stonepran,

If the referals aren't being credited, it is possible there may be a parasite on your system which is intercepting the referals. See #6 in the above article

So you might just want to check out the second thread (sticky) in the Computers Forum.

Other than that, the only real way to find out any more would be for one of the Mods check out your CashBack history for you.

I placed order of 2 600M on Oct. 19 with order ID: 945876176 through Fat Cash link. Today when I check the balance of Cash Back, it only listed $161.79 under the order ID. Would I only paid $161.79 for two notebook? I wish it is true.
Anyway, no change to those orders has ever been made after I placed the order. $1617.9 would be a close amount of how much I paid. How to solve this problem? Thanks a lot.

I have a similar but different problem with my browser. Any thread that is longer than one page will not open. It will come up with the fatwallet banner and menus but the bottom of the page is blank. I can see only the last page of those threads. It makes me crazy. Oh, yeah, I deleted cookies and cleared history and the problem went away. Then I logged in and the problem reappeared. I've tried messing with all my IE settings and no luck. Can somebody please helllpppp meeeee. TIA.

1thomas said:when I click on most FatCash links, they don't work. It displays the FatCash popup just fine, but the link to the page doesn't complete.
Some work fine though.

For instance,
when I click Office Depot, IE displays http://www.fatwallet.com/redirect/bounce.php?cbmerch=555 in the address bar with a blank white page. The "on track for getting Cash Back" pop up is activated though, but I have nothing to shop from.
Dell Home does the same,
"http://www.fatwallet.com/redirect/bounce.php?cbmerch=600" but no page

But a working example is HP which redirects just fine.

I would think it was a problem with spybot or adaware stopping them but I've always had them and never had this problem until recently. And also because some seem to work just fine while others dont.

Anybody know what the problem might be?
Couldn't find anything in a quick look around all the faqs and help.
Yes I did try to enable those cookies mentioned in one faq, but it didn't make any changes.

Right on, Mr. Mod! That did it.
The best site also has the best, fastest support. Excellent.
Shop on.

Hi, we have ordered 4 (in two diffrent days) laptops from Dell Home through FatCash link with my account . After that Dell sent me confirmation e-mails. But after a while I got e-mails about cancellation of orders and I have called them immediately Thay said that it was their mistake and approved the orders then we got the laptops.

BUT I didnt see any report from Dell about these orders on my Cash Back account,

(Original 1st Order number 000945047703 they changed the order number with this 000950784745 )
(Original 2nd Order number 000945082890 they changed the order number with this 000950786393 )

Moderator Comment: Please submit a Support Request to resolve this issue.
Two things to be aware of: First of all, direct merchant/consumer contact after the Cash Back sale frequently "un-does" Cash Back since the phone rep enters a "new" order replacing the FatWallet-referred order. Secondly, since Dell initiated the contact in this case, we can open an investigation with them in pursuit of your Cash Back if you submit a Support Request.

Cash Back FAQ

Cookies and Hosts files are entirely different and have no relation.

A Hosts file is used to block access to any domains listed in it.

If you block a domain in the Hosts file, that means that you block
everything from that particular domain. But you can still access any
subdomains which are not blocked.

Example of a domain
www.cnn.com

Examples of a subdomain
images.cnn.com
ads.cnn.com

As you can see, a subdomain is one where the www is replaced by any
name one may chose to setup in your hosting control panel which would
be used for what ever purpose it may be needed for.

Not only do you need the cookies from FatWallet and the Vendor (affilate)
you are purchasing from, you need to allow the cookies from the referal
agencies that FatWallet uses. That also means that you should not block
any of the required domains involved.

If you block any needed referal cookies or domains, then you will not
earn your CashBack as these are needed to keep track of your purchases.

Referal agencies used are as listed:

bFast
Commission-Junction
LinkSynergy
Qksrv

Some of these may use other entries which do not appear to be related to
their names such as some of the entries listed in Section 1 (Hosts Files)

hi,
if i am a new customer buying something from one of the Cash Back merchants, do i have to use the same email address as my fatwallet account?
could i use a totally different email address for the merchant?

thanks in advance.

Hi Good question! You may use any email you'd like with your order. As a matter of fact, you can use any name and address. What matters for Cash Back is that you're logged in under your FatWallet username.

More info is in our Cash Back FAQ.

Why has it been taking so long to process CashBack paypal transfers lately? It used to take a day or two and now it takes at least a week. Whats going on?

footn200 said:We're a little slow at the moment due to complications moving our offices, our business manager taking time off, and bank transfers taking longer. Once the dust has settled, we'll do all we can to speed the process. It still may take a couple weeks depending on how your request time corresponds with the processing time. Thanks for your patience.


got it. thanks for the quick reponse.