How do I know I'm getting my Cash Back?

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The price after coupons at Advance Auto is a little better than eBay. When I go to the site, I log in here, I go to Cash Back, stores and it gives me the window. If I click to another tab or close the window and open it again, have to log into paypal, whatever, how do I know that Cash Back is still going to go through? The amount hasn't been reported yet in my Cash Back account.

Alternatively, maybe when you log into Fatwallet and go to another site, there could be the Fatwallet swirl logo or something in the corner to know it's still connected and hasn't timed out or anything.


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Hi thumpergeek,

The answer to your question isn't as simple as I wish it was. Also, many merchants do not report Cash Back until they ship. I do see you have two Advance Auto orders from yesterday reported to your account now, so hopefully those are the orders you were waiting on!

I do want to stress that as with all Cash Back merchants, using coupons without FatWallet's Cash Back symbol may void Cash Back. Now, with that out of the way

Anything that distracts from click, add to cart, complete checkout can end Cash Back tracking, and thus void Cash Back eligibility. Clicking in or on another tab or window, closing the window & reopening, etc can all end Cash Back tracking. Believe it or not, something as simple as a Google search or clicking through an email can end Cash Back tracking. This is basically because of the way merchants track.

For the paypal part, if you are logging in as part of the merchant's checkout process (where they automatically redirect you to paypal in the same tab/window), my own experience is that that is not an issue at all. That's just part of the checkout process. If you are manually going to a different tab/window to log in to paypal, that could indeed be an issue.

For the best Cash Back tracking results:
- make sure you do not already have items in your cart at the merchant
- do not use other tabs/windows after your Cash Back click
- Log in to FatWallet, click the Cash Back link for the merchant
- In that same tab/window, add items to your cart, proceed to checkout
- Complete the transaction

In regards to the swirl or logo, interesting idea. Long story short, we can not automatically force such a thing due to agreements with the tracking agencies & merchants.


yes, those would be the ones. i actually used a 50 off 150 coupon on one, and a 35 off 85 coupon on the other. I have an engine I'm building up, and in true FW fashion trying to get deals on everything I can. I had the stuff in my cart, lots of gaskets and colder spark plugs, thermostat, all stuff I had to look for for a bit, then logged into fat wallet to go into a new window to check out. i hope it works, i did the same thing with Lowes...

if the store reports the transaction, that means i'm getting the Cash Back though, right?

I will definitely keep all of this in mind. i haven't been utilizing Cash Back as often as i could have now that i look into it more.


Always save money when you can! I hope the engine work does what you're looking for.

"if the store reports the transaction..." We certainly hope so! FatWallet is not going to remove Cash Back because you admitted to using a coupon, for example. However, some stores do report the transaction initially, then later send a reversal report because the order is not eligible for commission. In turn, that also removes Cash Back.

We'd prefer that if an order is not eligible it wasn't reported to start with, because we believe that's less confusing for all of us. Unfortunately, some stores are not set up to be able to report that way.


Definitely, it's not a cheap hobby so every bit here and there helps.

Understandable. Coupons are definitely a bigger discount but may as well try... It would make more sense for the stores to just have a set criteria and then yes, either report it and pay out or don't.


I'm a fan of Advance Auto with our Cash Back, and have had good luck (so far) combining coupons and Cash Back. Plus I really enjoy buying online with in-store pickup. Besides getting Cash Back, they've already pulled everything together for me by the time I get there and pickup is a breeze.




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