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Please help: MBNA cancelled credit cards due to BillPay activities and not carrying balance Archived From: Finance

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Xerty: That is just an example for illustration purpose. Not my case.

I sometimes have a high balance (but not as high as $10K a month) for good but "sensitive" causes, i.e., it is not my expenses (if you know what I mean).


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DaveHanson said:
I use billpay heavily, but always pay down the account to 0 on the closing date of the billing cycle. [and the card is used for some purchases -- Eric] I've had several MBNA analysts tell me my usage pattern "looks wonderful."


Thanks, DH.
This is probably all one needs to know, and follow. I remember you also pay down your Balance Transfers when possible before cycles end, so that your credit utilization appears much lower than it really is. Very smart methods.


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Same here.

Yesterday I got a call from MBNA and was told two cards were closed due to billpay. They asked me use citi, chase and discover instead of MBNA.

Two MBNA credit cards: $2000 CL and $6000CL.

I made eight transactions this month, and all of them are billpay. The current balance is $7500/$8000.


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I am starting to use MBNA for bill pay since I just notice this funtion. But are there any benefit for it? I mean if I use MBNA to pay other credit card are there any Cash Back (mine is Cash Back card) or etc?


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smartko said:I am starting to use MBNA for bill pay since I just notice this funtion. But are there any benefit for it? I mean if I use MBNA to pay other credit card are there any Cash Back (mine is Cash Back card) or etc?No. It is strictly for the float.


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miniid said:Same here.

Yesterday I got a call from MBNA and was told two cards were closed due to billpay. They asked me use citi, chase and discover instead of MBNA.

Two MBNA credit cards: $2000 CL and $6000CL.

I made eight transactions this month, and all of them are billpay. The current balance is $7500/$8000.


Would you mind providing a bit more info?

Have you been carrying a balance or paying off your MBNA balances every month?
Have you been regularly been using BillPay at about this utilization ratio? If so for how long?

Thanks


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miniid said:Same here.

Yesterday I got a call from MBNA and was told two cards were closed due to billpay. They asked me use citi, chase and discover instead of MBNA.

Two MBNA credit cards: $2000 CL and $6000CL.

I made eight transactions this month, and all of them are billpay. The current balance is $7500/$8000.


Did they really ask you to use Citi, Chase and Discover. If they really told you that they must really consider abusing there bill pay system. They are telling your more or less go try that bs with another card and see what happends.


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xerty said:76hhma said:Assume that there is $10K cc bills each month. At the exact due date of each bill, one pays it with MBNA BillPay... Thus all 10K is delayed by at least a month (MBNA grace period) thus the one-month interest for 10K.

One repeats the process each month continually for twelve months; thus it is just like $10K for twelve months (should be slightly more with the compounding). With a 4% annual interest, it is $400 annually.

While this strategy does result in the $400 savings in the above example, it assumes you have $10K in credit card bills each month. I don't know about you, but I can imagine saving a lot more than $400 by looking carefully at what exactly I was blowing $120K a year on in expenses .
If you float the original 10K cc purchase, you'll earn $400 annually in interest at 4% savings without spending another dime unless I'm missing something. I don't think most of us have the CLs to support floating 10K/month or 120K total.


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DH, I think MBNA CSR's will always tell you you've handled your account well (if you've never been late perhaps) and that is not an indicator IMO that you are safe. Sloth911 already confirmed this.

Even as you are floating your account shows payment in full every month, so I don't think that necessarily safeguards you.

I think they are looking at heavy and high billpay usage exclusively.


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tooshy said:If you float the original 10K cc purchase, you'll earn $400/mo in interest at 4% savings without spending another dime unless I'm missing something. I don't think most of us have the CLs to support floating 10K/month or 120K total.That should be $40/month, not $400.


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EricGo said:tooshy said:If you float the original 10K cc purchase, you'll earn $400/mo in interest at 4% savings without spending another dime unless I'm missing something. I don't think most of us have the CLs to support floating 10K/month or 120K total.That should be $40/month, not $400.oops I meant to say $400 annually. I'll correct it thanks.


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EricGo said:tooshy said:If you float the original 10K cc purchase, you'll earn $400/mo in interest at 4% savings without spending another dime unless I'm missing something. I don't think most of us have the CLs to support floating 10K/month or 120K total.That should be $40/month, not $400.
Actually $33.33 (10,000 X 0.04 / 12)


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tooshy said:DH, I think MBNA CSR's will always tell you you've handled your account well (if you've never been late perhaps) and that is not an indicator IMO that you are safe. Sloth911 already confirmed this.

Even as you are floating your account shows payment in full every month, so I don't think that necessarily safeguards you.

I think they are looking at heavy and high billpay usage exclusively.

I guess it more likely they pulled out 'free floaters' aka using company money and not providing an income stream via either purchases or finance charges. The obvious data to use in figuring out how much company money the customer is using is that which is already available: end-of-cycle balances sent to the credit agencies.


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tooshy said:DH, I think MBNA CSR's will always tell you you've handled your account well (if you've never been late perhaps) and that is not an indicator IMO that you are safe. Sloth911 already confirmed this.I certainly agree that CSR's remarks don't confirm I am safe. And in light of reports here, I'll be a bit more conservative in my behavior in the future.

But it isn't clear to me that Sloth911 confirmed that using billpay heavily will result in likely closure PROVIDED (1) purchases are made too, and (2) closing balances are not a high % of utilization (which ALWAYS gets fraud's attention. Note Sloth911 said he didn't "carry a balance", which I interpret as paying MBNA interest. It's very easy to do this yet still show a high % utilization month after month.

It would be useful if Sloth911 (and other posters too) clarified a bit just what s/he did:

-how high a % of the CL was the closing balance?
-Were any purchases made?


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i remember back in the days when checks took a few weeks to clear esp out of state ones, folks could write checks between several accounts and float balances.

I believe they called that kiting and made it illegal.

I wonder if this in any way resembles that.

If nothing else you probably just put yourself on Watch list with the feds for moving so much money around in circle. you know these days folks see anything wierd they think you are doing something illegal or post 9-11 related, lol.

It's possible you were causing them some pain in this respect.


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DaveHanson said:tooshy said:DH, I think MBNA CSR's will always tell you you've handled your account well (if you've never been late perhaps) and that is not an indicator IMO that you are safe. Sloth911 already confirmed this.I certainly agree that CSR's remarks don't confirm I am safe. And in light of reports here, I'll be a bit more conservative in my behavior in the future.

But it isn't clear to me that Sloth911 confirmed that using billpay heavily will result in likely closure PROVIDED (1) purchases are made too, and (2) closing balances are not a high % of utilization (which ALWAYS gets fraud's attention. Note Sloth911 said he didn't "carry a balance", which I interpret as paying MBNA interest. It's very easy to do this yet still show a high % utilization month after month.

It would be useful if Sloth911 (and other posters too) clarified a bit just what s/he did:

-how high a % of the CL was the closing balance?
-Were any purchases made?


Some Sloth911's account closure info here, Page 4.


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Geez guys, there is nothing fraudulent or illegal going on here. We are using the MBNA account within the limitations and terms set BY MBNA! If they choose to close the accounts or change the terms, that is certainly their perogative, but it won't be because "they are on to our little scam" or because they have detected any sort of fraud or other illegal activity! Can we please stop this little charade???

Here's how it works, guys. I run up about five thousand dollars in routine charges (purchases) on my non-MBNA card. I also have about four other non-MBNA accounts on which I am carrying 0% balances with total minimum payments due in the neighborhood of another thousand dollars. I also have bills due to the power company, telephone company, and a couple of other vendors that do NOT accept credit cards but ARE on MBNA's billpay vendor list. Those total another five hundred dollars or so.

MBNA says I can pay ALL these guys using their convenient billpay service. So that is what I do. Every month, I go in and make payments to all these guys totalling about six to eight thousand dollars. Then when the MBNA balance comes due, I make a full payment directly from my checking account.

Now, will someone please point out at what point in this process that you think I am guilty of fraud, kiting, or any other illegal activity or scams?


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Bottom Line: It is not a matter of fraud/abuse, it is a matter of profit/risk from MBNA's perspective.


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I am wondering why MBNA does this? As they will merged with BOA, it is better for them to keep as many customer as possible, right? Billpay should not be a good reason, as everyone suppose it will be ended after merging. Or BOA asked them to do that? Is closed account holder BOA customer too, so that they will not have too high CL after merge?


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Thanks 76hhma.

That post suggests billpay likely had little or nothing to do with Sloth911's account closure, so I'm puzzled why s/he writes above that they were closed "due to my Billpay activity". Seems the like the proximate cause was his request for an line increase that triggered a manual account review. GIVEN THAT, the recorded income, and the outstanding available credit, the heavy billpay usage was a factor.

Just for another data point: I have over $650K in available credit, and over $1M if authorized users are included. MBNA has seen all of this, I have had them manually review my account a couple of times in the past year, and I use billpay heavily (on about $90K of MBNA lines all told.) The main differences in our situations seem to include (a) MBNA wasn't uncomfortable with my income, (b) I never show a closing balance much above zero, and (c) I also make lots of purchases on my MBNA accounts.


Again, I think with the pending BofA merger, it's prudent to be a little cautious. (And I wouldn't be shocked if they wanted to close my accounts.) But it's far from clear precisely what usage patterns trigger account reviews among heavy billpay users.


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