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WARNING: Scottrade eCheck Archived From: Finance

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Now we know why Scottrade got rid of ACH eCheck payments/transfers.

Just got the letter Scottrade eCheck Secure service was hacked!

They lost all our information including the following:

name, drivers license, date of birth, phone number, bank name, bank code, bank number, bank routing number, bank account number and if you used your Social Security number instead of a DL#, that is now stolen too! The hackers got the motherlode.

I am fed up with Scottrade. When my company had this happen they offered free credit report monitoring for 1 year, they are doing NOTHING to protect us after the fact.

Scottrade has lost my accounts (literlly), first they get rid of free Mutual Fund Investing, then they get rid of electronic check transfers, now they lose all my personal data. Luckily I already have a Firstrade account and I'll be moving my $ there.

EDIT: For the doubters here is a digital picture of the letter, sorry for the quality its only 1 megapixel circa 2001:
Scottrade Letter


Letter can be found here:

http://www.scottrade.com/security/

Message edited by: dudeimstoked on 2005-11-22 17:15:29 CST
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anything to back that up with?


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I don't use Scottrade, but it is pretty disgusting that it took them almost a month to notify OP.


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vitaliyf said:Ouch.

March 9, 2000
TROY Group's eCheck Secure Chosen by Leading Discount Brokerage ScoTTrade.com to Enable Instant Funding of Investor Accounts

October 25, 2005
TROY Group Inc. Reports a Compromise of Its e-Check Servers


Great quote in the second article...

"We take information security and the protection of customer records very seriously. We have many safeguards and processes in place."

I wonder how long ago this happened? The press release is dated October 25.

They will probably be processing checks again in a few weeks, same "safeguards" in place.



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One more disgusting thing with Scottrade.
Last week their much promoted ScottradeElite updated itself and now it has bugs and does not work
and terminates with Runtime error.
I asked them to let me use older version but was told that the older version in not available any more.
What a pity that they would push a system without any testing.


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wow thats horrible

best of luck to you!

the government really needs to do a hard crack down on these banks who are so careless with our extremely private and important information


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i guess the phrase 'u get what u pay for' comes to mind. i never understood why so many fw'ers were so gung-ho about scottrade, price isn't everything.


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TheWiseGuy said:i guess the phrase 'u get what u pay for' comes to mind. i never understood why so many fw'ers were so gung-ho about scottrade, price isn't everything.

How are you going to fault Scottrade for a third party f-up?


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Got the same crappin' letter.

In other news, TROY GROUP INC stock was up 5.6% today.


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i don't know, maybe getting a better payment processor that isn't traded on the pink sheets? oh wait, that would probably cost more money.


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jkimcpa said:TheWiseGuy said:i guess the phrase 'u get what u pay for' comes to mind. i never understood why so many fw'ers were so gung-ho about scottrade, price isn't everything.

How are you going to fault Scottrade for a third party f-up?


Scottrade probably used them because they were the cheapest....now they know why...


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Ouch got my letter today.


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So are you guys putting fraud alerts on your credit report?

And since they have access to driver license #, does that needs to be changed as well?

what a PITA!


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I bet a lot of people here using Scottrade, me too.
I think we should start calling this company and demand some free credit monitoring service,
OR we should show our power and start xfering the accounts elsewhere.


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dellcds said:I bet a lot of people here using Scottrade, me too.
I think we should start calling this company and demand some free credit monitoring service,
OR we should show our power and start xfering the accounts elsewhere.


Or both?


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I concur. I wrote a pretty nasty letter to Scottrade demanding them to pay for any fraud balances on my bank account. Let's see what their response is tomorrow. If they don't say what I want to hear, Psssh, outta there.

But I don't think we should be too fast to say that "you get what you pay for." RBC Dainrauscher also had this problem a couple of months ago (albeit not with echeck).


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And several months ago Ameritrade lost several "back-up tapes" containing personal info.


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does anyone know when the data loss actually occured? i did my first eCheck funding about four days ago (before they turned it off).


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