• 1 234513
  • Page
  • Text Only

I work for the the credit card dept



Is my Driver's Edge Card still earning 5% CashBack? Or has the terms changed? Will the 9month promo period for 5% still be there after they increase the limit to $1000?

Thanks in advance.


can you share some typical interview question when your dept hire new graduate people
I am looking for quan analysis or business analysis position


citicardman said: I work for the the credit card dept

My meds aren't quite right this week, but weren't you here before under a slightly different handle?


Can you increase my credit limit?


SilverB18C1 said: Can you increase my credit limit?

Same question here

edit: Can I get a free ipod?


SilverB18C1 said: Can you increase my credit limit?

The answer is can you increase your credit line the answer is based on your internal score with the bank its self and your over all credit history on your credit report so pull one now if you have not done so in a lone time go to www.myfico.com




edit: Can I get a free ipod?
I have seen that offer for opening a checking acct but i dont work in that dept i just work for the credit card dept if anyone has a "q" about getting over on the credit card i can answer so ask


I recently opened a Citibank Divident credit card account. On my first statement there is a line which says "Annual Fee 6/05-5/06" and the amount of the fee is zero. It took me to read Terms & Conditions once again to convince myself that the annual fee is zero not only for the first year. What I still don't understand, what was the point for Citibank to print that the annual fee is zero, if it's in fact zero! It's just confusing.


they are leaving the door open for a Change in term to the card for right now the card has no fee but in the future they could make a change. but dont freak out because the card has never had a fee and i dont see any changes coming. but if they do you can decline the C&T they send you ok.


look there are no stupid "Q"'s except the one you dont ask so if there is any thing you want to know ask i can answer it.



As for limit increase, what are you based on?
ie, income? or how often I use?


Another question:
Do you have by a chance any info on how long 5% Cash Back for gas and grocery will last for Citi Dividend Card?
I am asking because from what I know out of each transaction Visa/MC collects about 3% fee (and 97% is going to a seller). It's ok if 1% out of the 3% is going back to us as CashBack, but 5% CashBack looks unjustifiable, so it seems that some catch is coming sooner or later.
Thank you!


As for limit increase, what are you based on?
ie, income? or how often I use?

the answer is just what you said, the big thing is how profitable is this person how offten do the use the acct, how do they pay the actt, how old is the acct, what is the persons credit like,

the best thing you can do if you do not want a hit on you credit is to call a c/s rep and ask them to see if you are qualify for a instant credit limit increase the only thing they need to do this is your annual house hold income. your best bet here is to lie make it big they dont check this stuff unless if they say no and ask you for the name of your employer and other "q" like this at this time they are going to pull your credit


Another question, if I use one time use CC number, how do I get a refund?
Do I get to use one time use CC number again?
Or is it being credited to the actual CC?
Thank you very much for the info.


luckymndog said: Do you have by a chance any info on how long 5% Cash Back for gas and groccery will last for Citi Divident Card?

the 5% is not going anywere it is staying, its just one thing that brings people to citi. but yes there is a catch if you want to call it one you can only get a total of $300.00 Cash Back per calender year. and can only redeem back when Cash Back amount is at least over $50.00


jsl90004 said: Another question, if I use one time use CC number, how do I get a refund?
Do I get to use one time use CC number again?
Or is it being credited to the actual CC?
Thank you very much for the info.


what i think you are talking about is the "VAN" vertual acct # system that is offered with acct online. answer is yes you can get a refund any # of ways # 1 the # is never far away from you once it is billed to your cc the VAN is posted to your stmt #2 call the company and ask for a refund if they dont give it to you then just dispute the item with a c/s rep on the phone.

great "q" by the way.


Is it true that Citi can only increase your credit limit every 6 month without a hard inq?

I have been using my card since feb/03 with basically no credit score. It's more than 2 years now and I still only have 3.5K. What gives?


back to the issue of credit limit increase your best bet for instant cli is every 6mo if you ask more than this you will fail it will come up on the screen as recent cli acct does not qualify

and o yeah i suck at spelling its not my best thing so if i spell some thing wrong dont tell me i dont care but citi credit cards i got this thing on lock i started my 1st acct with the company 06/03 with a 2,000 cl since then i have worked my credit line up to 32,200.00 and if any body thinks this is low think about what i do for a living i answer the damm phone.


So, would it be correct to summarize that the virtual credit card numbers once issued stay with a customer. Therefore refund can be requested either by virtual credit card number, which a seller has on record, or by providing to a seller the usual account number.


mdrollas said: Is it true that Citi can only increase your credit limit every 6 month without a hard inq?

just about right i have gotton one in under the 6 mo rule but its rare and it does not hurt to ask


Are telephone reps required to make notes in the account of every conversation with customer? Are there any standard questions to be noted in the account after every call?


luckymndog said: So, would it be correct to summarize that the virtual credit card numbers once issued stay with a customer. Therefore refund can be requested either by virtual credit card number, which a seller has on record, or by providing to a seller the usual account number.

answer is yes all around


DWooley said: Are telephone reps required to make notes in the account of every conversation with customer? Are there any standard questions to be noted in the account after every call?

we do not have to note anything unless you ask us to or we preform some action that auto notes the acct with info


I have been using my card since feb/03 with basically no credit score. It's more than 2 years now and I still only have 3.5K. What gives?

what do you mean when you say "with basically no credit score"


thanks for answering our questions...youve stated you got your Citi C up to $32k.... Ive had a card for over 10 years and cant seem to get much past $20k, though I dont ask for increases.

the online CL increase form always asks for income info (wont generate automatic increase) should I request manual increase?

What are some of the higher limits youve seen as a Citi rep?? I have limits close to $50k with other issuers but Citi has been stingy...


There are some coupons (ie, coupon for rental cars,etc) that come with statement every month.
Is there a way to see what coupons are available in future?


citicardman said: since then i have worked my credit line up to 32,200.00I was under the impression that Citi (and most other FI) do not easily grant a CL in excess of $25K unless you have the income to support this increase and provide documentation to substanciate your claim. I don't know what your income level or FICO score are, but what did you have to do to get a CL of $32.2K?


mikeres said: citicardman said: since then i have worked my credit line up to 32,200.00I was under the impression that Citi (and most other FI) do not easily grant a CL in excess of $25K unless you have the income to support this increase and provide documentation to substanciate your claim. I don't know what your income level or FICO score are, but what did you have to do to get a CL of $32.2K?

glad you asked my performance on my acct's is out standing since i no what to look for and how to work it, i have never paid late, most of the time i pay my balance off in full 1mo ago i had 2 acct's with a total of 14,800.00 cl last month i got the last 2 collection acct's removed from my credit report and i always get my credit inq's removed right after i do them and no i will not help any one out with there credit problems back to my story once the last 2 collection acct's were gone i applied for 2 AT&T acct at the same time one over the phone and one on the net got both cards and each had a credit line of 7,700 just another way to get one over on the bank apply at the same time and they do not no that you have done so and they approve both acct's


citicardman said: mikeres said: citicardman said: since then i have worked my credit line up to 32,200.00I was under the impression that Citi (and most other FI) do not easily grant a CL in excess of $25K unless you have the income to support this increase and provide documentation to substanciate your claim. I don't know what your income level or FICO score are, but what did you have to do to get a CL of $32.2K?

glad you asked my performance on my acct's is out standing since i no what to look for and how to work it, i have never paid late, most of the time i pay my balance off in full 1mo ago i had 2 acct's with a total of 14,800.00 cl last month i got the last 2 collection acct's removed from my credit report and i always get my credit inq's removed right after i do them and no i will not help any one out with there credit problems back to my story once the last 2 collection acct's were gone i applied for 2 AT&T acct at the same time one over the phone and one on the net got both cards and each had a credit line of 7,700 just another way to get one over on the bank apply at the same time and they do not no that you have done so and they approve both acct's
Yes, I understand. You got one over on Citi. However, won't Citi at some point in the (near) future do an account review? Won't you then have to provide income verification (e.g., pay stubs and W2's). If your income isn't high enough to support your $32.2K CL, won't Citi then reduce it??


What are the qualifications for the Citigroup Chairman Card?


Yes, I understand. You got one over on Citi. However, won't Citi at some point in the (near) future do an account review? Won't you then have to provide income verification (e.g., pay stubs and W2's). If your income isn't high enough to support your $32.2K CL, won't Citi then reduce it??

it is possible they can do this but they will have no need to do this as long as i keep my acct's in good standing by stay away from the 4 bad things you do not want to do with a credit card #1 dont pay late. #2 dont go over the cl. #3 dont have any returned payments from your bank. and #4 dont do any of the above with any other acct's that you own also. and they will have less chance to view my credit because i dont ask them to.


CenturionNY said: What are the qualifications for the Citigroup Chairman Card?

sorry i dont work on this card it is handeled by a diff dept than mine i do no that you better have out standing credit though.


I have a couple of suggestions regarding the monthly statement:
1) Add a column that denotes everyday transactions (5% reward), so we can easily know what transactions are being counted at the 5% level.
2) Add a calendar reward total so we know how close we are to the annual limit.

SpeedDragon


please let me ask everyone here a favor please do not try to find out who i am and please do not try to steal any thing from me i have worked very very very hard to get were i am at i did not grow up with money nor do i have money now i work as a c/s rep answering the phone at citi bank i am just here to try and help any one i can with what i no i am here out of the kindness of my heart to try and help some people live a better life and thats all i am trying to do for my self like i said i did not grow up with money nor do i have any now so please do not try and steal what i have tried to work so hard for.

thank you


SpeedDragon said: I have a couple of suggestions regarding the monthly statement:
1) Add a column that denotes everyday transactions (5% reward), so we can easily know what transactions are being counted at the 5% level.
2) Add a calendar reward total so we know how close we are to the annual limit.

SpeedDragon


glad you asked i do no that this is a big issue with the reward cards and the company knows this and i have heard that they will soon be doing just what you have asked for i think its going to be some time in 09/05 but im not sure when this will happen though so hang in there


I see the "trick" of applying for 2 cards simultaneously....Could you please answer the rest of these questions:

didYOUsearch said: thanks for answering our questions...youve stated you got your Citi C up to $32k.... Ive had a card for over 10 years and cant seem to get much past $20k, though I dont ask for increases.

the online CL increase form always asks for income info (wont generate automatic increase) should I request manual increase?

What are some of the higher limits youve seen as a Citi rep?? I have limits close to $50k with other issuers but Citi has been stingy...


I appreciate your willingness to share....not many Citi employees would take the risk of posting this info for us


Yes, I understand. You got one over on Citi. However, won't Citi at some point in the (near) future do an account review? Won't you then have to provide income verification (e.g., pay stubs and W2's). If your income isn't high enough to support your $32.2K CL, won't Citi then reduce it??

once you have the credit you dont have to show them prof again i you apply for credit and lie and the app 2 things could happen and 1 thing will happen. They could ask me for the verfy info that they need and i will just not reply and have the inq removed off my credit report like it never happen, by the way no one has ever asked me for verfy income info befor they just take my word and ooooooooooo yeah the 2nd thing that will happen if you lie on your app is if you ever file bankrupte you can not include this acct that you lied on because you lied about your income and you will have to pay them there money back


didYOUsearch said: I see the "trick" of applying for 2 cards simultaneously....Could you please answer the rest of these questions:

didYOUsearch said: thanks for answering our questions...youve stated you got your Citi C up to $32k.... Ive had a card for over 10 years and cant seem to get much past $20k, though I dont ask for increases.

the online CL increase form always asks for income info (wont generate automatic increase) should I request manual increase?

What are some of the higher limits youve seen as a Citi rep?? I have limits close to $50k with other issuers but Citi has been stingy...


I appreciate your willingness to share....not many Citi employees would take the risk of posting this info for us


ok now what do you mean when you say "not many Citi employees would take the risk of posting this info for us" please tell me what you mean by this and i will help you


Skipping 444 Messages...

Hi citicardman,

I am a 19 year old freshman in college with no credit. I want to apply to the Citi Platinum Dividend for students as my first card. Will I qualify or do I need to start with that "crap" card with no benefits?




Disclaimer: By providing links to other sites, FatWallet.com does not guarantee, approve or endorse the information or products available at these sites, nor does a link indicate any association with or endorsement by the linked site to FatWallet.com.


While FatWallet makes every effort to post correct information, offers are subject to change without notice.
Some exclusions may apply based upon merchant policies.
© 1999-2012