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MBNA Closed all of my 3 Accounts. Strategy Needed. Archived From: Finance

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DaveHanson said:Let's say OP gets lucky and gets a new BofA card. With a recent flagged and "Closed by grantor" account at MBNA, his new BofA account will likely be closed as well as soon as their database are merged. Then OP will have another closed by grantor account.
It very depends on which group will be the leading one after the merger. Usually the company, which bought another one dictates the rules up to dissolving the former competitor. It is too complex task to merge two systems. BoA may just retag the cards, migrate the information and shut down the MBNA system. BoA online system is not bad too.


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I don't understand why you're so desperate to get MBNA back. They're not really a spectacular credit card company. All they have is the Bill Pay, which I guess is nice if you use it. But obviously you weren't that worried about them closing your account before, so just let it go now. Don't go back to them begging and crying for you to reopen your account, it's not worth the humiliation/embarassment. Tell them to take their cc and shove it and just stick with your others.


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Nagorak said:it's not worth the humiliation/embarassment.

I agree with the "moving on" philosophy, but strongly disagree with your above statement.

There is no such thing as "humiliation/embarassment", it's all business. If you take it personally, you already lost before you even started.


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treasurebeacon said:its greedy people like you ruins it for the rest of us

Sounds like another greedy whining to me.


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I agree about not wasting time pleading to no avail. What about taking time to post a rebuttal or explanation to a credit file, explaining reasons for trying to make the most of an incentive program and making it clear that such behavior is past behavior and not current thinking? Does adding a letter to a credit file ameliorate a bad report? -Zer DaveHanson said: ...I think OP's chances of a reversal on this are low, and would therefore strongly discourage him from investing a significant hunk of time on it that will likely come to naught.

OTOH, having cards "closed by grantor" would be a pain early in one's credit career,
and MBNA billpay is plenty sweet when "used as directed."

Given all this, I think if I were OP, I would:
-Try
one time to get a reconsideration, speaking honestly, but only providing the detail I suggested above (that the reason was a Citi financial incentive.)
-Take my likely rejection as a lesson learned, and move on without looking back, and
-Either way, make a point to avoid risky CC behavior again.


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has anyone successfully gotten a reconsideration by enhancing their attempts to reopen, by first opening other mbna savings products, say?


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The same thing happened to me yesterday. MBNA closed ALL 4 of my MBNA cards: World Points, Cash Back, Schwabb, and PENN Alumni AMEX. I had a credit limit of $5000 on each card.

I recently requested a CL increase on one card from $5000 to $8000 which caused them to review my account.

They decided that I was a risk because I have $120,000 in available credit across 20+ cards - with a majority of those cards being opened in the last two years. With an income around $50k they felt I was a risk because "their typical customer has 4 credit cards with total credit lines of $10,000."

Oh well, that is life. $500 off the HGW1/4 deals, $60 in world points, and $150 from Schwabb - not a bad ride - not to mention the float w/ Billpay.

This may be a sign of things to come w/ the merger....


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Sorry Reckner77, that is bad news.

But my experience recently has been the opposite. I got a letter from MBNA ('Individualized BankCard Services' or 'IBS') saying "Because you are a Great Customer, you deserve a lower APR! We're lowering your variable APR to 9.9%! * Congratulations! As a result of your excellent account relationship with us, we have reduced your variable Annual Percentage Rate for all new retail purchases."

*was 14.4%

I was surprised in light of my BT floating activity that they would call it an 'excellent account relationship' but maybe because of my high level billpay use they are lowering purchase retail rate. Hmmmm....


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My experience has been different also. I've opened my only three MBNA accounts within the past 15 months (Merrill, Stockback and Fidelity), with Fidelity being the most recent in 2/05. They raised my limit from $10K to $12K on the Fidelity card without my asking after only 5 months. Have limits of $25K on Merrill and $2K on Stockback.


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tooshy - Just last week (and the week before) MBNA has been sending out these promo checks and they also lowered the rates on one of my older cards where the promo rate expired!

I hope this doesn't happen to more people. In recent months I have been paying pretty much all my credit card bills and mortgage using their Billpay system - to the tune of a $2-$5k.

I think the person that closed my accounts may have a been a little over zealous and unexpierenced. I logged onto my accounts today and 3 of them said "Suspended" where the Credit Limit normally is. My Schwabb card was still active. When I called MBNA to find out what the deal was, they told me that their "review" had deemed it necessary to close ALL my accounts and that the employee MISSED my Schwabb account. They even went about verifying my employeer, income, etc - I intially asked in I could have the Schwabb card closed and maintain one of the other cards because it was older... bastards it all I can say.


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That's a real bummer reckner77.


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reckner77 said:tooshy - Just last week (and the week before) MBNA has been sending out these promo checks and they also lowered the rates on one of my older cards where the promo rate expired!

I hope this doesn't happen to more people. In recent months I have been paying pretty much all my credit card bills and mortgage using their Billpay system - to the tune of a $2-$5k.

I think the person that closed my accounts may have a been a little over zealous and unexpierenced. I logged onto my accounts today and 3 of them said "Suspended" where the Credit Limit normally is. My Schwabb card was still active. When I called MBNA to find out what the deal was, they told me that their "review" had deemed it necessary to close ALL my accounts and that the employee MISSED my Schwabb account. They even went about verifying my employeer, income, etc - I intially asked in I could have the Schwabb card closed and maintain one of the other cards because it was older... bastards it all I can say.


Interesting that you said that...just today I got another letter for the same account:

"Dear xxx:

You may have seen the recent news stories raising concerns about the security of credit card account information. Please be assured that we continuously monitor our Customers' accounts for signs of possible fraudulent activity and act quickly to protect our Customers should fraud occur. You can continue to enjoy peace of mind when you use your card."

Somehow that sent chills up my spine...'continuously monitor'...


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They closed my 2 cards as well
off go 20K of credit limit


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Since they closed all four of my accounts, I am assuming that it will say "closed by creditor" on my report instead "closed by request".

Will this be a problem? I am assuming that they automated score generating system does not take that comment into affect - and that unless someone reads each inidividual line of my credit report, they wont see it.


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I think the days of apporama may be coming to an end soon. CC companies may be stiffening their credit lending practices akin to a couple decades ago. (Afterall, w/short term rates rising and overall consumer debt rising, shouldn't this be the beginning of the end for cheap loose credit?)

Again, this thread is a warning to all of us with multiple MBNA accounts who have been extensively using their billpay to float large balances. I for one will start winding down. Like you said, Reckner, it is unclear what impact a 'closed by creditor' will have on future credit applications or relationship with other currently opened accounts. Whether this will be a red flag that prompts similar action by other cc companies whenever a human in the back room is required to analyze our credit on a specific matter like raising CL, suspicious fraudulent pattern of activity, etc.


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I don't think Billpay activity had anything to do with these closings. Reckner said it was due to his high credit availability to income ratio.


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jlgrandam said:I don't think Billpay activity had anything to do with these closings. Reckner said it was due to his high credit availability to income ratio.

What happened to Reckner? He's now Sloth911??

Yes, not in his case, OPs reason was also not same as Reckners. So I don't think it is the reason that's important, just that an evaluation of your account showing suspicious activity may be reason enough. Large fund movement (floating balances) seems just as suspicious as requesting a check for a large negative balance or credit line increase.


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tooshy said:jlgrandam said:Yes, not in his case, OPs reason was also not same as Reckners. So I don't think it is the reason that's important, just that an evaluation of your account showing suspicious activity may be reason enough. Large fund movement (floating balances) seems just as suspicious as requesting a check for a large negative balance or credit line increase.
Some of the reason was based on the Billpay activity. One of the lines they told me was "in light of your recent transaction history" blah, blah, blah...

As tooshy said - there are several things that could cause a closer look at your my account - mine was a CLI request, the OP was his overpayment, and others have cited billpay usage...


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Seems odd to me though, what is suspicious about using the Billpay system? Why do they offer it if they don't want us to use it too much? (semi-rhetorical question)


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jlgrandam said:Seems odd to me though, what is suspicious about using the Billpay system? Why do they offer it if they don't want us to use it too much? (semi-rhetorical question)

BillPay can involve payments to accounts which can effectively give you a free cash advance.

Offering you something but not wanting you to "use it too much" aren't mutually exclusive. I have no idea if MBNA wants to see some ratio of BillPay vs regular purchases or some ratio of BillPay to CL but it's quite possible that exceeding one of these thresholds could get your account tagged for a review.

I got the MBNA Fidelity 529 card just so I could put a good amount of retail purchases on one of my MBNA cards (2% back on everything, use it everywhere I can't get 5%/3%), I figure that makes me look more like the kind of customer MBNA would want to keep even though I run a lot of BillPay thru a second MBNA card.


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