stateofmind said:And several months ago Ameritrade lost several "back-up tapes" containing personal info. Ameritrade provided a free year of Identity Track service to monitor/watch your credit after those tapes were lost (and its believed that the tapes were really just lost in shipping, not stolen). In this case they know the servers were hacked so they know that the information has fallen into hacker hands - they should do at least that much if not more to protect their customers.

if scottrade's vendor has already been compromised, don't you think switching vendors opens you up to being compromised differently?

I can see both sides of it, but if hacker X now has scottrade's data, is it more likely that hacker X will want scottrade's data again vs. someone else's data?

Not sure...

Scottrade should not be faulted for Troy Group's foulup. Did you notice that Scottrade immediately took their business away from Troy Group? Also, the Government uses Troy Group for check processing. So, are you going to tell the Government you want to take your business somewhere else?

If you did not use the echeck transfer to open an account, then your account should be safe. However, Scottrade should offer a free one year credit check the same as Ameritrade did.

Probably should watch accounts closely and check credit reports.

IMHO

You know, if Scottrade was using this "third party vendor" to process its ACH, what makes you think that Scottrade is the only financial oriented company to use them? I'm betting they had several if not dozens of contracts with other banks and companies too. Watch them all come out of the woodwork now, since Scottrade has spilt the beans. If Troy is publically traded, and you own shares, time to dump them. . . .FAST.

adityanm said:One more disgusting thing with Scottrade.
Last week their much promoted ScottradeElite updated itself and now it has bugs and does not work
and terminates with Runtime error.
I asked them to let me use older version but was told that the older version in not available any more.
What a pity that they would push a system without any testing.


I think the old version is always there. I kept using old version all these days and never want to even try out the Elite thingy.

GAH i have scottrade...maybe ill move that sucker somewhere else...what is everyone else doing?

chuzzlewit said:dudeimstoked said:GAH i have scottrade...maybe ill move that sucker somewhere else...what is everyone else doing?

If someone just stole your name, address, DOB, SSN, bank acct info, etc., are you really more worried about closing your account to get back at Scottrade than putting a credit freeze or fraud alert on your credit files, checking your credit report, closing your bank account, etc.?

yea im in the process of closing everything right now...wondering what the next plan of action is...

You're hoping for a solution from those who brought us the SSN?

Their hands are all over this mess - and nobody's more careless with your info than government.

piggy1 said:So are you guys putting fraud alerts on your credit report?

And since they have access to driver license #, does that needs to be changed as well?

what a PITA!


Ohh well, I got the same letter today. I have done all these today to prevent further problems in the future:

1. Put a fraud alert in my account
2. Change all my personal password for my bank and scottrade account
3. I will problably check my credit report next month.

From Scottrade:

Although this is not a situation where Scottrade's network was breached, you may, nevertheless, want to consider changing your Scottrade account number for additional protection.


Has anybody changed their account number?