I recently applied Capital One Sony Card about 1 month ago, and I received credit card in abou 1 week later which was very quickly. When I was try to activate this credit cards, the representative keep telling me that I failed to answer the secured questions, and ask me to prove my identification by provide more information, such as bank account info. It is my first time to apply credit card issued by capital one, and I have never had experience in my life of providing information in order to prove my identification from the past credit cards I had. So I refused to give them anymore information, and I would like to cancel the credit card right now. But the representation reject my request, their excuse was the account couldn't go furthur without the prove of identification.
I would like to know whether any of the readers had similar experience like I do, and how did it has been solved?
Thanks for visiting FatWallet.com. Join for free to remove this ad.
Senior Member - 1K
posted: Dec. 8, 2010 @ 11:53a
Just don't activate the card, and cut it up. Then send Capital One a certified letter stating that you wish to close the account.
Seems pretty easy to me.
posted: Dec. 8, 2010 @ 10:33p
Why not just tell them the information?
Senior Member - 2K
posted: Dec. 8, 2010 @ 11:22p
I just activated a new card about a week ago, and all I had to verify was last 4 of SS#, and D.O.B. over the automated system, then got transferred to CSR and sit thru the B.S. they were trying to sign me up........
Senior Member - 2K
posted: Dec. 10, 2010 @ 2:53p
KingUltra said: I just activated a new card about a week ago, and all I had to verify was last 4 of SS#, and D.O.B. over the automated system, then got transferred to CSR and sit thru the B.S. they were trying to sign me up........ Just hang up when it transfers to live rep. Card will be activated.
Disclaimer: By providing links to other sites, FatWallet.com does not guarantee, approve or endorse the information or products available at these sites, nor does a link indicate any association with or endorsement by the linked site to FatWallet.com.
Members of our community may attach files to a post in accordance with the User Agreement. FatWallet is not responsible for the content, accuracy, completeness or validity of any information contained in any attached file. Files have *not* been scanned for viruses. Be especially wary of Excel files which may contain malicious content.
Earn Cash Back while you shop - just 3 simple steps.
1. Sign Up so we know who to pay! (It's FREE.)
2. Shop through FatWallet for deals from your favorite stores. Your online purchases earn Cash Back that builds in your FatWallet account.
3. Get Paid by requesting a payment via check or PayPal.
FatWallet coupons help you save more when shopping online. Use our Coupons Search to browse coupons and offers from thousands of stores, gathered into one convenient location.
As part of our FatWallet Community, you can share deals with almost a million shoppers in our forums. Forum content is generated by consumers for consumers. Share deals, money-saving tips, and more. It's FREE, fun, and addicting.
Our customer experience team is here around the clock - real people ready to assist.