US Bank My wife applied for one of their affiliated cards (the USEF card 12mo 0%), got a 5K line. She had a year old NorthWest Air card with 10K line, also a US Bank affiliated card. Both are personal cards.
Called to reallocate. The first CSR said no and even said "I've never heard of that" She was nice enough to get a supervisor with limited delay. He said "we only do that in dire circumstances" but did not elaborate. I asked if he would try, he put me on hold for another 10 minutes, came back and said "no problem, it'll be done by tomorrow"
Moral of the story ... keep asking and don't take no for an answer.
And can someone tell me what a "dire circumstance" might be?
I just tried reallocating to a Citi 0 BT 0 fee card (Associated Bank) and they wouldn't do it stating that Citi has a policy of not allowing CL reallocs to 0 BT cards with either zero fees or capped fees. But guess what, if there's no cap, no problem.
Anyone had luck shifting credit from the citi AMEX to the citi cashreturn without keeping a minimum of $8000 on that card? It is strange because I get different answers from different reps, some say no preset limit then some say 0%.
How are the Citi Business-Business reallocations going now? Any data points?
I have two Citi Business Cards (1 with a $22k limit and approximately $16k balance, and another with $1.5k limit and no balance). I was hoping to pay off the $16k balance, reallocate the majority of that line to the other Citi card and use the balance transfer offer available on that card. Any guidance/experience would be appreciated.
I have a question that's not really CL re-allocation related but balance re-allocation, hope it is ok to post in this thread.
I have about 1.5K balance on my Citi Platinum dividend card due by 5/15. Can I move this balance to my new Citi Cash Returns card (in the hope that I can get 5% CashBack when I move it to Cash Returns balance)?
I called Citi and asked them to do a balance transfer, they said they don't do BT's between Citi cards.
So is this even possible? Anyone have any luck with such a situation before?
I just want to transfer the balance, don't want to close my Citi Platinum Dividend card (its my oldest card, over 10 years old).
newbietx said: I have a question that's not really CL re-allocation related but balance re-allocation, hope it is ok to post in this thread.
I have about 1.5K balance on my Citi Platinum dividend card due by 5/15. Can I move this balance to my new Citi Cash Returns card (in the hope that I can get 5% CashBack when I move it to Cash Returns balance)?
I called Citi and asked them to do a balance transfer, they said they don't do BT's between Citi cards.
So is this even possible? Anyone have any luck with such a situation before?
I just want to transfer the balance, don't want to close my Citi Platinum Dividend card (its my oldest card, over 10 years old).
TIA!!
First of all, no bank will let you BT to one of its own cards. Second, you get no points, miles or CashBack from BTs (except in rare, Juniper-like exceptions) so either you launder the BT through another card/bank, or get a new citi card with 0% BTs that you can do online to your checking acct, then pay off the other citi card.
If you do a CLS and one of the card gets closed, does that hurt your credit? From what I've been reading, my understanding is that it's more or less the CL that matters, not the number of cards.
YoYoCome said: If you do a CLS and one of the card gets closed, does that hurt your credit? From what I've been reading, my understanding is that it's more or less the CL that matters, not the number of cards.
For CLS, what matters to most is the length of time the account has been opened ie: older acct = more desirable
As an update: Chase was a breeze to CLR - gold, disney, lsu all (left $1k/ea) to -> SonyStyle immediately reflected in one phone call. Discover - CLR from old horizon -> open road, csr required a return call from a new accts specialist to verify info. First call I was told they would have to CLS, but it ended up being a CLR and a CLI to boot. BofA a breeze. Citi - regular CSR advised it would take 30 minutes. Called back after 30 minutes of course, & csr now said 24-48 hrs. Next day, finally called the business line and was able to CLR AT&T -> Driver's Edge, reflected immediately.
TheGMan said: YoYoCome said: If you do a CLS and one of the card gets closed, does that hurt your credit? From what I've been reading, my understanding is that it's more or less the CL that matters, not the number of cards.
For CLS, what matters to most is the length of time the account has been opened ie: older acct = more desirable
As an update: Chase was a breeze to CLR - gold, disney, lsu all (left $1k/ea) to -> SonyStyle immediately reflected in one phone call. Discover - CLR from old horizon -> open road, csr required a return call from a new accts specialist to verify info. First call I was told they would have to CLS, but it ended up being a CLR and a CLI to boot. BofA a breeze. Citi - regular CSR advised it would take 30 minutes. Called back after 30 minutes of course, & csr now said 24-48 hrs. Next day, finally called the business line and was able to CLR AT&T -> Driver's Edge, reflected immediately.
I see, so it's always better to have CLR. But when you do CLR, you are reallocating youre credit line from your older cards to your newer ones so you can take full advantage of the promo?
FYI: BofA cannot currently reallocate credit lines. Seems there's something wrong with their computer system, but they expect it to be working again in a week or so (per CSR).
Same thing happened to me. But I think things will be back to normal next week sometimes (according to the CS rep). Not going try anything until later.
hkguyatus said: Same thing happened to me. But I think things will be back to normal next week sometimes (according to the CS rep). Not going try anything until later. Just did a reallocation at BofA. Didn't discuss the problem you guys had but it appears to be fixed.
I opened a Citi Cash Rewards account and was given the ludicrous limit of $3k. I have an existing Dividends card with > $30k limit and I immediately asked if I could reallocate. Was told the rather mysterious "no, you must wait until your card arrives in the mail and THEN call back and ask for the reallocation."
In my experience Chase has been much more generous about reallocating; they did it (in my best interest) before I even knew it was possible!
unixgirl said: I opened a Citi Cash Rewards account and was given the ludicrous limit of $3k. I have an existing Dividends card with > $30k limit and I immediately asked if I could reallocate. Was told the rather mysterious "no, you must wait until your card arrives in the mail and THEN call back and ask for the reallocation."
In my experience Chase has been much more generous about reallocating; they did it (in my best interest) before I even knew it was possible!
IME, Citi always requires the account number for the destination card, but not the source, for reallocations. Not a really an issue since you can't use the card until you get it anyway.
I asked about this while opening my account (long story, I filled in most of the form online but due to computer issues, had to complete over the phone). I take your point regarding needing the number.
Just called CITI asking to CLR from DPR to CashReturns and the CSR told me that "this is not allowed, one has to build a credit line for each card separately. You may be eligible for a credit line increase though, do you want to check that?" Of course, I will try calling and asking again, but this is yet another sign of changes within CITI: what used to be a matter of a simple phone call is becoming an ordeal.
cyberkost said: the CSR told me that "this is not allowed, one has to build a credit line for each card separately. Bwaaaaahahahaha. Not at you, at the Citi CSR. Or maybe at Citi, if this is truly some new policy they're introducing. Keep us posted. Good info.
As a follow-up to my post two posts above: called this morning and got a different story -- "cannot reallocate to CashReturns b/c it has 0% APR BT offer on it" (never mind 3% uncapped fee). I asked if this BT offer could be removed from the card or 0% APR changed to 7% APR -- the answer was "no". I was told though that it would be Ok to consolidate to this card (why would they not be concerned about 0% APR BT in this case is beyond me). I had a card I wanted to consolidate to CashReturns, so I used this opportunity ... but I still want to allocate $10-12K worth of CL from another card (that I'm unwilling to close), so CITI saga continues.
A question to the community: if I login into my CITI accountonline, go to "BT Offers" and decline 0% BT offer that is shown there, will it go away permanently giving CITI one fewer excuse not to reallocate to this card?
cyberkost said: A question to the community: if I login into my CITI accountonline, got to "BT Offers" and decline 0% BT offer that is shown there, will it go away permanently giving CITI one fewer excuse not to reallocate to this card?
No, it will just tell you "Remember you can return anytime to take advantage of all available offers."
I sent a note to Citi for reallocation. This e-rep stated reallocaton can be done. Text follows:
I said: Is it possible to reallocate some available credit from one of my other Citi cards to this one? Specifically, I'd like $26,000 moved from my [individual] CitiBusiness card ending in 6789 to this one [joint] ending in 1234.Citi said: We would like to inform you that credit lines can be moved between Citi and AT&T Universal Card (AUC) accounts and Citi and Citi American Express products.
Credit line can not move between Joint & Individual accounts. If moving lines between Joint accounts, both accounts must be Joint and have the same Primary and Secondary-Joint account owners. If either of the account names are different, the line movement should not be processed.
I have had a Discover Miles card for 1.5 year and recently got a new Discover More card. Tried reallocating from Miles to More twice, once at activation and once about a week later, and got denied twice. First one suggested applying for CLI (hard pull), second one said even that is not a possibility since card is new.
Here are a few data points on Citi's practices. I have an AT&T Universal card (from Citi) with a $23,000 CL and a $18,000+ balance. A few months ago I applied for their CashReturns card (the one with 5% Cash Back) and a Professional card at the same time. They gave me about $3,500 CL on the CashReturns card. Regarding the Professional card, they called me and said "you already have as much credit as we can give you, but you can reallocate some of the CL from your Universal card to this new Professional card." I declined because I didn't want the increase the Universal card's utilization, so they opened the Professional card with a $1,000 CL.
Here's what I wonder: would they have made that offer if the Universal card had had a zero balance? If so, I could have reallocated $22,000 to the Professional card, which had a 0% BT offer. This will be my strategy in my next application spree, since it seems reallocation is otherwise unlikely.
BrightSunshine said: I have had a Discover Miles card for 1.5 year and recently got a new Discover More card. Tried reallocating from Miles to More twice, once at activation and once about a week later, and got denied twice. First one suggested applying for CLI (hard pull), second one said even that is not a possibility since card is new.
Wifey just recently reallocated from a personal More and Miles card to Discover Biz. The only weirdness was they made her call and make requests on different days. Perhaps different because the target was a biz card. The amusing thing is that subsequently they sent letters saying they had 'noticed' she had unused credit on those cards and so had moved the credit lines, as if it were their idea.
I reallocated about $25k from my Citi Dividend to my new Cash Returns. My only regret is that I'd paid a large sum to replace my home's A/C about five days before getting the Cash Returns -- and the A/C company wouldn't credit back my original credit card and put the balance on the Cash Returns.
WalStMonky said: Wifey just recently reallocated from a personal More and Miles card to Discover Biz. The only weirdness was they made her call and make requests on different days. Perhaps different because the target was a biz card. The amusing thing is that subsequently they sent letters saying they had 'noticed' she had unused credit on those cards and so had moved the credit lines, as if it were their idea.
WSM, do you have a Discover Biz? I was unable to get a Discover Biz card in my name because my wife already had one for our jointly-owned S-corp. When I tried to have my app re-processed as a sole proprietor, they still shot me down. Just curious if you had some tips regarding us married folk WRT Discover Biz.
lhendricks92 said: WalStMonky said: Wifey just recently reallocated from a personal More and Miles card to Discover Biz. The only weirdness was they made her call and make requests on different days. Perhaps different because the target was a biz card. The amusing thing is that subsequently they sent letters saying they had 'noticed' she had unused credit on those cards and so had moved the credit lines, as if it were their idea.
WSM, do you have a Discover Biz? I was unable to get a Discover Biz card in my name because my wife already had one for our jointly-owned S-corp. When I tried to have my app re-processed as a sole proprietor, they still shot me down. Just curious if you had some tips regarding us married folk WRT Discover Biz.
Sorry I just saw your post. Believe it or not I have not a single Discover Card, business, personal, or otherwise to my name. Every time I've applied they 'couldn't verify' who I am and required me to send in stuff, which I never did because I wasn't that interested in their tiny lines. Cripes, wifey's been working Discover as long as the others and just now now managed to break 20k in total credit lines. In the meantime she's over or very close to 100k with every other major issuer. Now, does everyone else have to log into every Discover account separately? Then it resets the security cookie and I have to answer the security question again, and again, and again, and again...
ME: "Can I move credit lines from one card to another?" CITI:"As long as you are the Primary cardholder for both of the cards it is possible"
ME: "Please move $9,000 from my UPromise (indiv acct) to my Citi Div Plat Select (jnt acct)" (I am Primary for both) (both cards begin with the same bin numbers (542418)) CITI:"Sure. No Problem. You can check online within 24-48 hours"
I logged in that same evening after soft CLI-ing and discovered the reallocation was approved. (small victory)
earlier this month I said: Is it possible to reallocate some available credit from one of my other Citi cards to this one? Specifically, I'd like $26,000 moved from my [individual] CitiBusiness card ending in 6789 to this one [joint] ending in 1234.Citi said: We would like to inform you that credit lines can be moved between Citi and AT&T Universal Card (AUC) accounts and Citi and Citi American Express products.
Credit line can not move between Joint & Individual accounts. If moving lines between Joint accounts, both accounts must be Joint and have the same Primary and Secondary-Joint account owners. If either of the account names are different, the line movement should not be processed.
I called to "consolidate" my CitiProfessional line (23,500) into my 12 year old Citi Div Plat Select (13,000).
After 8 minute hold was informed I cannot even consolidate (i.e., close) because the Citi Div Plat Select card has a BT offer with a capped BT fee. The "capped BT fee offer" expires on 8/26/2008 and I was told I could consolidate at that time as long as there are no new "capped BT fee offers" on the Citi Div Plat Select account.
I requested removal of the "capped BT fee offer" so I could complete the consolidation today. The rep said it is not possible to remove the offer - I have to wait until 8/26/2008.
jackcrawfish said: I called to "consolidate" my CitiProfessional line (23,500) into my 12 year old Citi Div Plat Select (13,000).
After 8 minute hold was informed I cannot even consolidate (i.e., close) because the Citi Div Plat Select card has a BT offer with a capped BT fee. The "capped BT fee offer" expires on 8/26/2008 and I was told I could consolidate at that time as long as there are no new "capped BT fee offers" on the Citi Div Plat Select account.
I requested removal of the "capped BT fee offer" so I could complete the consolidation today. The rep said it is not possible to remove the offer - I have to wait until 8/26/2008.
YMMV.
Jack,
Call back until you get someone who will do it or ask for the retentions dept. They will do it no problem.
I was able to CLR between Discover personal cards, both of which had $8k CLs. I moved $7,500 from my old Miles card and created a $15,500 CL on my new Open Road card.
I first talked to the rep when I activated the card and she said it can't be done. I then called back and talked to another rep in activations who said she thought it couldn't be done for personal cards (but could be done from personal to business cards), but said she would verify with "Customer Service". Then a "Customer Service" rep got on the line, verified what I wanted to do and said she'd have to fill out an application, which would then be processed by the credit department within 24 hours. She said it would be treated like a CLI on the new card, taking from the old card, and told me that's the only way they can process them. I verified that it wouldn't result in a hard pull on my credit report and she said it wouldn't.
I called back later in the day to get set up for online access for the Open Road card and, out of curiousity, asked about the CLR. The rep said she'd check and, after a long hold, came back and said she talked to the credit department and they processed it right then, just as I wanted. I looked online and, sure enough, it was done.
Edit: I ended up receiving a hard pull for this. I called out to find out why and, after finally getting to a knowledgeable rep, found out that sometimes it happens and sometimes it doesn't. However, she also spoke to her supervisor and told me they'll notify TU to remove the new inquiry. I'm hopeful that will work, but not holding my breath.
I was able to CLR between three Chase biz cards for two different businesses. The trick: the biz card for my sole prop has my own name for the business name. I was moving the CL to biz cards for a S-corp with a different business name. The CSR said that as long as the sole prop business just had my name as the business name, she didn't have any problem. That said, I had the feeling that even two completely different business names wouldn't have been a problem. FYI.
Called to reallocate $13,000 form Cashreturns to Edge. CSR took a few minutes on hold, sounded weird when she picked up, and said she sent for approval.
Checked my account later and I now have
Cashreturns - $3,000 CL Driver's Edge - $5,000 CL
So $10,000 of my CL disappeared! I did instant CLIs on my other cards and only got $3,200 back online.
Does closing and consolidating CL count? I reported on this in a couple of other places, so why not here as well?
I've now successfully consolidated and consolidated two Citi Professional Cash Cards upon to two new Citi CashReturns cards. My wife and I both had the same experience. I'm an authorized user on my wife's CashReturns card, and she is an authorized user on mine. Our Professional Cash Cards had no authorized users. Some factors which might or might not be relevant:
The CashReturns card was approved for only $500 because the maximum aggregate credit card CL had been reached with Citi. A phone call from a Citi CSR mentioned this, and the CSR suggested moving some of the CLs from existing cards to the CashReturns card. Okey dokey.
In my wife's case -- this was her second CashReturns card -- all but 1K of the CL was moved from her first CashReturns card to the new CashReturns card. Her Professional Cash Card -- never used, with a 0% BT offer -- was closed and its CL consolidated with her CashReturns CL. She (with my assistance) had tried the Citi Professional thing with her first CashReturns card, and had absolutely no luck.
In my case -- also my second CashReturns card -- all but 1K of the CL was moved from my first CashReturns card to the new CashReturns card. My Professional Cash Card -- I'd paid off the remaining BT balance a few days prior -- was closed and its CL consolidated with my CashReturns CL. I had tried to do this Professional thing several times with my first CashReturns card, and had absolutely no luck with it either.
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