If you read through the article at the top of this thread, you should be
able to solve your problem.

From the sounds of things, something on your system is blocking the bFast
referal.

If you have a hosts file on your system, check to make sure there are no
bFast entries in it. If you have SpyWareBlaster on your system, then you
need to reconfigure it every time you update it.

Any other protection software you might have on your system, you need to
check the configuration settings to be sure none of them are blocking 3rd
party cookies.

You said this problem started happening a couple of days ago?

Did you update anything at that time or install any programs?

Purhaps you visited a website that might have infected your system with a
drive by install?

Following the instructions at the top of this thread should help you solve
your problem.

Ok then, If you have not installed a Hosts file yourself, then most likely
it was Kaaza that did this to you. The Hosts file from Kaaza is no good as
it will block plenty of legitimate sites. Find and delete this Hosts file.

If you have previously installed a Hosts file, then you would follow these
directions below.

Good Luck

In the directions at the top of this thread, there is a link
to the Hosts Files section of my website. For Convenience, here it is:
         Richard the Lion Hearted's Hosts Files

Here, you will find directions on how to edit the Hosts file. I recommend
using Textpad for this purpose.

Depending on the Operating System you are running, find and open your Hosts
file using Textpad, then in the menus, use:

         Search > Find and look for "bfast" without the quotes.

If you find any of these entries, then you would either delete the entire
line containing this, or you would place a # sign at the beginning of the
entry.

You will need to make sure the Hosts file is not set to "Read Only" in
order to edit it. In Windows Explorer:
         Right click on the file > Properties

If the Read Only box is checked, then uncheck it and click OK. After you
are done editing the Hosts file, you'll want to make sure you change it
back to Read Only.

I did a purchase of over $98 from SmartBargains.com and I started from this link
*******Free Shipping on $75+ Purchase exp 5/9/05*******
mentioned on the Store page for SmartBargains.com to get free shipping on order over $75.

But when I completed the order I had to pay over $6 as shipping charge.

I did the following steps :
1) Logged on to fatwallet using my user ID & password
2) Went to stores page to SmartBargains.com
3) Clicking the *******Free Shipping on $75+ Purchase exp 5/9/05******* link opened a new window for SmartBargain.com
4) Added items to cart in this window
5) Checked out and completed the transaction in same window.

Please help.....did I do some thing wrong.

Will I also qualify for Cash Back because I did not see any notification of fatwallet during the entire transaction?

Please guide, I am using this for first time.

It seems you're on track for Cash Back, but that won't show in your account for up to three weeks. See our Cash Back FAQ for more info.

Regarding the shipping charge, that may be something we need to resolve with SmartBargains. PLEASE, to ensure proper attention to your questions, complete a Support Request. Thanks!

Read through the article at the beginning of this thread.

If you have any other protection software on your system, then that
could be causing the problem.

SpyWareBlaster is one such program that can be a problem because each
and every time you update it, you need to manually reconfigure it as
per the instructions in this thread.

Also, not knowing what popup blocker you're using, it is possible that
you might be using what is known as a rogue program. In the Computer
forum, in the second sticky, you can find the link to check to see if
any of your protection software is a rogue.

Another thing is if you happen to be using a Hosts file. On my site, I
have Hosts files which are configured to work with FatWallet and CashBack.
If you never installed a Hosts file, but have used Kaaza or some other
such program, then you might have a bad Hosts file on your system which
blocks legitimate sites. If so, then it is safe to delete such Hosts files.

Please read the article at the beginning of this thread.

Good Luck

I just finished the $14.99/month rental deal with Blockbuster but I don't see any record in my account. I did log in my account. I used the Fat Wallet store link. I saw a pop-up window showing pending Track # the Date & the Time. But I closed the pop-up window & Fat Wallet windows before I finished the deal with Blockbuster. Is that Why $15 Fat Cash disappear?

Closing the pop-up window is not a problem. However, closing the window resulting from FatWallet to Blockbuster link may have interrupted tracking for your Cash Back.

IF you are talking about the link you made early this morning, then I wouldn't sweat it. I see a Cash Back link to Blockbuster, and it can take up to three weeks for the merchant to report the transaction to us.

I have a question - what if you are sharing a computer with someone who is particularly security-conscious and does not allow modifications to the hosts file? I ask because on this system I can't even get past your site when trying to go to a merchant site. For example I was wanting to see an offer for a monitor at Staples but although I could get the "You're on track for getting Cash Back!" page to appear (several times, actually) I could not get the Staples page to come up and I'm reasonably sure the problem is either a hosts file or perhaps even a firewall issue. The problem is that it would be a major issue to try and get those changed. In fact this system uses the Firefox browser and not Internet Explorer, if that makes any difference. I know that Spybot Search and Destroy and Spyware Blaster are also used. I would imagine that people who surf from their workplace sometimes have similar issues.

One thing that has been suggested to me is that since I can make minor temporary settings changes in the browser itself, if there were a "proxy" I could point to that might resolve the issue, but I have no idea how to do that (or more specifically, what address I would use for a "proxy"). But basically it sounds like where a computer is used by multiple users and the person who set it up is really security conscious (which I actually consider to be a good thing in most situations), the other users are just plain out of luck when it comes to your site and the Cash Back. True or not?

Good questions!

The basic idea is this: We need to know who you are to pay you Cash Back. We also rely on reporting networks to digest our data, send it to the merchant, then report back to us the commission and Cash Back earned by an individual for each transaction.

The hosts file is only used to make sure users do not go somewhere the administrator doesn't want them to... so you might want to check and see why our reporting networks are on the "blacklist." If not a hosts file issue, it could be Symantec AV or something similar that considers the networks a threat due to whatever their criteria are. If the particular networks listed in the OP of this topic are excepted (in hosts, firewalls, antispyware, etc), then the Cash Back links should work.

In short, you won't be earning Cash Back from ours or similar programs with settings as they are on your computer. How to set it up differently is covered in the OP, but how to get around the current set-up is really beyond what we can do remotely. It's better to find someone at your end to help with that.

footn200 said:4) - Firewalls
If you use any firewalls such as Zone Alarm, Norton Internet Security or some other such Firewall, then you need to keep the "Ad Blocking" turned off.

Question: I use Sygate firewall, and I can't find an option for turning off "Ad Blocking". Do you know how to do it?

We have no experience with that particular product. Please consult their Support and let us know what you find!

I need help with this situation to verify FatCash eligibility but most important:
I use Mozilla 1.7.8 on XP -- and this is the sequence of steps:
1. I was logged into fatwallet, jumped on a Staples deal and added an item in cart
2. realized I forgot about FatCash, so emptied the cart, went to fatwallet screen in other 'tab'
3. clicked on FatCash link, got directed to merchant, got FatCash popup for note.
4. IMP: this is not IE browser, so continued in previous 'Tab' where the merchant
site was open and verified that cart was empty, then again searched for the item,
added to cart, then complete the order.
In step 4, though I did not use the main merchant window linked from FatCash, remember
this being mozilla, does not start a new instance of brower for each tab/window.
Is it still necessary to have followed the linked window ? -- the cookie placed in
on e tab/window of a browser session is available to all tabs/windows.

This is similar to the situation where (atleast with mozilla browser):
1. If I do not login to fatwallet in one mozilla window,
and try to check account specific settings, obviously I can not.
2. But then if in another tab or a window I login to fatwallet,
the previous tab/window now allows member specific functons when refreshed

Can a staff please verify ? In any case, would be nice to have some mechanism
to verify w/o asking here. Seems like this should be technically possible
given the cookie placements timings. Thanks.

ANSWER
In short: new tab window = new browser window = no Cash Back.
It is still necessary to follow the window created with the Cash Back link in order to earn Cash Back.

Regarding "having a mechanism in place w/o asking here"...

To get a question answered, it's best to submit a support request (after reading the Cash Back FAQ). You can find the support requests by clicking Help in upper right corner, then Contact Us.

To get assurance of Cash Back, we do all we can by noting the link to merchant. After that, you're completing a secure transaction which we have to wait to be reported to us later. If there was a way to assure "green light status" for Cash Back as you complete the process, we'd do it.

If I have funds sent to a business Paypal account, will the Paypal fee still be deducted? I remember reading somewhere that it wasn't, but I would like to confirm this before I request payment.

Thanks