the rate is now 4.80%, what is wrong with it?? ((

kkkguo said:the rate is now 4.80%, what is wrong with it?? ((
Ouch! And I just opened a Cap One on-line account a few months ago.

I was hoping to find a B&M bank with competitive rates (B&M and On-Line accounts) and convenient locations. I prefer not scattering my savings all over the place.

May look into the Citibank account now (providing it's rate doesn't drop too).

I closed my account today, inspired by the troubles mentioned here regarding their new systems, where $0 balance accounts were being prematurely closed! I had figured I could leave a few bucks there to keep the account open in case they raised their rates. The last straw was when I tried to log in they wanted to update their online security with tons of annoying new questions.

I closed my account by phone, but they asked lots of verification questions there too (about old addresses, etc) so it would probably have been faster to just make up answers to the online stuff and transfer out all the money. For anyone else in my situation, that's my recommendation.

Thanks for linking that in, Xerty...I originally started a post here when I found the UI wasn't showing my transactions, and bumped it up to a brand new thread when the CSR I spoke to told me my account had been closed and my balances sent to Washington's Unclaimed Property department. Needless to say, I wasn't impressed.

Alas, the annoying new security measures are everywhere. I do like the new UI at CapitalOne...it's long needed an overhaul and the new interface is much cleaner and more functional (calendar widgets rock, etc.). I also like their transfers better than HSBCs...HSBC leaves you in limbo for 3 days or so with your funds reflected *nowhere* whereas CapitalOne's always shown in the target account the same day it disappears from the source.