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We have received a $2,300 hydro bill, 2,000 comes from water consumption and disposal, our land lord supposedly fixed a leak we had in our back yard coming from a hose at the side of our house in late december-early january, my roommate and I identified that they did not fix the hose properly because it was still leaking, it was still 3 months after they said they had fixed it. we have asked our land lord to help in this bill because we are just students and we dont have that kind of money to spend. They continue to take no responsibility, I am just wondering if we have a case in them helping us pay or is it up to us to pay the bill?


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Hopefully you dont get pregnant with your 5th child while there, as child support may be required of the landlord.

JaxFL (Apr. 18, 2012 @ 7:26a) |

What really confused me the first time I heard it is that they refer to their electric service as "hydro", since much of... (more)

LordKronos (Apr. 18, 2012 @ 8:55a) |

MADWAD (Apr. 19, 2012 @ 12:46p) |

 

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You should have a case. If you identified the problem, they are obligated to fix it. If they failed to fix it, they should hold some type of responsibility for the damages occurred.


If they haven't fixed it yet-- try to find a shut off valve for that pipe. Perhaps in your crawlspace or basement.


$2,000 for 3 months is more than a leaky faucet.


must of been one hell of a leak for a $2000 bill. That's 250,000 gallons at my rate.


You reported it and were not authorized to make repairs on the property so they were at fault for not fixing and are on the hook for the bill. I would explain the situation to the water company stating that you don't have the funds to pay for the excess that was run up out of your control but you do want to make normal payments in good faith to keep service while the matter goes to court, if it needs to. Next show the land lord and cite the date and time(s) you reported the problems. Hopefully there is some proof of your discussion or it will be word against word in court, unless you know who was out to repair it. It may end up being your landlord suing the company that was to fix the matter.


Glitch99 said:   $2,000 for 3 months is more than a leaky faucet.

Ya, I took it as a busted pile in the ground outside their house.


Ya it was a huge bill, they fixed the leaking hose, and we have doubled checked it by looking at the water meter, they told us it was a huge leak then they "fixed it", and the hydro company has checked the bill twice and are convinced that they have the bill right


daw4888 said:   Glitch99 said:   $2,000 for 3 months is more than a leaky faucet.

Ya, I took it as a busted pile in the ground outside their house.
If so, it'd be rather obvious due to the pond forming in the yard.


asabase said:   must of been one hell of a leak for a $2000 bill. That's 250,000 gallons at my rate.


3 months = 90 days = 2160 hours = 120000 minutes.

Thats about 2 gal/minute of water non stop for 3 months.


If it was caused by damage to a pipe or something than it should be the landlord paying to fix it. If you for whatever reason bought a hose and put it on and left the water on, hoping the sprayer at the end of the hose wouldn't let any water out than IMO that should be something you should pay for.

It really boils down to what broke and whether you informed the landlord of the problem and they fixed it quickly and correctly. This coming from a landlord as well.

Not sure where you live but out here the water bill sticks with the house. What that means is you can sign up for water service, never pay it, and then move out as a tenant and technically not get stuck with the bill. Not suggesting to do that but if whatever broke was the landlords property than IMO they should be paying to foot the bill. I would also see if they could drop the fee on the "disposal" of the water. If they can confirm the water leaking wasn't being put down the sewer or anything than they may be kind enough not to charge you such a high rate.


Did you also happen to fill up an above ground pool or something as well? How much of the $2000 bill is for your actual water usage vs. from a leaky "hose"?


jd2010 said:   asabase said:   must of been one hell of a leak for a $2000 bill. That's 250,000 gallons at my rate.


3 months = 90 days = 21600 hours = 1.2 million minutes.

Thats about 24 oz/minute of water non stop for 3 months. Thats feasible i think?

You added an extra zero. Here is the correct calculation:
3 months = 90 days = 2160 hours = 129600 minutes.

Thats about 1.9 gal/minute of water non stop for 3 months.


uutxs said:   jd2010 said:   asabase said:   must of been one hell of a leak for a $2000 bill. That's 250,000 gallons at my rate.


3 months = 90 days = 21600 hours = 1.2 million minutes.

Thats about 24 oz/minute of water non stop for 3 months. Thats feasible i think?

You added an extra zero. Here is the correct calculation:
3 months = 90 days = 2160 hours = 129600 minutes.

Thats about 1.9 gal/minute of water non stop for 3 months.

Whoops, thanks, did that in my head. Yea 2 gal/min for 3 months is pretty ridiculous.


A friend of mine fought with the utility company for months and months after receiving a bill for over 16,000 gallons one month.

No amount of logic would break through with the robotic drones on the other end of the phone. The fact that it was more than 10 times his average use, or that it was physically impossible to run that much through the meter in a month did not suffice.

They tried claiming that "maybe a neighborhood kid turned the outside water on.. as a joke or you have a leak" despite the fact that we were in the middle of a severe drought and would have noticed that all of a sudden his house had moved to Venice.

"Maybe your meter reading drone didn't follow directions and forgot to drop off the 1st 2 digits on the meter"

Nope. Just did not make any sense to them. It was definitely a leak.. they agreed to waive the bill as a "one time courtesy"


Was a new meter installed?

I had the following happen to me. The city was upgrading meters. My old meter was around 275 what ever the units are. The new meter was at 400+. Instead of charging me (275-274) + (401-400) = 2 they charged me 401-274 = 127

They did fix the water usage portion of the bill, but it caused a ripple effect. Then later in the year they calculate the sewage charge base on average monthly usage, so I had to get that fixed months later, and that was a hard sell to convince them the mistake in the past was still haunting me.


For my own house I am having something similar since last season: water bill and usage is suddenly more than twice compared to previous same period usages. This only during watering season, that is, when water is ON and not during the winter shut-off. They had changed the meter technology and so I did complain about that but fell on deaf ears.

Now the new watering season is about to begin and I am not sure how best to figure out where the leakage might be after water gets turned on. It certainly was not obvious where or whether there was any leakage. So wondering what might be the best way to catch any under ground leakage and if anyone else beside me is responsible on fixing that ...


the land lords noticed the leak and the tried to fix it, which they did not due to the large hydro bill. The bill included both electricity and water usages, it was rough;y 750 buck for water consumption and 850 for the water disposal, and we have asked to have the disposal fee dropped but we cant because it is a by-law we would have to take it up with the city which would be extremely annoying.

We may just ask the land lords to just take deduct money from our next rent check, and we will pay the bill.


to check your water usage make sure everything is turned off that uses water and look at the meter there should be a dial or something that moves called the low flow meter


Isn't the water bill in your landlord's name?


nebbler said:   my roommate and I identified that they did not fix the hose properly because it was still leakingdripping or streaming?

That is an awful lot of water


nebbler said:   to check your water usage make sure everything is turned off that uses water and look at the meter there should be a dial or something that moves called the low flow meter

As mine seems related to during-watering-only situation, say some inside leak during sprinkler system operation, not sure how that will help.

Edit: Sorry did not mean to hijack the thread w/my situation. I should probably post elsewhere.


I don't understand why this took three months to notice...you didn't notice the first month?

In any event, sounds like the landlord failed in his duty to keep the property fit for habitation. A possible plan of action: pay your rent, tell him you expect him to deal with the repair and the excess water charge, and break the lease if the water gets shut off.


ironfist99 said:   Did you also happen to fill up an above ground pool or something as well?

I've filled a 16x32 in ground pool and the cost was only like $150. For 2 grand, we'd probably be talking about an olympic sized swimming pool


LordKronos said:   ironfist99 said:   Did you also happen to fill up an above ground pool or something as well?

I've filled a 16x32 in ground pool and the cost was only like $150. For 2 grand, we'd probably be talking about an olympic sized swimming pool

First, the water consumption charge is only $750 (as OP clarified in a later post).
Second, water charges vary widely from city to city --- What is the minimum charge, how many gallon (or cu. ft) you get for the minimum, incremental rate over the minimum, summer surcharge, etc.


BlueEyesAustinTexas said:   I don't understand why this took three months to notice...you didn't notice the first month?

In any event, sounds like the landlord failed in his duty to keep the property fit for habitation. A possible plan of action: pay your rent, tell him you expect him to deal with the repair and the excess water charge, and break the lease if the water gets shut off.

I don't understand how this wasn't the first question.

I get my waterbill every month. How do you not notice for months 1 and 2?


Al3xK said:   BlueEyesAustinTexas said:   I don't understand why this took three months to notice...you didn't notice the first month?

In any event, sounds like the landlord failed in his duty to keep the property fit for habitation. A possible plan of action: pay your rent, tell him you expect him to deal with the repair and the excess water charge, and break the lease if the water gets shut off.


I don't understand how this wasn't the first question.

I get my waterbill every month. How do you not notice for months 1 and 2?
LA DWP issues bill every other month.

I actually just went through this ordeal. I identified a broken pipe underground and insisted the landlord fixed. He took 3 months to fix and when I got my water bill basically was $1500 above my normal bill. I didn't even "negotiate" with him. I basically told him that I am sending a letter to the DWP asking for a rate reduction since it was due to a un-visible break and it was "fixed timely" and that I would deduct whatever I wasn't reimbursed back from the rent. He more or less agreed. Still waiting back from DWP for response.

LA tier 2 water fees are ~$6/HCF


uutxs said:   LordKronos said:   ironfist99 said:   Did you also happen to fill up an above ground pool or something as well?

I've filled a 16x32 in ground pool and the cost was only like $150. For 2 grand, we'd probably be talking about an olympic sized swimming pool

First, the water consumption charge is only $750 (as OP clarified in a later post).
Second, water charges vary widely from city to city --- What is the minimum charge, how many gallon (or cu. ft) you get for the minimum, incremental rate over the minimum, summer surcharge, etc.

Our city bills for consumption and disposal on all water, and we do NOT have a separate outdoor only line billed without disposal. So that $150 was for consumption & disposal.
Can't answer those other question. We always use more than the Minimum Water Consumption amount, so I've no idea what it is. nor about any incremental or summer charges, but if there were, they'd have been included in that.

But the question asked was if they had a pool, and my point was, for that amount it would have to be a DAMN big pool.


Al3xK said:   I get my waterbill every month. How do you not notice for months 1 and 2?

My water is billed every other month. And at least once every other year I get a bill for 2.5 to 3 months.


efb


I live in San Antonio, and years ago I rented a house with 3 other college roommates. The house was old and the plumbing was pretty crappy, so we had issues with leaky faucets. Well I left town for about a month, to go back to my hometown for a while, and when I got back the faucet to one of the bathroom tubs was running full blast. Apparently the knobs that turn the water on and off where not closing correctly. I believe a part of the faucet called "the seat" was completely worn-out and didn't seal when the knobs were in the off position.

Anyway, none of my lazy roommates did anything about it and let the water run constantly. In fact they would only go out to the street and turn off the water from the road side so that the hot water would get a chance to warm up so they could get a 2minute shower. I was able to fix it when I got back, but about a month or so later we got the water bill, and I kid you not, it was for over $16,000. That's not a typo.

Naturally, I crapped my self when I read it, along with the part that said we used more gallons of water than the whole neighborhood...

So I called up City Public Service, and wouldn't you know it, they gave me and adjustment to $600. Apparently you're allowed a one time adjustment, and thank god for that! Maybe you can request an adjustment as well.


OK - so it seems like it is not a leaky faucet but not faucet at all - just a open pipe. Wow - hope you have something in written that you told your landlord to fix - take him/her to small claims.


If it was a leaky hose, and you have documented repair, then the provider should agree to waive the sewer portion of the bill above and beyond additional usage because the water did not enter the sewer system.

In my town, this is the only relief offered to people with unusually high water bills. I'd say about 3-4 times a year a resident comes forward with a water bill 10x as high as usual. A running toilet actually can do that to your bill (because of our graduated rate structure).


Either you have a small inland sea in the back yard or there's some kind of billing error.

Sometimes a utility company, rather than directly read a meter, simply assumes that you will continue to use at the previous rate, and uses previous readings to extrapolate usage levels. Every so often, they get the actual meter reading, and then a correction is made. Maybe that's what happened here, in which case the difference should be prorated based on the number of months they used estimates, and the number of months you were living in the house at the time.


nebbler said:   The bill included both electricity and water usages, it was rough;y 750 buck for water consumption and 850 for the water disposal,Wait - how did $2,000 now become $1600? And you have no concern about the $700 electric portion?

The dollar amount isnt meaningful as that's just a calculation based on the volume used - so what was the actual water usage? And what do you mean by you "identified" they did not fix the hose properly? And what do you mean by "hose", because a garden hose (the only type of exterior "hose" I can think of) wouldnt really be the landlords responsibility anyways. And the fact you are broke students is irrelevant.


Now I know what caused the drought, and lingering water restrictions in the South.


Lots of places bill water usage quarterly; NYC for one. Of course, I don't know of any that bill electricity quarterly.

Is this an investor owned or municipal water company? You mentioned that dealing with the city would be annoying. If it's a city-owned water company and you've already been turned away by the front-line customer service, just send an email to the city council. That will get filtered down to the city manager who will have the billing director get in touch with you. Tell them something broke, you fixed it as soon as you realized, and ask for a one-time break. Many cities have actual written, legally adopted policies for this exact scenario.


In some places (maybe everywhere?) water bills are leinable against a property title, which is why landlords often keep water bills in their name, to avoid a lein in case the tenants forget or decide not to pay a water bill. So if you don't pay, the landlord is in trouble. If it were me I would withhold payment, since if you do the landlord is the one with the motivation to resolve matters, and if you pay then it's no longer the landlord's problem unless you sue them. I also agree with previous posters that for that amount it is likely a meter issue in addition to a leak.


coolcommenter said:   It's not your house. Everything that happens inside will be their responsibility. I won't pay it. My land lord should pay it.
you are obviously completely wrong...especially if the tenant contributed to the water overuse in some way; perhaps this leaking "hose" was their property.

your entitled/victimized attitude is disturbing, also.


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