will get cancelled as well. Knowing officemax history, there is very little chance that anyone will get anything off of this deal! Few years ago, things were different and deals like this would've gone through. However, with the expnasion of all these deal sites and increase in demand and more people becoming aware of these sites, joining them or just lurkig around, this deal (in particular) was probably over before it made i onto FW! Perhaps. But folks with the 500GB deal are reporting OM sending them delayed shipping emails v/s the cancellations. So, till the emails go out or the order status changes to something other than Processing, there's still hope I guess?
"The correct retail price of the Toshiba 500GB USB 2.0 Port External Hard Drive is $149.99. This product was incorrectly shown with a price of $39.99."
You have got to be kidding.
$149.99?
When choosing between OfficeMax and Staples ... who will I choose to do business with?
got my cancellation email also. Are they kidding when they want to sell this external hard drive at the reg price of 149?
tigone13
Member
posted: Nov. 24, 2009 @ 11:09a
November 24, 2009
Dear OfficeMax Customer,
Early Sunday morning, a few items were briefly displayed on the OfficeMax website with incorrect prices that were inadvertently generated by an automated pricing program.
As is standard practice by all national retailers, OfficeMax disclaims offers from typographical errors. Your order 630149978 included item number 22133816, a Toshiba 500GB USB 2.0 Port External Hard Drive, which is an item that was inadvertently shown with an incorrect price.
The correct retail price of the Toshiba 500GB USB 2.0 Port External Hard Drive is $149.99. This product was incorrectly shown with a price of $39.99.
Because the incorrect pricing is a typographical error and not a valid offer from OfficeMax, all orders relating to the incorrect price have been cancelled. This includes your order noted above.
It is important that you know that this cancellation also affects any additional products that were part of that order. No products included as part of that order are being processed for transaction or delivery.
While we deeply regret any inconvenience this may cause, we ask that you either log on to OfficeMax.com or contact customer service to reorder any of the items from the above referenced order.
If you have questions about this cancelled order, please call customer service at 1-877-OfficeMax. Again, we do regret any inconveniences this may cause.
Because the incorrect pricing is a typographical error and not a valid offer from OfficeMax, all orders relating to the incorrect price have been cancelled.
Disclaimer: By providing links to other sites, FatWallet.com does not guarantee, approve or endorse the information or products available at these sites, nor does a link indicate any association with or endorsement by the linked site to FatWallet.com.
Members of our community may attach files to a post in accordance with the User Agreement. FatWallet is not responsible for the content, accuracy, completeness or validity of any information contained in any attached file. Files have *not* been scanned for viruses. Be especially wary of Excel files which may contain malicious content.
