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List Credit card issuers that closed accounts / reduced credit lines / taken other adverse action due to usage patterns

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Just got a letter from Juniper. They're requesting documentation to keep my account open. I'll call and ask why, but I suspect it's a 90% utilization on another card at 0% (the letter stated high revolving balances).
All other cards are lower than 10% utilization. Total outstanding lines is about 20 for around 300k in CL.

Here's the thing- I don't even want the account anymore. I'm done using it for what is was worth to me, and don't see any reason to fax in all my documentation... so I'm thinking I might just call and close it before they do. I know that you aren't supposed to close an account, but in this case maybe I should since they might close it anyways.

What do you think- should I beat them to the punch??


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Chase jacked up wife's card from 5.8% to 28.99% on a balance of 11k, because of utilizing too much credit according to experian. No late payments or anything adverse on anything ever! B@STARDS


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skwiggey said:Chase jacked up wife's card from 5.8% to 28.99% on a balance of 11k, because of utilizing too much credit according to experian. No late payments or anything adverse on anything ever! B@STARDS

Chase thinks utilizing too much credit is adverse. Credit cards aren't good vehicles for carrying debt long term unless you have a promotional rate for a fixed rate over a fixed term. When you carry credit card debt that you can't pay off within 30 days you are vunerable to a rate jacking, the banks find it very profitable to jack the interest rates of people who have heavily utilized their credit because they know that most such people will be unable to pay it off.


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skwiggey said:Chase jacked up wife's card from 5.8% to 28.99% on a balance of 11k, because of utilizing too much credit according to experian. No late payments or anything adverse on anything ever! B@STARDS b@stards? hardly.

File BK, thatll show em.


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btbrors said:Just got a letter from Juniper. They're requesting documentation to keep my account open. I'll call and ask why, but I suspect it's a 90% utilization on another card at 0% (the letter stated high revolving balances).
All other cards are lower than 10% utilization. Total outstanding lines is about 20 for around 300k in CL.

Here's the thing- I don't even want the account anymore. I'm done using it for what is was worth to me, and don't see any reason to fax in all my documentation... so I'm thinking I might just call and close it before they do. I know that you aren't supposed to close an account, but in this case maybe I should since they might close it anyways.

What do you think- should I beat them to the punch??



That was my approach with a different creditor...

link

Message edited by: ILikeDollars on 2005-01-13 18:54:11
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SUCKISSTAPLES said:skwiggey said:Chase jacked up wife's card from 5.8% to 28.99% on a balance of 11k, because of utilizing too much credit according to experian. No late payments or anything adverse on anything ever! B@STARDS b@stards? hardly.

File BK, thatll show em.

That's what I don't understand. If someone was having financial trouble, why risk the whole 11k to earn about an extra $150 or so a month over what I was paying them? Doesn't make sense to me. At least I have most of it transferred off of the card to low and zero interest cards. F Chase, I'll stick to banks that don't try to kick you when you are down, if there are any. But, I won't close the card, I'll keep it open to make the report look better Maybe buy a snickers every once and a while with it.


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SIS, if not B@STARDS, what would you call them?


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tazmania99 said:I had terrible experience with Bank One.
I urge you to contact the FTC and look into the possibility of legal action. What they did was not only illegal, it signficantly harmed your credit rating. As long as you have documentation to back up your claims, this would be an excellent test case for an attorney who wants to stop creditor abuse.

Your story reminds me of my own, when a creditor lowered by CL from $12,000 to $2,000 in a single day! Two weeks went by, why should I have to monitor my account daily to know everything is OK? Found out that high utilization on another cc caused it. Financially damaged my Fico for months, hours of phone calls later & several OL fees later, finally got it straightened out.

Ended up filing BK7; my trouble with the original cc company was about 1/2 the reason I had to do so.


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I too had a card closed, FNB of Omaha. HAd an 8K CL, originally BT upon opening 8K, but then paid off 7K with the 1st statement, THEY suspended my account for 14 days until the check cleared, wtf? anyway, that was in early November. End of January, they closed it which I didn't know until I went to use at Home Depot. Called and was told that 5-6 inquiries within a 3 month period was discovered in an AR. nevermind I am in the low 700's, have only a 12% ratio on a total CL of $235K.

JERKS, I liked the card because of the full size pics you could put on it. (Not a great reason to get one though)


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I was late on one payment to ATT Universal about 5 years ago. They bumped my credit limit from $8700 to $500!!! This was an account I paid in full each month as I did all of my cc. The only outstanding debt I had was my mortgage which is always on time. No explanation just from $8700 to $500. I was going to close the account but it is one of the two longest lines of credit that I have had and thought I should keep it. Since that time I have only used the card once and that was when they gave me a $20 credit the end of last year.


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Thanks for your advice. However, I won't bother to spend my time for a possible legal action against Bank One. There are something else worth my time more. In fact, banks can raise/decrease CL without any given reasons. This happens a lot. In my case, at least they gave me a reason.

I don't care about the CL from Bank One. The account was new. I could always close it without harming my FICO too much. What I don't like is their business practice that affected my Citi account. Well, going forward, I just don't do any business with them. This is what I thought months ago. And what now? Bank One has merged to Chase, and I have had good relationship with Chase. This reminds me even in the real world there is no forever friend and no forever enemy. ROFL~ I would not stop using my Chase CCs just because of the merger.

Regarding the hard pull by Bank One due to the request of CL increase, later I learned most banks would do the same thing. So I take back my blame on Bank One. I will treat my experience as a lesson. We learn everyday, don't we?

SeriusBlack said:tazmania99 said:I had terrible experience with Bank One.
I urge you to contact the FTC and look into the possibility of legal action. What they did was not only illegal, it signficantly harmed your credit rating. As long as you have documentation to back up your claims, this would be an excellent test case for an attorney who wants to stop creditor abuse.

Your story reminds me of my own, when a creditor lowered by CL from $12,000 to $2,000 in a single day! Two weeks went by, why should I have to monitor my account daily to know everything is OK? Found out that high utilization on another cc caused it. Financially damaged my Fico for months, hours of phone calls later & several OL fees later, finally got it straightened out.

Ended up filing BK7; my trouble with the original cc company was about 1/2 the reason I had to do so.


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Bank One closed all 4 of my accounts I had with them, including the Sony Card with the $100 bonus (which I did get, fortunately).

They gave three reasons for the closings, which are all interrelated:

Balance too hgih compared to credit limit
Too little available credit on accounts
Balance owed on revolving accounts too high

Anyway, I have about 20 revolving accounts, with total credit usage about 20% across all lines. Three have significant balances, 2 with greater than 90% usage, and 1 with greater than 50%, all on 0% offers.


The funny thing is that I had the same credit situation when I was approved for the Sony Card in November. Oh yeah, also BankOne did hard pull on Experian on 1/31 to learn this and take action. So I might look into that since I never gave them permission.

It's not a huge deal, I wasn't using any of the BankOne cards for anything -- maybe that's the real reason why they closed them -- and was planning to close 3 of the 4 pretty soon. I'll just get the high utilization taken care of and re-open, then re-close them. This way I can allocate the credit lines to big bigger lines and not have "closed by grantor" on credit reports.

I knew the two accounts with more than 90% utilization could be problematic, but they both were due to get below 90% this month from regular payments. Oh well.

It does sound like BankOne is getting its house clean for Chase or something....


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When they take adverse actions for no reason they harm your credit report and score. It is not because you have done something wrong to them but because they want so. If you do something that harms someone else by accident, let's say you make a card accident and it ends up with a broken window, you will end up paying for this. They can go ahead and harm your credit report, make you look bad to other creditors, you will pay higher price and nothing. You may need to consult a good lawyer.


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BankOne (now Chase) raised my APR on purchases from 10% to 25% due to high usage on the card (balance was ~80-90% available credit for about 6 months or so). Never late on a payment, never went over limit. Needless to say I was motivated to get it paid off much more quickly...


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Ive read reports that it costs issuers over $190 per account per year to keep it open (marketing, statements, compliance, etc)

perhaps thats why they may be closing unused lines////


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didYOUsearch said:Ive read reports that it costs issuers over $190 per account per year to keep it open (marketing, statements, compliance, etc)

perhaps thats why they may be closing unused lines////
I believe it's an average cost associated mostly with a risky customers, marketing and so forth. To keep a card in the system doesn't cost much.


Principal/Infinibank significantly decreased the credit line after I paid off a
large balance. There was no inquiry.

Message edited by: koRebate on 2005-05-19 14:15:01
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current relevance bump


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I recently transferred in/out about $10,000 from each of my MBNA account.
MBNA closed all of my 3 accounts recently after talked with the special team review Dept.
I am unsuccessfully of asking them to reopen my accounts.

May I ask what strategy or tactics I should take when dealing with MBNA?
I just want my accounts to be re-opened but I don't how to do it.

Any experience you shared will be greatly appreciated.


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bryanboy said:I have this thing about balance shuffling -- you know... shuffling around your balances each and every month to different creditors depending on the statement closing date so your credit reports reflect a <10% utilization.

National City closed my $15K Visa yesterday because of a balance transfer mishap with USAA.

I requested USAA about 2 weeks ago to transfer my $4K national city balance. The next day, I left my card at a gas station and reported it as lost. I specifically asked USAA about this and they said "the balance transfer will be cancelled due to the fact that it hasn't been processed yet and once the system asks for authorization on the old card, it will be declined." I even asked whether they can put it on the new card and they said I can only do it ONCE I RECEIVED THE REPLACEMENT CARD.

Fine, I thought.

So I paid $4K to National City out of my checking account.

Over the weekend/Saturday when checking my balances with National City, low and behold I have a -$4K credit balance.

The USAA balance transfer got processed -- so what I did was immediately transferred the $4K back from National City to USAA online.

Then yesterday when I called National City customer service to verify whether it went thru, they transferred me to their security department who told me my account has been permanently closed to due suspicious and high-risk activity.

I explained the balance transfer mishap and the lady said the BT back to USAA won't get processed and the funds will be on hold until they finish their investigation.

I literally choked over the phone -- I asked what was I supposed to do when I now owe it to USAA? The rude rep said I'm pretty much on my own.

I called National City Executive Resolutions Center/higher-ups/ivory tower yesterday and am dealing with a representative there. She will get back to me in the next few days. I also wrote a letter to USAA complaining the misleading information the rep told me.

National City is my FIRST credit card/tradeline. I got this almost 2 and a half years ago.

I started from a $500 unsecured card, then to $1K, $1.5K, $3K, $5K, $8K and just 2 months ago, $15K.

I have an impeccable history with them -- no lates, always made LARGE payments. There's also nothing derogatory on my credit. I noticed they pulled a copy of my transunion credit report yesterday as well.

At this point I'm still terribly shocked and frustrated.


I'm just wondering, how do you people knwo when they've pulled your report that quickly>


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Providian lowered my CL from 9k something to $300 "to help me better manage my debt"about 8 month ago Which is funny, because they sent me a letter stating they'd close my account if I don't start using it, and threw in 1% CashBack. So I started using it I'd charge about 2k and pay it off each month.

What probably didn't help matters is that I opened a new providian line with about as much CL and put a 75% BT there, as well as going some 0% BT so my debt load went up 3x My providian fico experienced about 70pts nosedive at that time. Even though my Fico is back up to what it was, providian refuses to increase my CL Oh well. Since I have some CashBack balance, this will stay open until the year is up. Then - I'll call them and see if I can get CL raised or get the account closed


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