Called CitiAMEX #, tried to reallocate from CitiProf to CitiAMEX. First CSR put me hold and transferred me to another CSR. She puts me on hold and comes back to give me the usual "it's a business card, we can't reallocate to the CitiAMEX" line of crap and I told them that they let me allocate from personal to the CitiProf before (for my first AOR) and why does a business card show up on my credit report? After a bit of whiny from the CSR, she filled out the little form they use for these transactions. I opted to transfer the CL to the Dividend just to avoid any fiasco with AMEX. She said to call back next Weds/Thurs to see if it went through. I don't have high hopes it will go through.
On a side note, is the Citi game plan now to move a large chunk of CL to a card you don't want anymore because they won't let you reallocate, just close and consolidate from existing to the new 0% card?
MosDeft said: On a side note, is the Citi game plan now to move a large chunk of CL to a card you don't want anymore because they won't let you reallocate, just close and consolidate from existing to the new 0% card?
can you explain what you mean? are you saying that you can more easily reallocate to a card with a 0% offer if you plan to close the card you are reallocating from? i too would like to know what the best approach is for dealing with citi these days. i have three personal citi cards (CLs: 30k / 10k / 2k) and have an AOR coming up. was actually thinking of just keeping the 2k card and closing the other two. figuring that i might get approved with a nice CL on a new card because i would have minimal existing credit with them at that point. but i don't know if thats a good plan or not...
Related to the above post, I have two Discovercards and each has a 10k+ CL.
If I apply for a new Discovercard that offers a 0% BT, will it be better if I close one of the existing accounts beforehand in the hope of getting a higher CL on the new card? Or does Discover transfer CLs if you close an existing card? I know they don't do reallocations between cards.
kiliman said: Related to the above post, I have two Discovercards and each has a 10k+ CL.
If I apply for a new Discovercard that offers a 0% BT, will it be better if I close one of the existing accounts beforehand in the hope of getting a higher CL on the new card? Or does Discover transfer CLs if you close an existing card? I know they don't do reallocations between cards. I've been able to reallocate after I've been approved for a new card by speaking to the new accounts dept. The best bet is to speak to an analyst while they're reviewing your application and allow them to close one or both of the older accounts. They told me that you can't have more than three accounts, so I closed all but my oldest Discover card when I got my 0% for life card.
I've tried several times to re-allocate Citi cards with no luck. I have the Shell, old ATT "universal", Sears, Professional, and PremierPass. They always said biz and personal don't mix, or that my "branded" cards aren't true citi personal cards and can't be mixed. So I just applied for and received the drivers edge. Along came a letter saying they pulled CL from one of my "branded" cards because "you have the maximum amount of credit that we extend to an individual". So it's possible, but they choose not to unless they want to between "branded" and non-branded cards. And apparently $60k is maxing Citi out.
Posting a current data point: I found that I was pre-approved for a BOA visa platinum w/ 0% for 12 months $75 Max Fee. Called to consolidate a 2 YO BOA AMEX and was pleasantly treated to a CSR that suggested I keep $100 limit on the BOA AMEX in case I got a good offer on it and I could swing the full line back to it. BTW, no pull for the pre-approved card.
She nearly begged me to transfer it all to my checking account, but I didn't exactly how much I wanted at this time. Anyway, BOA is good as always for reallocation to new deals.
With BOA reallocating/consolidating is so easy and painless, i also got the treatment from CSR: "BT money to your checking, you can always use extra cash, maybe you want to do home improvements", I guess they must get some kind of commission on BTs.
fafura said: Is it possible to reallocate CLs right after approval over the phone, before receiving the cards in mail? I am especially interested in Citi, Bofa, Chase and AMEX. TIA
With AMEX, you can do it online, and instantly, but you have to register the card online, first, so I don't think you can do it before the card arrives. You can do it the same day, though. I have never tried calling to see if AMEX could enable/register the card for me before it arrived, so that may be worth a try. I doubt they will give you the account number, security code, etc over the phone to do it yourself.
tried 5 times now calling Discover new accounts (888-676-3695) and have been shot down cold on any type of credit line shift or consolidation. only "positive" response was someone who said they'd review, but they'd pull credit report and make a decision.
i get the idea the new account people i've been taking to aren't high up the food chain. will try the standard 800-DISCOVER number when i get home.
p.s. i've asked this question generically to see if it was possible without giving them a card number, so it seems more standard policy than a card-specific issue.
I tried a week after activating my Discover Miles Biz card, and that CSR was able to reallocate from 2 separate cards (1 biz, 1 personal). It didn't seem like a big deal to her.
djspray said: Is it a Biz card, or do you have one?
I tried a week after activating my Discover Miles Biz card, and that CSR was able to reallocate from 2 separate cards (1 biz, 1 personal). It didn't seem like a big deal to her.
old personal, new personal, and new business. what i meant is that i didn't input any particular card and just asked generically if i could reallocate or close a card and move its credit line to another card. i'm going to try 800-DISCOVER and see if I get at least someone telling me its possible without a review and hard pull.
mrBIGgmd said: Just moved my CL for Citi PremierPass Elite card to a Drivers Edge card. I had to close the PP card. which department did you use to do this CL consolidation? retention? or their regular customer service?
SweetCash said: mrBIGgmd said: Just moved my CL for Citi PremierPass Elite card to a Drivers Edge card. I had to close the PP card. which department did you use to do this CL consolidation? retention? or their regular customer service?
I called the number on the back of the PP card. I stated that I wanted to close my PP card and move the CL to another card. They xferred me to retention. I tried to move the line to a business card but they did not let me. They offered me a $25 statement credit but I just canceled the PP card, since the annual fee is $250, and moved the CL to the Drivers Edge card.
mrBIGgmd said: I called the number on the back of the PP card. I stated that I wanted to close my PP card and move the CL to another card. They xferred me to retention. I tried to move the line to a business card but they did not let me. They offered me a $25 statement credit but I just canceled the PP card, since the annual fee is $250, and moved the CL to the Drivers Edge card.
Isn't the fee on the PPE card more like $75/year?!
teammjs said: tried 5 times now calling Discover new accounts (888-676-3695) and have been shot down cold on any type of credit line shift or consolidation. only "positive" response was someone who said they'd review, but they'd pull credit report and make a decision.
i get the idea the new account people i've been taking to aren't high up the food chain. will try the standard 800-DISCOVER number when i get home.
p.s. i've asked this question generically to see if it was possible without giving them a card number, so it seems more standard policy than a card-specific issue.
I had similar experience trying to reallocate old Discover to a new Discover Gas card. When I called to activate, the CSR said I could not reallocate. Called again and the CSR didn't know, transferred me to billing assisting dept. They can forward the request to limit review dept but they would need to pull new credit report. Called again and a CSR took the reallocation request, put me on hold, came back and said they do not allow moving credit line from discover card to discover card(?). On a whim, tried the balance transfer department, they couldn't help.
I called CS again and asked for new accounts. Described what I wanted to do, she took info, put me on hold while she talked with "customer service." "Customer service" came on the line, and asked if i wanted a credit line increase. I explained i wanted to move from old card to new. She ask how much I want to decrease the old card. And then how much increase the new card. These questions seemed independent, as if not involving a shift. Then she asked for application type info. Told me to call back in 24 hours to see if it was approved. Sure enough, hard pull on Experian. Changes were effective online within a couple hours.
That's strange with the problem with Discover, they USED to be hardcases about it in the old days, but sometime last year they seemed to have lightened up and allowed more reallocation (in fact ENCOURAGING me to consolidate to just one card). Maybe they've tightened the screws again.
BobbyRobert said: FWIW: I reallocated from a Discover personal miles card to a new Discover business card about 3 weeks ago. The CSR was happy to move the CL. No hard pull?
Just moved 22K out of available 27K from my Chase Sony card to Chase Disney Rewards. The Sony account is 6 years old and has no good BT offers. The Disney Visa was issued five days ago and came with a 4K limit and 0% for 12 months.
I would like to move the remaining 5K from Sony to Disney, but don't know why they won't let me do it. I recently had a 4.5K balance on Sony, but that was paid off 2 days ago. The payment has already been posted and my balance is now $0, but maybe it's still waiting to be paid in the background? I'll try again in a couple of days.
EugeneV said: BobbyRobert said: FWIW: I reallocated from a Discover personal miles card to a new Discover business card about 3 weeks ago. The CSR was happy to move the CL. No hard pull?
Nope, but it was within days of receiving the business card (so they may have not felt it was necessary to pull again).
I posted this on a different topic but thought it might be helpful here as well...
I CLR'd from Citi Platinum AMEX to Citi Diamond Preferred Rewards MC 3 days ago. The rep said she didn't know if it would go through or not but it showed up online within an hour or two. I've found the Diamond Preferred Rewards card is a great point card for CLR's within citi. I was able to CLR from PremierPass Elite to Diamond Preferred Rewards MC to CitiBiz card even though i wasn't allowed to CLR from PPE to the Biz directly.
I also just CLR'd from my 5yr old Diamond Preferred Rewards MC to a brand new CashReturns card without closing the DPR card.
I always call citibusiness for CLR's even if the CLR is personal to personal, they just seem much more competent and able to get it done.
I just did a search on this thread and the last hit for Capital One was in 2006. Anybody know if they allow credit reallocation? Personal->Personal? Personal->Business? Thanks!
Sinhcredible said: Does reallocating the entire limit from one account close it, yes. "reallocating" the entire credit limit is known as "consolidation." the term "reallocate" implies your are leaving some credit on the source card.
or does it delete it from the CRA? no. the source card will show as closed on your credit reports.
I just did a search on this thread and the last hit for Capital One was in 2006. Anybody know if they allow credit reallocation? Personal->Personal? Personal->Business? Thanks!
duna said: When re allocate AMEX requires a minimum of $1000, Chase a minimum of $500. Others? Or, other experiences? Depends on card type. Also, MasterCard has its own guidelines for Platinum and World, but they let some issuing banks override them, e.g. Citi. BofA for Visa: $100 (not sure about Visa Signature min required CL).
Chase let me take the World Mastercard down to $500. I think Signature Visa is also the same.
Citibank recently told me a $1000 minimum on both Platinum Select and CitiBusiness Platinum Select. When I tried to reallocate more it failed. I have had other Citi cards (Dividend) sub-$500.
Chase GM Business just let me consolidate my Cash Plus rewards entirely ($17.1k), without any "$500" remainder or anyhing of the sort... I guess its best to call the business line directly.
Call and ask them to convert your PP to a non NPSL account, wait a day and you might. Make sure to call the number on the Pro card for the best chance of success subsequent to conversion.
When reallocating a CL from one card to the other, do one of the cards get closed? I've tried to read up on this but it seems to have alluded me. Thanks!
RexPokinghorn said: When reallocating a CL from one card to the other, do one of the cards get closed? I've tried to read up on this but it seems to have alluded me. Thanks!
It's pretty strange that it has ELuded you so far. If it's CLR (CL reallocation) none of the cards gets closed. If it's CLS (CL consolidation), then one of the cards gets closed. Sometimes a CC issuer allows only a CLS (for a specific pair of cards), sometimes only in one direction but not another, sometimes they only allow CLR ...
cyberkost said: RexPokinghorn said: When reallocating a CL from one card to the other, do one of the cards get closed? I've tried to read up on this but it seems to have alluded me. Thanks!
It's pretty strange that it has ELuded you so far. If it's CLR (CL reallocation) none of the cards gets closed. If it's CLS (CL consolidation), then one of the cards gets closed. Sometimes a CC issuer allows only a CLS (for a specific pair of cards), sometimes only in one direction but not another, sometimes they only allow CLR ...I'm just horrible at reading
Thanks for the clarification between reallocation and consolidation!
My CitiBiz PP card was up for renewal and I didn't want to pay the annual fee of $75. I asked the CSR if I could reallocate to another business card, like my Citi Pro TYP, and he said I could, but I couldn't consolidate. I requested it yesterday, logged in today and it was processed.
I initially talked to a regular (Indian call center) CSR about the CitBiz PP CLR and he transfered me to a credit specialist (in the U.S.). Assuming this credit specialist has more authority than a normal CSR in the U.S., perhaps it makes sense for others to call at odd hours to try and get a specialist to help them rather than a normal CSR.
Also, on a separate call with a CitiBiz AA CSR, I tried to reallocate and/or consolidate my CitiBiz AA card (the remaining $2k CL) to the Citi Pro and was told it was not possible, even after I said I did the exact same thing (reallocate) in March of last year. The CSR told me that they enacted some new rules in Nov. of last year, but wouldn't ellaborate. However, I was able to consolidate the CitiBiz AA with my CitiBiz TYP card.
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