I had emailed ING Direct about the interest rates being offered by EmigrantDirect and after a few communications where I was told that they don't increase rates based on one competitor, I received the following message, after I indicated that I would close my account:
"While high interest rates may be the deciding factor for some, it obviously isn't the deciding factor for everyone as proven by our 2+ million Customers.
The easiest way to close your account is by calling us at 1-888-464-0727. If you prefer to make this request in writing, you can fax a letter to 1-888-464- 3220 Attn: Customer Satisfaction or you can mail a letter to:
If he was trying to impress me with the 2+ million figure, I should remind him that there are millions of people in this country who are banking customers who are with other banks earning higher interest. They appear to not care about losing my business.
I wonder how many of their 2 million accounts, have $1 or less in them. raffy said:I had emailed ING Direct about the interest rates being offered by EmigrantDirect and after a few communications where I was told that they don't increase rates based on one competitor, I received the following message, after I indicated that I would close my account:
"While high interest rates may be the deciding factor for some, it obviously isn't the deciding factor for everyone as proven by our 2+ million Customers.
The easiest way to close your account is by calling us at 1-888-464-0727. If you prefer to make this request in writing, you can fax a letter to 1-888-464- 3220 Attn: Customer Satisfaction or you can mail a letter to:
If he was trying to impress me with the 2+ million figure, I should remind him that there are millions of people in this country who are banking customers who are with other banks earning higher interest. They appear to not care about losing my business.
ING is rude,at least,not nice! raffy said:I had emailed ING Direct about the interest rates being offered by EmigrantDirect and after a few communications where I was told that they don't increase rates based on one competitor, I received the following message, after I indicated that I would close my account:
"While high interest rates may be the deciding factor for some, it obviously isn't the deciding factor for everyone as proven by our 2+ million Customers.
The easiest way to close your account is by calling us at 1-888-464-0727. If you prefer to make this request in writing, you can fax a letter to 1-888-464- 3220 Attn: Customer Satisfaction or you can mail a letter to:
If he was trying to impress me with the 2+ million figure, I should remind him that there are millions of people in this country who are banking customers who are with other banks earning higher interest. They appear to not care about losing my business.
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